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Hendrick Honda Hickory

(1,548 reviews)
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2017 consumer dealer award

Reviews

(1,548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Hickory from DealerRater.

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Superb Buying Experience!

Just bought a new 2016 Honda Accord Touring Sedan from Jerome Brooks at Hendrick Honda Hickory. Jerome couldn't have been nicer or more helpful! Negotiations over price and trade-in were courteous, professional, and completely transparent; I got a fair deal and left happy! Overall I couldn't be more pleased, and I highly recommend Hendrick Honda Hickory and Jerome Brooks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wes Boyles

Wes Boyles makes doing business at Hendrick Honda of Hickory worth it! Wes takes care of our needs, our wishes, and makes everything as simple as possible! My extended warranty is great, and I am one happy customer! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hendrick Honda Hickory

I recently purchased a 2016 Honda Pilot at Hendrick Honda Hickory. My experience was great. They gave me a tremendous deal and treated us with respect throughout the whole deal. This was my 3rd car purchased in the last year and the service was perfect each time. Mel Tuttle was my sales person with all three purchases. He was honest and made us feel at ease. I also dealt with the general manager on one occasion and he was eager to make sure we were happy with his dealership. I would highly recommend Hendrick Honda Hickory. You wont regret walking into their front door. Also the 2015 Civics and our 2016 Pilot are great. They have a ton of features and are so easily maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They made a believer out of us.

Mr. Fredell , Bryan and Villy Vongsayarath made a believer out of us. They all went above and beyond their duty to make things right. I have a hard time hearing on the phone and do most of my communicating by email. After I realized that we all had made a huge mistake and contacted the dealership, They all came together and make the impossible come true for us. We will always do our business there and will pass the word on to other friends and family to do the same. Thank-you again, Ted & Kim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service!

Robbie's team did a great job! They got us in and out as always. His service advisor Wes was professional and friendly. They have a great team at Hendrick Honda of Hickory. Bae Simalayvong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Best car buying experience ever

Excellent service from the start. From the salesperson to the finance department, everyone was very helpful and courteous. They listened to my needs and budget and got me into exactly what I needed for the price I wanted. Best car buying experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Customer Service

Hector Lopez, Mark Buchanan, and Mel Tuttle are all so very helpful!! Would recommend this dealership! Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Hector Lopez was excellent. Every time I visit the Honda store in Hickory it is a great experience. Their service department is top notch.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always Satisfied

Just purchased another Honda from Joey Lankford at Hendrick Honda. Always professional and friendly. I will continue doing business with Hendrick Honda because of Joey Lankford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My last visit

I came in for a oil change, and found a new feel to the service department. No high pressure pushes to do more than I needed. Customer oriented,, enjoyable visit. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.