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Certified Autoplex, Inc.

(1,589 reviews)
Visit Certified Autoplex, Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(972) 656-2084 (972) 656-2084

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience

Darrell was a tremendous help when it came to checking out the Mercedes Benz GLK 350 we were interested in along with giving us any information we needed on it. After experiencing terrible customer service at another dealer we were unsure what to think about car salesmen anymore. Darrell made our purchase a pleasant time and made sure we were out in a timely manor as he promised. He is an honest man in this business where it’s extremely tough to be so. I will recommend many people to CertifiedAutoplex ! Darrell se habla un poco español también (:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice and easy!!!

So iv been looking for a Jeep I find this place certified autoplex it has the perfect one iv been looking for. I asked about info not even an hr later I was in a full on conversation about what needs to be done for me to drive home in my dream vehicle. Darrell Hair was very helpful with all of my need and he even worked with me. I am very happy with Certified Autoplex and all the help they offers on my journey for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Straight shooters

Really liked Certified Autoplex for a used car. Very straight forward. No bull. Priced the car to sell and the negotiating was pretty minor. Trade in lined up pretty much with KBB

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Darrell is such a great car salesman. No beating around the bush. Only honest car salesman I’ve ever had. He made my car buying experience such a pleasure. Will definitely come to him next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience

Darrell Hair made our experience a great one. Everything was handled with professionalism and was so easy. I would definitely recommend this location and salesman. Thank you so much Darrell!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Will come back to this dealer just for Darrell!

Darrell was SO knowledgable about the BMW X3 I was interested in. He made this this easiest decision and car purchase I've ever made. I was iffy about the kind of car I wanted, but Darrell helped me find the car of my dreams. Did not feel like this dealership or car salesman was trying to swindle me out of my money either! I would highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful

Was very helpful to our family we needed a new car so we went to this place in Carrollton and ha was the best person that ever helped our family to buy a car would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience

Darrell Hair is very knowledgeable and helpful when I was looking for my Honda. I highly reccomend him when you are looking for a used vehiclr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic!!

I was definitely dreading this because, face it, some places still try and take advantage of women. This was by far the easiest car buying experience ever! No intimidation or pressure. Darrell was wonderful. I really appreciate all of your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dream To Work With!!

From the 1st time I spoke to Darrell Hair, I knew I wanted to work with Certified AutoPlex & Darrell himself. He was patient and listened to all my questions and picked out the best vehicles for me to test drive. Financing was easy and flexible. Highly recommend this Dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.