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Certified Autoplex, Inc.

(1,589 reviews)
Visit Certified Autoplex, Inc.
Sales hours: 9:00am to 5:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
(972) 656-2084 (972) 656-2084

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Certified Autoplex, Inc. from DealerRater.

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2012 Durango- STEPHEN

The entire service team here was excellent. Stephen was very helpful with every step of the process and explained the unique process used here and how it is so beneficial to me as a buyer. Maria was very helpful with the financing and paperwork. I would definitely recommend shopping here to anyone interested in new car. Great customer service and the no hassle and friendly environment made this experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Audi A4 ray-kay

Enjoyable process. Nice cars and sales staff. I would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 lexus es 350 ray-kay

Ray was a great help with our purchase. He was very considerate of our time and we would definitely use him in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Cadillac SRX- Worked with Patrick

110% Excellent experience working with Patrick/Larry and Certified Autoplex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Audi A4- Worked with Patrick

Found a vehicle online that was being sold at Certified Autoplex, and never have done business with this particular dealer, I didn't know what to expect. Let me tell you the BEST service my wife and I have recieved while buying a car. From the Salesman Patrick to Larry in the Finance Dept. We will defenitely come back for future vehicles. Thanks again guys, the misses is happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2005 LS430 worked with Ray/Patrick

Ray and Patrick were awesome. Love these guys! They are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ford escape ray/dennis

This was easily the most stress free and pleasant car buying experience I have ever had. I was never pressured or given the stereotypical salesman nonsense. Once I decided I wanted to proceed with financing and then purchase, Marina was amazing and working things out so that I could get the payments I needed. I will definitely be using Certified Autoplex again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rich Hill - 2013 CTS coupe

the service was excellent i have never had such an efficient buying experience to date thank you Rich Hill and Ellis Money for your beautiful service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Cadillac Escalade- Worked with Patrick

Patrick was great, wait was a little longer than desired but it was a Saturday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rich Hill - 2012 Acura TSX

Came in to dealership to buy a used Acura tsx 6 speed. I met Rich and had already parked the car so i was able to check it out. He left me alone so i can look at it by myself and didnt hassle me at all. Answered all questions that i needed and i left with a car. Easy and fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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