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Certified Autoplex, Inc.

(1,589 reviews)
Visit Certified Autoplex, Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
(972) 656-2084 (972) 656-2084

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Certified Autoplex, Inc. from DealerRater.

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2011 Lexus IS250C * STEPHEN

Stephen and the whole staff at Certified Auto were very polite and Customer Service driven. Excellent service with Hospitality. I would recommend this Dealership and Staff member to everyone. The Finance was extremely private and fast. Angela was a great friendly member of the team. They did not push the sale down our throat and even compared to other vehicle's not on their lot to ensure they had the best price. Stephen went over and beyond with our sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2003 Yukon XL - Dennis

this was one of the best expeirences ive ever had buying a used car !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No response

Never had reply to email inquiry about status or availability of vehicle I wanted to look at. Also never received return call form phone message I left.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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ivan Honda civic

Ivan was an amazing sales person. He helped a lot in making our decisions easier when it came to chosing a vehicle to purchase. We will be back to see Ivan hopefully in the near future to buy anothoer vehicle from him and definitely will be recommending any friends/relatives. Thanks again for everything Ivan!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Buick Enclave - STEPHEN

THEY WERE POLITE AND VERY FAST MADE SURE WE COMPLETELY UNDSTOOD EVERYTHING BEFORE PURCHASING THE VEHICLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Equinox- Ivan/Stephen

This dealership was very good to work with. The salesman was knowledgeable and friendly. I found the vehicle that I was interested in and was approved. I will recommend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 BMW328IX DRIVE - Rich/Stephen

Excellent service. I was able to get my choice of car with a reasonable price. Rich and Stephen were both very professional and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 nissan altima ray-kay

This was the best car buyng experince I have honestly ever experinced. My sales guy Ray was very nice and no pressure to purchase. I went through their Finance department, and Larry was very pleasant and professional and got me a really good rate. I will be buying all my cars here from now on as I don't buy new cars and the quailty of the cars they sell are top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Volkswagon CC - STEPHEN

STEPHEN MADE OUR EXPERINCE EASY AND MADE US FEEL AT EASE. WE DIDNT FEEL ANY PRESSURE, AND FELT CONFINDENT THAT WE ARE BUYING A GREAT CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ivan The Great

Easy Going!! Cant complain everything was excellent! wife loves the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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