Skip to main content

Certified Autoplex, Inc.

(1,589 reviews)
Visit Certified Autoplex, Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
(972) 656-2084 (972) 656-2084

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Certified Autoplex, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

Nice People Great Service

I bought a 2011 F150. Truck was in Great Condition told them the budget I needed and they were able to make slight adjustment to the listed price to make it work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Justin White

Excellent customer service. Both the sales and financing associates provided excellent service and made the buying process as easy as possible. This was the first car I have purchased and the entire process was much easier than I anticipated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience!

Dennis is really reliable and the experience here is very good. He will never push you to do the decisions. Besides, the finance guy Larry is also professinal. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wonderful Dealership

Very friendly staff. Not pushy. Easy to work with. Buying process was smooth and painless. Worked with me to get the payments I wanted. Great selection of vehicles. Would highly recommend if you are tired of pushy salesmen trying to get you in a vehicle at a price you really can't afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Customer Service

I had a great experience at Certified Autoplex. The customer service was excellent. Everyone was very professional and they made my family feel that we were the most important customers they had all day. I would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent buying experience

Professional salesman (Dennis) was honest and allowed us ample time to test drive and evaluate the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service

Everyone was very helpful and hospitable. Salesman was very congenial and cooperative and answered a;ll questions. Wait time was minimal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quick and Painless!

The process was surprisingly smooth. Dennis and Larry did a great job through and through....explaining everything and working with me to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great buying experience and Dennis H. is great

I have dealt with Dennis Hartsock for years and have always been overly satisfied with his service and expertise. Great guy, great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Rick Shelton

This was the smoothest auto purchase ever. I have always dreaded the purchasing, looking for and haggling process when purchasing a car. But not with Certified Autoplex. Thoroughly enjoyed working with Rick on this purchase. I had my heart set on a Town and Country van that didn't end up working out for us. Rick led us to another van that was a super great deal. He kept my need for low mileage and a reasonable price in mind the whole time. He did a great job and we will definitely be recommending him as a salesman as well as Certified Autoplex as the place to go to buy a vehicle. Thank you again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No