Stoneridge Dodge Chrysler Jeep RAM

New 888-540-8902 Dealer Website
Used 877-402-4822 Email Dealer
Service 888-314-3076

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

2.8
Average based on 4 reviews.
  • new jeep purchase

    When I arrived to buy the jeep we had discussed Jim P simply asked, "is this the one?"he didn't change anything. He didn't try to upsale me on dif...


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    When I arrived to buy the jeep we had discussed Jim P simply asked, "is this the one?"he didn't change anything. He didn't try to upsale me on different options. He didn't change the price at all. He just got me the jeep I wanted, at the price we discussed when he'd agreed it would be ready. Made the buying experience easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Horrible communication

    I seen a car posted by this dealership. I inquired about it using the online form provided by the site I was on. Shortly after, someone from the d...


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    I seen a car posted by this dealership. I inquired about it using the online form provided by the site I was on. Shortly after, someone from the dealership called me to let me know the vehicle was still available and we set up a time two days after for me to come down from lake county (2.5hrs away) to test drive, and possibly buy. The next day, one day before my appointment to drive the vehicle, I called asking if I could come down today instead of tomorrow to look at that vehicle. Without looking up anything in their system they said sure, come on down. So I asked my mom to come with me because I'm most likely going to buy this car and I needed her to drive my truck home for me. I finally show up after driving 2 and a half hours to get the car I've been searching for and it turns out they sold it the same day they called me to tell me it was available. Even after setting up an appointment with me to drive the car. One might think that if you schedule an appointment for someone to view a car and you sell it out from under them, it would be common courtesy to call the individual you made the appointment with and inform them the vehicle is no longer available. Not just that though, like I said, I called the next day and asked if I could come look at that car specifically. It's at this point I was mad because the person who told me come on down didn't take the time to look that vehicle up and tell me it's not available, and rather waste 5 hours out of my day to drive down and look at a car that's not even there. Absurd. Then when I tried telling them how frustrating this situation is, they shrugged it off as to say, so what, and asked if I was interested in anything else. Absolutely not. I wouldn't spend a dime with this company, ever.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Horrible phone correspondence.

    Tried calling multiple times. It was 'not priced' and had to call to get the price. They took down my name and number and said they'll call me bac...


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    Tried calling multiple times. It was 'not priced' and had to call to get the price. They took down my name and number and said they'll call me back within 5-10 minutes. I repeated this process with 3 different salesman.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2009

Stoneridge Chrysler Jeep Dodge provides its Pleasanton, Dublin, San Leandro, San Jose and greater Bay Area customers with 5 Star Sales and Service. When shopping for your next new Chrysler, Dodge, Jeep or Ram please check out our huge inventory, covering popular current and late model Chrysler, Dodge, Jeep and Ram automobiles like the all new 200, Town & Country, Challenger, Durango, RAM 2500, Wrangler, Cherokee, Renegade and Grand Cherokee models. If you see a specific Chrysler, Dodge, Jeep or RAM model, please feel free to call us at (888)307-2956, or stop in and visit us today at 2700 Stoneridge Blvd Pleasanton, CA.94577 Your 5 Star Dealer

""Your Complete Satisfaction Is Our Only Concern!""