Jim Lupient INFINITI

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.9
(216 reviews)
Visit Jim Lupient INFINITI
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-8012 (763) 515-8012
Used (763) 515-8154 (763) 515-8154
Service (763) 515-7872 (763) 515-7872

Inventory

See all 90 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2013.
Jim Lupient INFINITI is Minnesota's most trusted INFINITI dealership and is proud to be a member of the Lupient Automotive Group which has been dedicated to exceptional service since 1969.
Lupient Automotive Group - Minnesota Driven

Service center

Phone number (763) 515-7872

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.9
(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Smart, friendly, honest

My service manager Dan helped me navigate various warranties to understand coverage. He persuaded the salesman where I got the car to cover the diagno$tic and gave good advice on getting other work covered as well. They were completely honest about the time for the parts to arrive and the labor. It was a pleasure to work with them during a stressful time.

5.0

Smart, friendly, honest

My service manager Dan helped me navigate various warranties to understand coverage. He persuaded the salesman where I got the car to cover the diagno$tic and gave good advice on getting other work covered as well. They were completely honest about the time for the parts to arrive and the labor. It was a pleasure to work with them during a stressful time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Service Dept Staff A+

Michael, Moe, and Andy of the service department are very professional and provide a high level of quality customer service over the years I’ve been bringing my cars in for routine maintenance.

5.0

Service Dept Staff A+

Michael, Moe, and Andy of the service department are very professional and provide a high level of quality customer service over the years I’ve been bringing my cars in for routine maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for the 5-Star review, Mike! We're so happy that you've enjoyed working with Michael, Moe, and the team for years. We truly appreciate it!

Show full review
5.0

Infiniti Lupient/Michael provided the best service

I continue to be impressed with Lupient Infiniti, off 394. I love my Infiniti, and only trust them to take care of keeping it perfectly maintained and safe. I had an issue last week with my car (cadelidic converter) and Michael the Service Manager took exceptional care of me; he always provides amazing service and is extremely knowledgeable and willing to provide options. He was responsive to my issue, got me in fast (and with a car to use), and I got it back, running perfectly. He kept me apprised of the status of repairs needed, explaining things, and went above and beyond!!! He then had my car brought to my work, as I wasn’t able to get away. I always call Michael at Infiniti for service, (and of course cars), and highly recommend them to anyone wanting the best service and vehicle available; they are the best.

5.0

Infiniti Lupient/Michael provided the best service

I continue to be impressed with Lupient Infiniti, off 394. I love my Infiniti, and only trust them to take care of keeping it perfectly maintained and safe. I had an issue last week with my car (cadelidic converter) and Michael the Service Manager took exceptional care of me; he always provides amazing service and is extremely knowledgeable and willing to provide options. He was responsive to my issue, got me in fast (and with a car to use), and I got it back, running perfectly. He kept me apprised of the status of repairs needed, explaining things, and went above and beyond!!! He then had my car brought to my work, as I wasn’t able to get away. I always call Michael at Infiniti for service, (and of course cars), and highly recommend them to anyone wanting the best service and vehicle available; they are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for the 5-Star review, Krista! We're so happy that Michael and our team were able to get your vehicle in quickly, resolve the problem, and get your vehicle back to you! We appreciate your business and look forward to your next visit!

Show full review
5.0

I very highly and strongly would recommend Jim Lupient

I very highly and strongly would recommend Jim Lupient Infiniti! Nate, Greg and Julie were all amazing. Nate went above and beyond to make the deal work. Thank you, Nate!! Greg was over the top with his amazing customer service and knowledge of our new QX60. Thank you, Greg! Julie's attentiveness to detail and enthusiastic demeanor made the financial aspect of the deal go smooth. Thank you, Julie!

5.0

I very highly and strongly would recommend Jim Lupient

I very highly and strongly would recommend Jim Lupient Infiniti! Nate, Greg and Julie were all amazing. Nate went above and beyond to make the deal work. Thank you, Nate!! Greg was over the top with his amazing customer service and knowledge of our new QX60. Thank you, Greg! Julie's attentiveness to detail and enthusiastic demeanor made the financial aspect of the deal go smooth. Thank you, Julie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review! We're so glad you enjoyed working with our team and we appreciate your business!

Show full review
5.0

As expressed before, we had a tight time frame, but Kiana

As expressed before, we had a tight time frame, but Kiana made it work and we are very satisfied with the transaction. We love our QX55!

5.0

As expressed before, we had a tight time frame, but Kiana

As expressed before, we had a tight time frame, but Kiana made it work and we are very satisfied with the transaction. We love our QX55!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review, Dale! We're so glad Kiana could get you in and out in time, enjoy the QX55!

Show full review
5.0

Very Satisfied Experience

We just purchased a used 2021 QX80 from LUPIENT infinity in St. Louis Park. This was our 3rd car purchase at LUPIENT. We continue to be impressed with the service, patience, attention to detail and going the extra mile to assist us with our purchase. Kiana Coombs assisted us with our purchase. So delightful and refreshing to work with a female. She understood our needs, and went the extra mile with our requests. I would highly recommend LUPIENT Infinity as well as Kiana. It was a very pleasant experience and we are extremely happy with our purchase.

5.0

Very Satisfied Experience

We just purchased a used 2021 QX80 from LUPIENT infinity in St. Louis Park. This was our 3rd car purchase at LUPIENT. We continue to be impressed with the service, patience, attention to detail and going the extra mile to assist us with our purchase. Kiana Coombs assisted us with our purchase. So delightful and refreshing to work with a female. She understood our needs, and went the extra mile with our requests. I would highly recommend LUPIENT Infinity as well as Kiana. It was a very pleasant experience and we are extremely happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for the 5-Star review! We're so glad you enjoyed purchasing your QX80 from us and we appreciate the kind words about Kiana! Thank yo for your business!

Show full review
5.0

Best dealership hands down

Omg where do I start Kiana the sales rep was beyond amazing, she walked with us step by step throughout the whole process and was very patient and communication was everything. She made everything so easy for us. Thank you for everything:)

5.0

Best dealership hands down

Omg where do I start Kiana the sales rep was beyond amazing, she walked with us step by step throughout the whole process and was very patient and communication was everything. She made everything so easy for us. Thank you for everything:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for the 5-Star review, Morris! We are so glad you enjoyed working with Kiana and truly appreciate your business!

Show full review
5.0

Service is great and is one of the reasons I bought

Service is great and is one of the reasons I bought another Infiniti because of the service received in the past from Moe and the service Team at Jim Lupient. Thanks Again!

5.0

Service is great and is one of the reasons I bought

Service is great and is one of the reasons I bought another Infiniti because of the service received in the past from Moe and the service Team at Jim Lupient. Thanks Again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-Star review! We appreciate your business and will pass your kind words along to Moe!

Show full review
5.0

Exceeded my expectations!

Exceeded my expectations! Extremely professional! Our car deal was a win-win for both! Very satisfied and happy that I went to Lupient Ifinity and met Mark that handled all of my questions and concerns.

5.0

Exceeded my expectations!

Exceeded my expectations! Extremely professional! Our car deal was a win-win for both! Very satisfied and happy that I went to Lupient Ifinity and met Mark that handled all of my questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review, Henry! We appreciate your business and are glad to hear you enjoyed working with Mark!

Show full review
5.0

Need more discount coupons please that would make it a

Need more discount coupons please that would make it a lot more attractive for people to bring in their cars

5.0

Need more discount coupons please that would make it a

Need more discount coupons please that would make it a lot more attractive for people to bring in their cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-Star review! We competitively price all our services to provide value every day of the year rather than running specials only valid at certain times.

Show full review
See all 216 reviews