Jim Falk Lexus of Beverly Hills

4.5
(1,395 reviews)
Visit Jim Falk Lexus of Beverly Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 9:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2015 consumer dealer award View 1 awards
2015 consumer dealer award

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New (310) 734-2769 (310) 734-2769
Used (310) 746-5226 (310) 746-5226
Service (310) 734-8005 (310) 734-8005

Inventory

See all 302 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2002.
At Jim Falk Lexus of Beverly Hills it's our mission to provide the drivers of Los Angeles CA and surrounding locations with prestigious luxury cars SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Los Angeles we go above and beyond to implement our expertise and experience to assist your every need.

Service center

Phone number (310) 734-8005

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.5
(1,395 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Falk Lexus of Beverly Hills from DealerRater.

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5.0

JAMIE was fantastic and everything was as promised i

JAMIE was fantastic and everything was as promised i certainly would use your dealership again thank you

5.0

JAMIE was fantastic and everything was as promised i

JAMIE was fantastic and everything was as promised i certainly would use your dealership again thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Upfront pricing, no hard upsell on unnecessary products,

Upfront pricing, no hard upsell on unnecessary products, great customer service, it was a quick pleasant experience

5.0

Upfront pricing, no hard upsell on unnecessary products,

Upfront pricing, no hard upsell on unnecessary products, great customer service, it was a quick pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Elideth has been patient and clear and helpful in the

Elideth has been patient and clear and helpful in the difficult process of teaching us about the RZ -- a learning curve for us and supporting us through the ups and downs of the negotiation process. Many helpful people on the staff. Thanks.

5.0

Elideth has been patient and clear and helpful in the

Elideth has been patient and clear and helpful in the difficult process of teaching us about the RZ -- a learning curve for us and supporting us through the ups and downs of the negotiation process. Many helpful people on the staff. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Elideth and our team at Jim Falk Lexus of Beverly Hills were able to assist you throughout the process. We strive for clear communication and support during negotiations, so it's great to hear your positive feedback!

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5.0

I found Amir to be extremely personable and efficient.

I found Amir to be extremely personable and efficient. He is a credit to Lexus. .

5.0

I found Amir to be extremely personable and efficient.

I found Amir to be extremely personable and efficient. He is a credit to Lexus. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gavin, thank you for sharing your kind words for Amir and leaving Jim Falk Lexus of Beverly Hills a five-star review!

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5.0

Best experience ever.

Best experience ever. Called on phone. Asked for price. Got quote over text. Gave deposit by creditcard. Picked up car 4 days later.

5.0

Best experience ever.

Best experience ever. Called on phone. Asked for price. Got quote over text. Gave deposit by creditcard. Picked up car 4 days later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know that your car-buying experience at Jim Falk Lexus of Beverly Hills was smooth and efficient! We strive for this kind of service. Enjoy your new ride, and thank you for the positive review!

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5.0

JAYME IS #1 this was a nice and easy process.

JAYME IS #1 this was a nice and easy process. Ask for him by NAME!

5.0

JAYME IS #1 this was a nice and easy process.

JAYME IS #1 this was a nice and easy process. Ask for him by NAME!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Jim Falk Lexus of Beverly Hills a five-star review! We are thrilled that Jayme was a pleasure to work with and delivered a smooth process.

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5.0

Alex Webster was amazing and did an exemplary job helping

Alex Webster was amazing and did an exemplary job helping me and my husband His knowledge about Lexus vehicles was outstanding, however, his patience and pleasant demeanor surpassed any sales representative we encountered as we were not particularly easy buyers and it was difficult for us to make a decision. Alex, went above and beyond what is expected of an employee, staying overtime after the dealership closed with Jayson on more than one occasion and even bringing,the vehicle to our home a few blocks away when we were unable to make it in. It is rare to find an employee such as Alex. He should be highly commended for his dedication, commitment, and professionalism to Lexus, as it is employees such as him who contribute to Jim Lexus Falks' superb name. and reputation.

5.0

Alex Webster was amazing and did an exemplary job helping

Alex Webster was amazing and did an exemplary job helping me and my husband His knowledge about Lexus vehicles was outstanding, however, his patience and pleasant demeanor surpassed any sales representative we encountered as we were not particularly easy buyers and it was difficult for us to make a decision. Alex, went above and beyond what is expected of an employee, staying overtime after the dealership closed with Jayson on more than one occasion and even bringing,the vehicle to our home a few blocks away when we were unable to make it in. It is rare to find an employee such as Alex. He should be highly commended for his dedication, commitment, and professionalism to Lexus, as it is employees such as him who contribute to Jim Lexus Falks' superb name. and reputation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Anna, we're so glad to know that Alex went above and beyond for you at Jim Falk Lexus of Beverly Hills. We appreciate your kind words about his dedication and professionalism. Enjoy your new vehicle!

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5.0

I believe it’s one of the beautiful dealership very happy

I believe it’s one of the beautiful dealership very happy stuff very good atmosphere

5.0

I believe it’s one of the beautiful dealership very happy

I believe it’s one of the beautiful dealership very happy stuff very good atmosphere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Reviews like this one make our day! Thanks from the Jim Falk Lexus of Beverly Hills team!

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5.0

The delivery person was great went over the details on

The delivery person was great went over the details on how the suv worked. He was great

5.0

The delivery person was great went over the details on

The delivery person was great went over the details on how the suv worked. He was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you enjoyed your time working with the Jim Falk Lexus of Beverly Hills team. Safe travels, and we hope to see you again down the road!

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5.0

It was truly a wonderful experience!

It was truly a wonderful experience! My sales agent Ellie was nothing short of fantastic....... her knowledge and professional attention to all of the details was impeccable! I'm in love with my IS 350 Sport and truly have Ellie to thank for it!

5.0

It was truly a wonderful experience!

It was truly a wonderful experience! My sales agent Ellie was nothing short of fantastic....... her knowledge and professional attention to all of the details was impeccable! I'm in love with my IS 350 Sport and truly have Ellie to thank for it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a wonderful experience with us at Jim Falk Lexus of Beverly Hills! Ellie will be pleased to learn about your kind words. Enjoy the ride in your Lexus IS 350 Sport, and thank you for choosing us!

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