Jim Falk Lexus of Beverly Hills

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed

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Reviews

2.5
794 lifetime reviews. Includes reviews of Jim Falk Lexus of Beverly Hills from DealerRater.com
  • Top Quality Dealership

    From the moment I sent in an inquiry, I received great customer service. Betsy from Internet sales was quick to reply, and very kind and courteous...

    Dealer Response

    Dear Chris, Thank you for your feedback, We are so happy with the service you received from our team at Jim Falk Beverly Hills Lexus. Please know ...


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    From the moment I sent in an inquiry, I received great customer service. Betsy from Internet sales was quick to reply, and very kind and courteous. Jack, from the sales team on the floor was attentive to help, and financing was easy as 1, 2, 3. My only critique of Jim Faulk Lexus of Beverly Hills would be the parking situation. They're currently remodeling their parking structure so you have to vallet your car, and then drive to another location (5 minutes away) to see their used car lot. Other than that, I give them a high recommendation.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Chris, Thank you for your feedback, We are so happy with the service you received from our team at Jim Falk Beverly Hills Lexus. Please know we strive to deliver excellent customer service to our customers, your feedback is greatly appreciated! Best Regards, Manegment Team At Jim Falk Lexus of Beverly Hills


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  • Service Appointment

    Great experience. Maria did fantastic job. Thorough and professional.


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    Great experience. Maria did fantastic job. Thorough and professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Overcharged for service that is not a requirement

    I got a Lexus GS460 new from Beverly Hills Jim Falk Lexus. The deal came with complimentary service after 5,000 miles and 10,000 miles. When I got...


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    I got a Lexus GS460 new from Beverly Hills Jim Falk Lexus. The deal came with complimentary service after 5,000 miles and 10,000 miles. When I got the car I was assured that the first 2 services will cost $0. In the 5,000 miles service the service sales person tried to push a "recomended" additional services of up to $1,000. I declined and requested to do only the dealers required service. At 10,000 my wife took the car and I warned her that the dealer will try to convince her with recomended services and she should decline them all and request only the basic required service. The service sales man advised her that she needs to do an additional service of around $300 otherwise there will be problems with the car. She agreed at first but after she called me and I said that it is just the regular practice of the dealer to charge more she called to cancel the added service and was confirmed that the customer service will advise the service deparrtment not to do the service. Of course when she picked up the car she was charged with the full amount

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2002

At Jim Falk Lexus of Beverly Hills, it's our mission to provide the drivers of Los Angeles CA and surrounding locations with prestigious, luxury cars, SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Los Angeles, we go above and beyond to implement our expertise and experience to assist your every need.