Reviews
Eliana did a great job sharing the benefits and features
Eliana did a great job sharing the benefits and features of the vehicle and she did not make us feel pressured to purchase. The finance person I felt joked around a bit too much and made a lot of errors that caused me one too many back and forth trips to the dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Jim Falk Lexus of Beverly Hills. We're glad to hear Eliana provided helpful information without pressure, but we're sorry about the inconvenience caused by the finance process. Your feedback is valuable and will help us improve our services moving forward!
Great experience.
Great experience. We did the entire transaction remotely with Jayme and the girl Elly delivered the RX to our home in SanDiego and went over all the options. Two 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jayme and Elly made your remote transaction smooth at Jim Falk Lexus of Beverly Hills. Enjoy your new Lexus RX!
Jamie G , Sales person helped us to finalize our new car
Jamie G , Sales person helped us to finalize our new car sales. She is good on communication and great help for us. Thanks Krish Ram
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jamie provided excellent communication and assistance during your car purchase at Jim Falk Lexus of Beverly Hills. Thank you for choosing us, and enjoy your new vehicle!
Martin Seo has provided outstanding support for our
Martin Seo has provided outstanding support for our efforts to understand the technology in our 2024 Lexus LS 500. The staff of your dealership, soecifically, John Kim and Martin Seo, brought us an excellent deal for our 2024 Lexus LS 500 that was mutually advantageous to both parties.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Jim Falk Lexus of Beverly Hills! We're delighted to hear that Martin Seo and John Kim provided outstanding support and helped secure an excellent deal on your 2024 Lexus LS 500. Enjoy the ride, and let us know if there's anything else we can assist with!
Shehzad was fantastic-no pressure, helpful, made the
Shehzad was fantastic-no pressure, helpful, made the buying experience a great one without stress!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new ride! The Jim Falk Lexus of Beverly Hills team is thrilled the Shehzad delivered a hassle-free buying experience. Enjoy, and thanks for the five-star review!
Roji and her team were so amazing.
Roji and her team were so amazing. They got me the exact car I was looking for and they delivered to my doorstep.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Roji and the team at Jim Falk Lexus of Beverly Hills provided you with an amazing experience! Enjoy your new car, and thank you for choosing us!
Amazing customer service from Luis the salesperson.
Amazing customer service from Luis the salesperson. Love my New NX 350h. Definitely recommend! Amazing experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Luis provided amazing customer service and that you're loving your new Lexus NX 350h! Thanks for recommending Jim Falk Lexus of Beverly Hills. Enjoy the ride!
People are nice.
People are nice. Specially the one in financing dept. I just forgot his name. Keep it up. And God bless.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're glad to hear our team, especially in the financing department, made a positive impression. Jim Falk Lexus of Beverly Hills appreciates your support and wishes you all the best!
JOHN KIM is a superstar.
JOHN KIM is a superstar. I have leased many successive Lexus vehicles. He has always treated me as a VIP and given me incredible attention and made it extremely easy. I always appreciate his attention to detail and personalized quality treatment that he gives me each time I am negotiating for a new car. He’s the best! he goes way above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danielle, we're delighted to hear that John consistently provides you with exceptional service at Jim Falk Lexus of Beverly Hills. Thank you for your continued loyalty and kind words!
Roji made the dealership experience the best!
Roji made the dealership experience the best! I had no idea it would be this easy to get a car. Honestly, I would never even take the time to write a review if it weren’t for her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Roji made the process so smooth and enjoyable at Jim Falk Lexus of Beverly Hills. Enjoy your new car!