Apple Tree Honda

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4.0
(335 reviews)
Visit Apple Tree Honda
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 8:30am–8:00pm
Tuesday 7:30am–5:00pm 8:30am–8:00pm
Wednesday 7:30am–5:00pm 8:30am–8:00pm
Thursday 7:30am–8:00pm 8:30am–8:00pm
Friday 7:30am–5:00pm 8:30am–8:00pm
Saturday 8:00am–4:00pm 9:00am–5:00pm
Sunday Closed Closed
New (828) 484-4134 (828) 484-4134
Used (828) 484-4125 (828) 484-4125
Service (828) 484-3075 (828) 484-3075

Inventory

See all 105 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2009.
Buying a new car is an exciting time and at Apple Tree Honda we strive to make buying or leasing your new Honda a pleasant and rewarding experience. When you visit our dealership you'll find an extensive inventory of Honda cars trucks and SUV's such as the Civic Accord Pilot and CR-V. We will work with you to help you find the perfect vehicle for your lifestyle and budget. Working with our sales team we have a wide array of lending sources to ensure that you will get a complete and comprehensive financial package.

Come see our friendly and knowledgeable service department where we strive for 100% satisfaction each and every time.
We Sell for Less the Professional Way!

Service center

Phone number (828) 484-3075

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.0
(335 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

So I've never bought a car here, but I used to work with

So I've never bought a car here, but I used to work with the Finance Director Chris Lewis at another WNC dealership some years ago where he was the New Car Sales Manager. Chris has decades of automotive experience and was one of my favorite managers to work with in the car business. He's always a no nonsense straight shooter, a certified good 'ol boy, and always strives to exceed customer expectations. He's one of two people I'd pick in WNC to spin my paper (as they say), and of course you can't go wrong with a Honda. I mean...they're Hondas. Signed, A xxxx Yankee Andrew Karsen

Dealer response

Hello, Andrew! Thank you for taking the time to share your experience with us and the rest of the community! If you ever need any additional assistance, be sure to let us know. Richard Lupo Service Manager 828-684-4400

1.0

How much are spark plugs for a 2016 Pilot?

How much are spark plugs for a 2016 Pilot? A: $75 each Wow, that's expensive! Can I see what they look like? A; No then you will buy them somewhere else. But they won't be OE. Are you telling me I can't by OE elsewhere? A: Well yes you can. In fact, $22 at Auto Zone. No class parts department.

Dealer response

Hello, David. At your earliest convenience, please give us a call. We'd like to dive deeper into your visit and work towards additional clarity and a resolution. Richard Lupo Service Manager 828-684-4400

5.0

Great Experience at Apple Tree Honda

I have always had a great experience at Apple Tree Honda. Their sales department is extremely knowledgeable and friendly. They also have a great service department. I highly recommend purchasing a vehicle from Apple Tree Honda and I highly recommend using their service department.

Dealer response

Thank you for the kind words, Glenn! We appreciate you taking a moment to share your experience with the rest of the community. If you ever need additional assistance, feel free to let us know!

1.0

Basically every experience I’ve had at this dealership

Basically every experience I’ve had at this dealership has been a joke. I went to purchase a brand new car and ended up working with Betsy. While she wasn’t horrible she definitely had no knowledge about the Hondas and what all the vehicles offer. She was more interested in making a sale than making sure I was happy. Due to them being out of stock I had to order a car. Now I know when you order a car you can choose the colors and whatnot but she only gave me the option to choose exterior and acted like choosing more wasn’t even an option. When my car arrived I gave it a quick walk around and noticed on my trunk some discoloration in the paint and obviously wanted it fixed. Was told that would be no issue. Paperwork was done, pictures were done, etc. never received a call to fix the issue. Reached out to Betsy who basically told me she was busy working on deals and would get back to me when she was done. Did hear back and she claimed she had got it worked out and I should be receiving a call. Again that didn’t happen. Finally called service dept and was told they had no record of paperwork being done oor pictures taken of the issue and I needed to bring my car back in for that part to be done. Had that done and worked with Brenda who was great. The discoloration was done and everything looks great. But then I was due for my first oil change. Made an appointment for first thing Saturday am. Arrived and place was already slammed. Lady that took my info never gave her name or anything. I did make the mistake of taking my keys with me and had to bring them back and handed them over to a man wearing a nice shirt who was super nice. 3hrs later hadn’t heard anything about my car. Proceeded to ask Melissa Orr if she could give an update and she got an extremely rude attitude saying that I needed to be speaking with whoever helped me when I first came in. Asking who it was and was extremely agitated. After this experience with Melissa and then plus the lack of care from Betsy who was only interested in selling cars and not her actual customers, I do NOT plan on coming back. I regret purchasing a car from here and will not recommend it to anyone. I also want to add that while waiting on my oil change my boyfriend and I were walking around lot to pass time. We were looking at a car when a salesman came out and asked if we had any questions. After asking that he said the car was sold and immediately drove it off the lot. Whether this was his intention or not I felt like he thought we were staying at one of the nearby motels and didn’t want us walking around. I told him we were waiting on my car to be serviced but his reaction made me feel as though he didn’t believe me. Honestly more than half of the staff here is unprofessional and rude. Do better. I should also add that after waiting 3hrs on oil change my oil notification was not reset and I had to do it myself.

Dealer response

Kaitlyn, It looks like there is a lot to process from your experience. At your earliest convenience, please feel free to give us a call so that we may look into everything with greater detail. Matt Sewitsky General Sales Manager (828) 684-4400

5.0

I have always had a great experience at Apple Tree Honda.

I have always had a great experience at Apple Tree Honda. Their sales department is extremely knowledgeable and friendly. They also have a great service department. I highly recommend purchasing a vehicle from Apple Tree Honda and I highly recommend using their service department.

Dealer response

Thank you for the kind words, Glenn! We appreciate you sharing your thoughts with the rest of the community. If you ever need additional assistance, please let us know.

2.0

All the sales people talked very fast and just wanted to

All the sales people talked very fast and just wanted to get me in the door to sell me a car. When I got there, I realized I had been given misleading information. It did not set up a foundation of trust.

Dealer response

At your earliest convenience, please give us a call directly. We would like to learn more about your experience and dive into what exactly happened. Matt Sewitsky General Sales Manager 828-684-4400

5.0

Patience Paid Off

Just leased my 3rd vehicle from Apple Tree Honda thanks to the superior customer service provided by Peter Estrada. It took patience to find the vehicle I wanted but in the end Peter and the team at Apple Tree delivered!

Dealer response

Thank you for sharing your experience, Stefanie! We greatly appreciate your business and look forward to assisting you in the future.

5.0

Great customer service.

Great customer service. They made purchasing very easy and transparent - from beginning to end. Listened to what I wanted and got me in the right car for me.

Dealer response

We appreciate the kind words, Dawn! Thank you for taking a moment to share your experience with the rest of the community.

5.0

Extremely service oriented, have used servicing for last

Extremely service oriented, have used servicing for last 6 years recently purchased a new car from Betsy she and team made it very pleasurable!

Dealer response

Thank you for the kind words, Ron! If you ever need any additional assistance, please feel free to let us know. We appreciate you being a part of our community.

1.0

Quoted 1.

Quoted 1.5-2 hours Still here after 3 Hire more people or just be honest Spent my time diagnosing the problem on forums. As it turns out it’s a 1700$ problem with the ABS that Honda hasn’t fixed since the car was new in 2014 I’m told the part is indefinitely on back order and not available even if I wanted to fix it So long, resale value Thanks guys Selling vehicle so I never have to return My old 2002 civic is probably still running fine Done with Honda F this dealer Thanks for listening

Dealer response

At your earliest convenience, feel free to give us a call so that we can look into your experience. We strive towards providing the highest quality of service, and sometimes that may take longer than expected. That said, we would be more than happy to dive into your visit, the services, and what required the length of your waiting period. Richard Lupo Service Manager 828-684-4400

Read all 335 reviews