Apple Tree Honda

My sales person was Stephanie, it is an understatement to say she was great. She stayed on top of the sale from start to finish. She had the right mix... of professionalism and friendliness. Mike in finance was also very helpful and good at the job he performs. Overall this buying experience with Apple Tree Honda was a positive experience.

Airbag recall. I was told it would be an hour or two ..4 hours later I get it back. That was crazy. Not going to recommend honda any more.

I just wanted to tell everyone how helpful Elizabeth Wiggins at Apple Tree Honda was, She was very patient with me in trying to get me into a new car.... She listened to my needs and really seemed to care about all the things that I wanted in a new Car. Her Manager Matt even came out and spoke with me and he was such a delight. If you are looking for a NEW car, whether it is a HONDA, ACURA, or even PREOWN. She is the ONE TO SEE!!!! Thank you Elizabeth!!!!

I contact Liz Parker online internet coordinator and she was so, professional, she answer all my cuestion about a vehicle, I love Hondas and i always recommend... to my family and friends.

I went in for a recall on a dangerous airbag. I got the car back with the airbag warning light on. Appletree says that is a total coincidence that my... airbag light came on and had nothing to do with their service. They refused to look at my car without first charging me over $120 diagnostic fee to plug car to their code reader. Manager made me wait for him to have meeting then had it out with me on the floor in front of over a dozen people instead of talking in his office. Recently had Appletree quote me 1800 to fix busted boot and bushings. Another reputable garage in town said they can replace it new for under 300. They were laughing at how Appletree was quoting me separately on parts that come as part of the same assembly. Honda just lost a customer.

Worst experience ever! I would not recommend this place to anyone. They are completely profit centered and do not care about the customer at all. I was... intimidated and harrassed into buying a vehicle even though, I had discussed my financial situation and reasoning for saying no several times with the sales rep, but still pushed into the purchase of the vehicle. When I called the sales manager, Matt S, I was still lefy with no help or any answered questions. This was my first vehicle purchase and was a terrible one due to my lack of knowledge and being took advantage of because I am a young, single female.

This is a shout out to Reggie for helping me reconnect my phone to Bluetooth and buy new CRV Sunday morning. A lifesaver for me!

I sent an email about a car, they called and left a message because I was at work and before I could get back to them they emailed me telling me it had... been sold.

Do not use apple tree Honda. The service is slow, the staff is unhelpful canit do anything without management and the inspection staff is rude. It takes... at least 3 hours or more to sing paperwork. Do not buy your car here Asheville. Drive to Hickory Johnston City or Greenville. You will be back home sooner happier and with more money in your pocket.

On a Monday afternoon I submitted an online credit application to purchase a used Jeep Wrangler. Every day I made multiple attempts to find out the status... of my application and kept being told it was still being processed. I received alerts from the credit bureaus that my credit had been pulled and yet still it was being processed. Four days later when I once again email asking for an update, the salesman informs me that the Jeep I was looking at sold the night before. Had tJeep before that someone else came along. Now my credit score has dropped from the inquiries and the Jeep I wanted is gone. I’ve never been so upset with a dealership. I do not recommend these people to ANYONE