Apple Tree Honda

Had an appointment for a software upgrade. The letter stated 20 min for the upgrade. 3 hrs later I went looking for the service rep only to be told it would be at least another 1.5 hours!! I was told they only had 2 computer systems and 50 cars to service. This is very poor scheduling. I had to drive 1.5 hrs to get here so taking another day off was not an option. Next time I’ll drive to Johnson City.

We walked onto Apple Tree Hondas lot to test drive a Honda CR-V Hybrid. We were met by Aydan, who was so helpful and knowledgeable about the CR-V, the different trims and colors. He quickly got the keys so we could test drive one. As soon as we got in the CR-V, we knew it was the perfect vehicle for us. The negotiation process was so easy. Not pushy at all. They even gave us a great deal on the sales price and a very fair price on our trade-in (that had a check engine light on). The financing with Honda was quick, easy and we were able to get a great rate with a reasonable payment. Mike, the finance manager was great to deal with and explained the entire process. We didn't think we were going to buy a new vehicle and within hours we were driving away with our new CR-V. We couldn't be happier and definitely recommend Apple Tree Honda. Go see Aydan, you will not regret it.

I was treated wonderfully the moment. I walked through the door. My salesman was Bob Davis. I should probably call him an educator instead. There was not one question. I asked him about the vehicles that he did not know the answer to. There was no pressure no pushiness just him providing me with information I needed to make the best decision possible. I really can't say enough. They were able to meet the exact deal I requested without a lot of song and dance. I highly recommend this dealership. If you are looking for a preowned vehicle or even a new one, ask for Bob Davis when you go. You will not be disappointed. I also wanted to acknowledge the sales manager, Chris.Hagelios. He was welcoming, personable and candid. I knew exactly what I I could afford. financially, and. Chris went out of his way to make the deal work. What a great experience.

Very good work by Christian repairing the air conditioning on the old (2009) Honda CRV I purchased new from this dealership. Have always had very good experiences with this dealership.

I had a 10 AM appointment for a Honda recall repair. I was told on the phone, it would be a 2.5 hour maintenance upgrade. I arrived at the dealership at 9:45AM and checked in. It is 2:30 PM and the car has not been serviced. This is the only Honda dealer in the Asheville area. I was told if I rescheduled the service, the same thing( wait time) would occur. I have waited almost 5 hours with no work having been done on the car.

Would give zero if I could. During an oil service, they scratched my car (not a small spot). Well they tell me to bring back in and they will repair it. Absolutely the worst mistake I made. Not only does it not match my car it’s not smooth and has bubbles in the paint. The GM Matt refuses to call me back, the service manager will not call me back either. I have reached out to the owners Jason and Kelby Locke.

We had a very good experience from the moment we stepped on the lot to the moment we left. We were buying a less expensive used car and were treated the same as if we were buying a top of the line new model. That had not been our experience at other dealers. We appreciate Appletree Hondas professionalism and courtesy.

We just purchased a 2025 pilot from Apple Tree. Our salesperson was Matt. He is a newer salesperson and he was very personable and listened to all our needs in a vehicle. The transaction was smooth and we drove home that night with a new ride. The new car manager gave us a discount to sweeten the deal. Ask for Matt if you go there, he’ll treat you right. Ray and Colleen, Weaverville

We were so please with the help we received from Bob when searching for and purchasing our Honda Pilot. He answered all of our questions and was very knowledgeable. Highly recommend!

We had a great experience at Apple Tree with Bob! He answered all of our questions and was very knowledgeable. We appreciated that we did not encounter any pushy sales people like we encountered at other dealerships in the area. The Honda Pilot we were looking at had a scratch that we weren’t happy with - Bob wasn’t either so he got it fixed asap. Highly recommend!