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Tri County Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (860 reviews)
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri County Toyota from DealerRater.

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Nice facility quick service

I was able to get an appt quickly and the service was also performed in a timely manner. My tires should have been rotated but were only checked instead.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lori, thanks for sharing your experience at Tri County Toyota. Your comments will be reviewed with our team and please don?t hesitate to call us if you?d like to discuss them in greater detail. Regards, The Tri County Toyota Team

Good service

Salesman was quick about letting me test drive cars and helping me settle on the right one. Was able to drive off the lot with a new lease.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, we love hearing about customers who have a great experience at Tri County Toyota and we are glad you are one of them! Please feel free to contact us if you have any questions on your new vehicle. Regards, The Tri County Toyota Team

Great Service

Quick quote that was easy to follow and Greg was very knowledgeable about the car. Facilities are clean and entire staff is friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jarrod, thank you for sharing your experience at Tri County Toyota! We really appreciate this feedback and we'll be certain to share your compliments to Greg and to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Regards, The Tri County Toyota Team

Deanna E

Kyle Richter was my sales person. He was knowledgeable and had answers for all my questions and found the car that matched my "wants". He was never pushy and very patient and friendly. I would definitely recommend him to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Deanna! We appreciate your comments and are happy to hear that Kyle was able to meet your needs. At Tri County Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, The Tri County Toyota Team

first service on my new Highlander

I like how welcoming everyone is. I like that I can speak with Rich Oche, who I have been working with for over 10 years and I can trust what he tells me. I like that he personally went over my report with me and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sandra, thank you so much for the great review of your experience at our dealership and especially with Rich. All of the employees appreciate your loyalty to Tri County Toyota. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Regards, The Tri County Toyota Team

Excellent Experience

Fred Whitehawk's professionalism and customer focus made the entire experience enjoyable. There was no pressure from anyone and all Tri County personnel were friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Tri County Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, The Tri County Toyota Team

Good buying experience

Fairly quick transaction. Not pushy. Went over warranty options without over selling. Transparency in trade in evaluation. Easy financing without surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Keith, thank you so much for taking the time to share your experience at Tri County Toyota! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, The Tri County Toyota Team

Great experience

The staff was very friendly. I liked that my salesperson was helpful and that the finance associate was not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jenna, thank you so much for sharing you experience at Tri County Toyota! We really appreciate this feedback and we'll be certain to share your compliments to our staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Regards, The Tri County Toyota Team

Great service, friendly staff, nice facilities.

The things I like about Tri-County are: ease of making an appointment, friendly staff, free coffee and tea, popcorn. (You do have to go to the Sales office for the popcorn, but looking at new cars is always fun.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tri County Toyota! If there is anything else we can do for you just give us a call! Regards, The Tri County Toyota Team

Inspection service

Service coordinator was pleasant and helpful. My vehicle was done by the time I requested. I receive free inspections because I bought my vehicle there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Emily, we appreciate you for letting others know about your experience at Tri County Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The Tri County Toyota Team