Orr Nissan

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 26, 2020

    Chaz cox was very helpful and knowledgeable. He took time to explain and show the different options in vehicles also his recommendations turned out to... be spot on.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    January 22, 2020

    They have help me every time I need oil change buying anything. They are great people would definitely buy from them again. #❤❤ Orr Nissan

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sherry D Rice, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do f...or you, we are happy to help!

  • 5.0 out of 5
    January 10, 2020

    I had a great experience. My salesman Mr.David Dean did a great job throughout the entire process.i will definitely shop at Orr in the future.

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    Shopped for a new car
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    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you have a great day!

  • 4.0 out of 5
    June 28, 2019

    Shadow Kellogg is the best salesman I have had. Very professional listen to our price range and found something that we liked. If you go here to orr Nissan... the go to person is Shadow Kellogg.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us! We hope to see you soon!

  • 1.0 out of 5
    March 18, 2019

    i had to have a good used truck for work and they had what i needed. and while i was there i went ahead and bought a new family vehicle as well. Because... when i told them i travel a lot of miles with my job they told me they would warranty my tires on both for 3 yrs.and i asked even if they wear down and he says yes no matter what. i asked 3 times because i couldnt believe what i was hearing..WELL now when my front 2 tires wore out they say they dont cover them.the service people told me they do that a lot.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mr. Mizell, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would lik...e to have a better understanding about your experience. Please reach out to us at (318) 752-3000 at your earliest convenience and we will do our best to resolve this with you.

  • 1.0 out of 5
    March 7, 2018

    Bought a used vehicle from ORR last year. Car started having problems within months of purchase. Parts on the car were not tightened properly causing... water to leak into the headliner, and windshield wipers to quit working completely. Heating system only worked on one half of the car. And, the oil pan drain plug had been stripped so badly that it could not be removed. It was obvious that this vehicle had never gone through any kind of inspection process before going on their lot or being sold to a trusting customer. When I took the vehicle in to be repaired, the warranty that they sold me would not cover any of the repairs! Even though it was the most expensive coverage that I could buy! The manager refused to cover any of the costs of repair even though it was all things that would have been addressed if there would have been any kind of inspection done on the vehicle prior to purchase. Hands down the worst buying experience of my life.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 29, 2017

    Randi Trotter is a blessing. I was lost and no where to turn and she helped me. I am in a brand new 2017. I thank her for all her hard work and dedication

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tina Mack, we are so happy to read such a great review about Orr Nissan!

  • 5.0 out of 5
    July 1, 2017

    This lady I will always buy from she started at Vic Garrett sold my daughter her first car then Nissan on bert kouns now my neighbor pulls up in a frontier... sold by her I am glad to know she's back at Nissan in bossier lady we thank you for all the cars you sold our family and friends in these years

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    Shopped for a used car
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  • 5.0 out of 5
    July 1, 2017

    Wow, my husband and I had a wonderful experience at Orr Nissan Bossier. Excellent service. Now that begins with excellent customer service which began... with Randi "Ice" Trotter. She is amazing, courteous, friendly with professionalism from beginning to the end of our vehicle purchasing process. Even while working with us, her team spirit shown when other coworkers made a sale was awesome. The affirmation of showmanship when we " rang the bell" & were cheered on after the completion of our purchase! Superb! Go Randi "Ice" Trotter!!!! You're #1!

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    Shopped for a new car
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  • 5.0 out of 5
    June 29, 2017

    Excellent in all area . Every one is like family .

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    Shopped for a new car
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