Reviews

4.6 out of 5 4.6
27 lifetime reviews.
  • 1.0 out of 5
    March 7, 2018

    Bought a used vehicle from ORR last year. Car started having problems within months of purchase. Parts on the car were not tightened properly causin...g water to leak into the headliner, and windshield wipers to quit working completely. Heating system only worked on one half of the car. And, the oil pan drain plug had been stripped so badly that it could not be removed. It was obvious that this vehicle had never gone through any kind of inspection process before going on their lot or being sold to a trusting customer. When I took the vehicle in to be repaired, the warranty that they sold me would not cover any of the repairs! Even though it was the most expensive coverage that I could buy! The manager refused to cover any of the costs of repair even though it was all things that would have been addressed if there would have been any kind of inspection done on the vehicle prior to purchase. Hands down the worst buying experience of my life.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 29, 2017

    Randi Trotter is a blessing. I was lost and no where to turn and she helped me. I am in a brand new 2017. I thank her for all her hard work and dedica...tion

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 1, 2017

    This lady I will always buy from she started at Vic Garrett sold my daughter her first car then Nissan on bert kouns now my neighbor pulls up in a fro...ntier sold by her I am glad to know she's back at Nissan in bossier lady we thank you for all the cars you sold our family and friends in these years

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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