Reviews
Parker was low pressure and helped us find the perfect low mileage used vehicle at a decent price. The price was not astonishing, but it was fair according to the market. She also helped make sure the detailing and minor aesthetic repairs got taken care of afterwards. Finally, she was great at connecting with my kids. Jacob in finance was also a pleasure to work with. He was funny and we did not feel pressured to do anything we weren't comfortable with. Great job, Parker and Jacob. And thanks for working late into the night.
Parker was low pressure and helped us find the perfect low mileage used vehicle at a decent price. The price was not astonishing, but it was fair according to the market. She also helped make sure the detailing and minor aesthetic repairs got taken care of afterwards. Finally, she was great at connecting with my kids. Jacob in finance was also a pleasure to work with. He was funny and we did not feel pressured to do anything we weren't comfortable with. Great job, Parker and Jacob. And thanks for working late into the night.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Parker and Jacob made your experience enjoyable and stress-free. It's great to know you found the perfect vehicle and that our team went the extra mile for you and your family. We appreciate your kind words and look forward to serving you again!
Parker was low pressure and helped us find the perfect low mileage used vehicle at a decent price. The price was not astonishing, but it was fair according to the market. She also helped make sure the detailing and minor aesthetic repairs got taken care of afterwards. Finally, she was great at connecting with my kids. Jacob in finance was also a pleasure to work with. He was funny and we did not feel pressured to do anything we weren't comfortable with. Great job, Parker and Jacob. And thanks for working late into the night.
Parker was low pressure and helped us find the perfect low mileage used vehicle at a decent price. The price was not astonishing, but it was fair according to the market. She also helped make sure the detailing and minor aesthetic repairs got taken care of afterwards. Finally, she was great at connecting with my kids. Jacob in finance was also a pleasure to work with. He was funny and we did not feel pressured to do anything we weren't comfortable with. Great job, Parker and Jacob. And thanks for working late into the night.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James Snyder, Thank you for your wonderful review! We're thrilled to hear that Parker and Jacob provided you with a great experience while helping you find the perfect vehicle. We appreciate your kind words and are glad they made the process enjoyable for you and your family. We look forward to serving you again!
Customer service after the sale has been very disappointing for a few reasons. The biggest disappointment is how the new car sales manager Chris treats customers. Three weeks after buying a brand new Nissan Pathfinder I found out I had a bad oil leak that had shorted out some sensors. This was just a couple of days before I needed to leave town in my new car. Parts wouldn’t be in before I needed to leave. That situation stinks anytime, but especially when your car is only 3 weeks old. But stuff happens, and I assume that the dealership will take care of the customer- so I went to the new sales manager Chris to see if he could help me arrange driving a vehicle of equal caliber to mine until mine was fixed. He was very combative, condescending, beyond rude, and unprofessional. I’m not sure how he has a job at all if that’s how he treats his customers. When I was looking to purchase my new vehicle- the one I really wanted wasn’t in stock, but they had one coming in on transport soon. To try and secure the sale- they offered to let me drive a new vehicle off the lot of equal caliber to the one I wanted- until mine came in. I was told to drive it like it was mine- until mine came in. I didn’t wind up needing that car because mine came in sooner than expected. But now that contracts are signed, and I actually need a vehicle- that’s all out the window. The conversation I had with Chris makes me regret ever doing business with Orr Nissan of Bossier.
Customer service after the sale has been very disappointing for a few reasons. The biggest disappointment is how the new car sales manager Chris treats customers. Three weeks after buying a brand new Nissan Pathfinder I found out I had a bad oil leak that had shorted out some sensors. This was just a couple of days before I needed to leave town in my new car. Parts wouldn’t be in before I needed to leave. That situation stinks anytime, but especially when your car is only 3 weeks old. But stuff happens, and I assume that the dealership will take care of the customer- so I went to the new sales manager Chris to see if he could help me arrange driving a vehicle of equal caliber to mine until mine was fixed. He was very combative, condescending, beyond rude, and unprofessional. I’m not sure how he has a job at all if that’s how he treats his customers. When I was looking to purchase my new vehicle- the one I really wanted wasn’t in stock, but they had one coming in on transport soon. To try and secure the sale- they offered to let me drive a new vehicle off the lot of equal caliber to the one I wanted- until mine came in. I was told to drive it like it was mine- until mine came in. I didn’t wind up needing that car because mine came in sooner than expected. But now that contracts are signed, and I actually need a vehicle- that’s all out the window. The conversation I had with Chris makes me regret ever doing business with Orr Nissan of Bossier.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Trista, We sincerely apologize for any negative experience you had with Orr Nissan Bossier. Once your vehicle is in service, rental vehicles are typically handled through your warranty coverage. Unfortunately, an equal or comparable rental vehicle is not always available, depending on what is provided through the warranty company. We truly apologize for any inconvenience this may have caused. We would appreciate the opportunity to assist you in the future.
Customer service after the sale has been very disappointing for a few reasons. The biggest disappointment is how the new car sales manager Chris treats customers. Three weeks after buying a brand new Nissan Pathfinder I found out I had a bad oil leak that had shorted out some sensors. This was just a couple of days before I needed to leave town in my new car. Parts wouldn’t be in before I needed to leave. That situation stinks anytime, but especially when your car is only 3 weeks old. But stuff happens, and I assume that the dealership will take care of the customer- so I went to the new sales manager Chris to see if he could help me arrange driving a vehicle of equal caliber to mine until mine was fixed. He was very combative, condescending, beyond rude, and unprofessional. I’m not sure how he has a job at all if that’s how he treats his customers. When I was looking to purchase my new vehicle- the one I really wanted wasn’t in stock, but they had one coming in on transport soon. To try and secure the sale- they offered to let me drive a new vehicle off the lot of equal caliber to the one I wanted- until mine came in. I was told to drive it like it was mine- until mine came in. I didn’t wind up needing that car because mine came in sooner than expected. But now that contracts are signed, and I actually need a vehicle- that’s all out the window. The conversation I had with Chris makes me regret ever doing business with Orr Nissan of Bossier.
Customer service after the sale has been very disappointing for a few reasons. The biggest disappointment is how the new car sales manager Chris treats customers. Three weeks after buying a brand new Nissan Pathfinder I found out I had a bad oil leak that had shorted out some sensors. This was just a couple of days before I needed to leave town in my new car. Parts wouldn’t be in before I needed to leave. That situation stinks anytime, but especially when your car is only 3 weeks old. But stuff happens, and I assume that the dealership will take care of the customer- so I went to the new sales manager Chris to see if he could help me arrange driving a vehicle of equal caliber to mine until mine was fixed. He was very combative, condescending, beyond rude, and unprofessional. I’m not sure how he has a job at all if that’s how he treats his customers. When I was looking to purchase my new vehicle- the one I really wanted wasn’t in stock, but they had one coming in on transport soon. To try and secure the sale- they offered to let me drive a new vehicle off the lot of equal caliber to the one I wanted- until mine came in. I was told to drive it like it was mine- until mine came in. I didn’t wind up needing that car because mine came in sooner than expected. But now that contracts are signed, and I actually need a vehicle- that’s all out the window. The conversation I had with Chris makes me regret ever doing business with Orr Nissan of Bossier.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Trista, We sincerely apologize for any negative experience you had with Orr Nissan Bossier. Once your vehicle is in service, rental vehicles are typically handled through your warranty coverage. Unfortunately, an equal or comparable rental vehicle is not always available, depending on what is provided through the warranty company. We truly apologize for any inconvenience this may have caused. We would appreciate the opportunity to assist you in the future.
My mom was having issues with the air conditioning in her car and crystal and her team helped and got it fixed!!
My mom was having issues with the air conditioning in her car and crystal and her team helped and got it fixed!!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience with us! We are thrilled to hear that our team was able to help with your mom's car's air conditioning. Your satisfaction means a lot to us!
I have bought numerous cars and always bring them for service. Every visit between sales and service has been outstanding. I recommend Orr Nissan Bossier for buying your vehicles and getting them serviced. Thank you so much for taking care of all my auto needs.
I have bought numerous cars and always bring them for service. Every visit between sales and service has been outstanding. I recommend Orr Nissan Bossier for buying your vehicles and getting them serviced. Thank you so much for taking care of all my auto needs.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so grateful for your continued support and loyalty, thank you for entrusting us with your vehicle needs. We look forward to providing exceptional service to you for years to come.
I recently bought a 2024 Toyota Corolla LE and cannot say enough good things about the team. From start to finish, the entire car-buying process was completely smooth, transparent, and entirely stress-free—they even delivered the car straight to me! Zackery Johanson and Jacob Wilson were incredibly nice and conducted themselves with total professionalism the entire time. Honestly, the only problem I had was that I wish I could have stayed and talked to them more, or that I could buy another car from them right now! Go see them if you want an honest, seamless experience.
I recently bought a 2024 Toyota Corolla LE and cannot say enough good things about the team. From start to finish, the entire car-buying process was completely smooth, transparent, and entirely stress-free—they even delivered the car straight to me! Zackery Johanson and Jacob Wilson were incredibly nice and conducted themselves with total professionalism the entire time. Honestly, the only problem I had was that I wish I could have stayed and talked to them more, or that I could buy another car from them right now! Go see them if you want an honest, seamless experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for such kind words! Our team strives to provide a stress-free and transparent car-buying experience for every customer. We are thrilled to hear that you had a great experience with Zachery and Jacob. It would be a pleasure to serve you again in the future. Happy driving in your new 2024 Toyota Corolla LE!
My first service visit with my 2026 Nissan Rogue was a great success. The Orr Nissan Bossier City team walked me through the process and made everything easy to understand. Their friendliness, professionalism, and genuine care made me feel like family throughout my experience.
My first service visit with my 2026 Nissan Rogue was a great success. The Orr Nissan Bossier City team walked me through the process and made everything easy to understand. Their friendliness, professionalism, and genuine care made me feel like family throughout my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Joaiah Dillick, Thank you for your kind words! Our team takes pride in providing exceptional service and we are happy to hear that your first visit with us was a great success. We strive to make every customer feel like family and we look forward to seeing you again.
I recently visited Orr Nissan in Bossier City and had one of the best car-buying experiences I've ever had. From the moment I walked in, the team made me feel welcome and valued — no pressure, just genuine help. The sales staff were extremely knowledgeable about the Nissan lineup. They took the time to understand exactly what I was looking for, answered every question thoroughly, and walked me through all the features without rushing. Their sales style approach really showed — they focused on my needs instead of just pushing a sale. The selection on the lot was impressive, the vehicles were clean, and the finance team made the paperwork smooth and transparent. I felt confident in my decision and got a fair deal. The incentives from Nissan changed my mind from a used vehicle to a new Pathfinder! If you're in the Bossier City / Shreveport area and looking for a new or pre-owned Nissan, do yourself a favor and head to Orr Nissan Bossier City. Professional, friendly, and customer-focused — exactly what car buying should be! Thank you to the entire team at Orr Nissan Bossier City! I'll definitely be back for my next vehicle and will be sending friends and family your way.
I recently visited Orr Nissan in Bossier City and had one of the best car-buying experiences I've ever had. From the moment I walked in, the team made me feel welcome and valued — no pressure, just genuine help. The sales staff were extremely knowledgeable about the Nissan lineup. They took the time to understand exactly what I was looking for, answered every question thoroughly, and walked me through all the features without rushing. Their sales style approach really showed — they focused on my needs instead of just pushing a sale. The selection on the lot was impressive, the vehicles were clean, and the finance team made the paperwork smooth and transparent. I felt confident in my decision and got a fair deal. The incentives from Nissan changed my mind from a used vehicle to a new Pathfinder! If you're in the Bossier City / Shreveport area and looking for a new or pre-owned Nissan, do yourself a favor and head to Orr Nissan Bossier City. Professional, friendly, and customer-focused — exactly what car buying should be! Thank you to the entire team at Orr Nissan Bossier City! I'll definitely be back for my next vehicle and will be sending friends and family your way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
T. Farris, Thank you so much for taking the time to share your experience with us, we are thrilled to hear that you had such a positive car-buying experience at Orr Nissan Bossier City! Our team prides ourselves on providing exceptional customer service and helping our customers find the perfect vehicle for their needs. We appreciate your support and look forward to seeing you again in the future. Happy driving in your new Pathfinder!
If you need a new or used car go talk to Zackery. Supper friendly and helpful. He will get you the best deal he can.
If you need a new or used car go talk to Zackery. Supper friendly and helpful. He will get you the best deal he can.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jen, Thank you so much for the kind words! We're thrilled that Zackery was able to provide you with excellent service and get you a great deal on your new or used car. We appreciate your support and look forward to continuing to provide top-notch service in the future.