[{"id":481050,"firstName":"Tony","lastName":"Valentine","titleText":"Sales and Leasing Professional","shortBioText":"I have been with Asheville Chevrolet for over a decade. I enjoy assisting our clients with their automotive needs from all of our surrounding counties and several states. A special thanks to all of my clients, who consider me a part of their family. Your continued business and referrals have not gone unnoticed. I welcome everyone reading this bio to come by and see me for a no pressure, and informative car buying experience.","emailTxt":"tonyvchevy@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/950/employees/cc5837718b62.jpg","drDealerId":950,"dealerEmpStartDtUtc":"1036108800","industryStartDtUtc":"1036108800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":540876,"firstName":"Jim","lastName":"Garrod","titleText":"Business Manager","emailTxt":"jgarrod@ashevillechevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":950,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":531110,"personPtyId":45809005,"firstName":"Mark","lastName":"Hansen","titleText":"Sales Manager","emailTxt":"mhansen@ashevillechevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/950/employees/06279233730d.jpg","drDealerId":950,"dealerEmpStartDtUtc":"1109635200","industryStartDtUtc":"1096588800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":481208,"personPtyId":38107908,"firstName":"Jeff","lastName":"Brewster","titleText":"Sales & Leasing Professional","shortBioText":"Growing up in Eastern Kentucky as well as my time in the US ARMY has helped me believe in treating people the same as my family, with respect, honestly, and transparency. During my three years here at Asheville Chevrolet, I have maintained a near flawless Customer Service Rating, as well as being recognized by General Motors as a Mark of Excellence award winner, which is provided to top performers in Sales, Product Knowledge, and Customer Satisfaction. I am an avid outdoorsman, and I am told I am easy to get along with. I look forward to seeing you in the dealership, so come on down. Ill be patiently waiting.","emailTxt":"jbrewster@sales.ashevillechevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/950/employees/d3b555bd907a.jpg","drDealerId":950,"dealerEmpStartDtUtc":"1422748800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":485355,"personPtyId":38269683,"firstName":"Terry","lastName":"White","titleText":"Sales Consultant","shortBioText":"Terry White has been in the automotive business for over 15 years. His motto has has always been to offer excellent customer service and to treat every customer as if they were a part of his family. \r\n Terry and his family live in Maggie Valley, NC. His family enjoys playing in the natural amenities that the Great Smoky Mountains has to offer. Terry also enjoys volunteering in his community. He is currently involved with his son's Tuscola JROTC booster club and is frequently involved in providing various services that benefit the Haywood community.\r\n In addition to being committed to his family, clients and community, He is also committed to his country. He proudly served six years in the United States Coast Guard. \u001aSemper Paratus!\u001a\r\n He is truly blessed to live in such a wonderful part of the country and to belong to an amazing company like Asheville Chevrolet. He looks forward to meeting with you and assisting you with all of your automotive needs.","emailTxt":"coastguardvet4life@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/950/employees/2f97fa1bc0a5.jpg","drDealerId":950,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1020211200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":485260,"personPtyId":38871896,"firstName":"Eric","lastName":"Stanford","titleText":"Sales Consultant","shortBioText":"My goal is to help you purchase the perfect vehicle for you and your family. I started out detailing vehicles with my small mobile detailing business before receiving the opportunity to move to sales. I am committed to your satisfaction before, during, and after the sale.","emailTxt":"pstanjr96@icloud.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/950/employees/d0512f9411a5.jpg","drDealerId":950,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486062,"personPtyId":49739161,"firstName":"Joey","lastName":"Roussel","titleText":"Sales Consultant","shortBioText":"I am originally from Louisiana (Geaux Tigers) and I am an avid outdoors man. I have a background in sales as well as service. My knowledge and experience in the car industry will help you to find the right vehicle for you and your family!","emailTxt":"BROUS16@GMAIL.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/950/employees/415cdf63dd1f.jpg","drDealerId":950,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539239,"personPtyId":48129806,"firstName":"Terry","lastName":"Setzer","titleText":"Sales Manager","emailTxt":"tsetzer@ashevillechevrolet.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":950,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":481049,"personPtyId":37454798,"firstName":"Matt","lastName":"Elliott","titleText":"Internet Sales Manager","emailTxt":"melliott@ashevillechevrolet.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/950/employees/3b898fcde3f2.jpg","drDealerId":950,"dealerEmpStartDtUtc":"1264982400","certifiedEmployee":false,"deptDscrp":"Sales"}]

Asheville Chevrolet

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Asheville Chevrolet Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2009

Asheville Chevrolet is one of GM's premier dealerships. Our commitment to customer service is second to none. We offer a comprehensive parts and service department, and our award-winning service receives the top ratings in our region.

...



Our primary concern is the satisfaction of our customers. Whether in the market for a new or pre-owned vehicle, we offer VIP treatment to each and every customer; before, during and after the purchase.

"Your Hometown Chevy Dealer"

Reviews

4.9 out of 5 4.9
258 lifetime reviews. Includes reviews of Asheville Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 2, 2019

    This is the second time I've made a purchase with Asheville Chevrolet and it was a great experience both times. This time I knew more about what to expect... so the process went very smoothly and the staff was very knowledgable without being pushy or overbearing. I would definitely come back to Asheville Chevrolet again to purchase a vehicle. Great service!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for being a loyal Asheville Chevrolet customer! So glad we were able to assist you with multiple vehicle purchases!


    Worked with:
    Jim Garrod

    Business Manager

    (5.0) 31 reviews

    Jeff Brewster

    Sales & Leasing Professional

    (5.0) 52 reviews

  • 5.0 out of 5
    October 31, 2019

    As a first time buyer Tony Valentine and staff made me feel at ease. It was so easy and they made everything easy to understand. Thanks for the experience...

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You are very welcome. Thank you for giving Asheville Chevrolet the opportunity to earn your business. We look forward to working with you again in the... future.


    Worked with:
    Tony Valentine

    Sales and Leasing Professional

    (5.0) 38 reviews

    Jim Garrod

    Business Manager

    (5.0) 31 reviews

    Terry Setzer

    Sales Manager

    NOT RATED

  • May 1, 2018

    My wife and I had a mechanical accident with our 2016 Chevy Express van in January, 2018 on I-40 about 9 miles west of Asheville Chevy's dealership. We... were towed to the dealership after hours and the tow operator (Chris Higel) said some one would call us in the morning. Sure enough, Judy Higel called us the next morning and explained what had happened. Our relationship with the staff got even better from that point forward. Between issues with insurance companies, adjusters, and parts having to be shipped from Canada, Judy and Doug helped us all along the way. Our van was at the dealership for about 6 weeks and when we picked it up, it wasn't just good, it was PERFECT. Your service department staff is an asset to your customers and your company. Again, a big thank you so much and wishing your people and dealership the best in the future!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are glad we could help! Thank you again for the great review!

  • 5.0 out of 5
    October 31, 2019

    We have bought a car from a dealer in a long time thank you Tony Valentine for making it easy and look foreword to doing it again

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Asheville Chevrolet. Please to hear how well you were treated.


    Worked with:
    Tony Valentine

    Sales and Leasing Professional

    (5.0) 38 reviews

    Jim Garrod

    Business Manager

    (5.0) 31 reviews

    Terry Setzer

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 25, 2019

    Tony Vallentine was very helpful and explained ever detail on the Blazer we purchased. He is a great asset to Asheville Chevrolet. We would highly recommend... him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Valentine

    Sales and Leasing Professional

    (5.0) 38 reviews

  • 5.0 out of 5
    October 19, 2019

    Very satisfied from sales to sales manager up to F&I. Not over bearing give you time to think about it an all around great service. Would recommend any... one to go there. Treated with respect and listened to what I was looking for with a great price,.My salesman Eric did an awesome job taking care of us! He's a keeper for future you all better hang on to him he's a great worker!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Garrod

    Business Manager

    (5.0) 31 reviews

    Mark Hansen

    Sales Manager

    (5.0) 23 reviews

    Eric Stanford

    Sales Consultant

    (5.0) 18 reviews

  • 5.0 out of 5
    October 19, 2019

    Terry did a great job with our deal. He was very upfront and professional. Terry is a great guy and we enjoyed working with and the rest of the team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Hansen

    Sales Manager

    (5.0) 23 reviews

    Terry White

    Sales Consultant

    (5.0) 46 reviews

  • 5.0 out of 5
    October 14, 2019

    After buying my Camaro last yr from another dealership, we thought we were set for a while, but when said Camaro kept tearing up, the wonderful staff at... Asheville Chevrolet help as much as GM would allow. So friday i went to matt and asked him if there was anyway i could come out from under the Camaro without drowing in negative equity. Long story short he helped us into a 2019 equinox diesel, and we absolutely love it! And not hardly any negativity equity! Thank you matt for all you have done for us and my mother! We always bring my business to matt. He is a great asset to Asheville Chevrolet!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Elliott

    Internet Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 13, 2019

    Me and my mom were going to purchase my very first car and to be my first it was amazing tony valentine helped us the minute we walked thru the door and... he was awesome great at explaining detail ! We test drive the car and he helped me program everything before taking off . He made it so great he was even nice enough to feed us haha he made us feel so comfortable treated us like family . I will diffidently be coming back to get my 2nd car thru him !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Valentine

    Sales and Leasing Professional

    (5.0) 38 reviews

  • 4.0 out of 5
    October 10, 2019

    We would buy from this dealership again. Only minor complaint was the attitude of the finance guy was a bit poor because we didn't finance through the... dealership nor got an extended warranty. Otherwise, everyone was friendly, polite and professional. We especially liked Joey who was fair, patient and extremely nice to work with. Nice dealership. Good people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joey Roussel

    Sales Consultant

    (5.0) 6 reviews

View More Reviews