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Asheville Chevrolet

(657 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Asheville Chevrolet from DealerRater.

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I purchased a new Chevrolet Spark from Asheville

I purchased a new Chevrolet Spark from Asheville Chevrolet. The sales staff were nice and professional. They helped me though the buying process and made it easy. I would highly recommend purchasing a vehicle from Asheville Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Routine service of Equinox

Great job. Totally professional. Friendly and personable and competent service lady.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Tony and Jim are very good at keeping me informed of what

Tony and Jim are very good at keeping me informed of what I am looking for and notifying me when they arrive at the dealership. Purchase process was fast and simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chad was great to work with!

Chad was great to work with! Thanks for your help with the new truck. I will be recommending Asheville Chevrolet to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Goid communication about vehicle availability and also

Goid communication about vehicle availability and also did a good job introducing the Bolt EUV to me to get started.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Doug took care of everything. Jim was great. Love the truck. Thanks to all of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Extremely bad experience.

Extremely bad experience. Charged me $640.00 for 1.5 hours service. Ended up with more problems than when I brought the car in and then they wanted me to pay another ridiculous fee to make those repairs. Never going back. Stay far far away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 921-1073. We look forward to hearing from you.

Terrible and expensive service.

Terrible and expensive service. $640.00 for 1.5 hours labor for service. Ended up with more problems than I started with and then they wanted to charge me again at their ridiculous labor rates. Never returning to this dealership. Stay far far away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Thought delay by GM, Mark and dealership were very

Thought delay by GM, Mark and dealership were very informative and kept us updated on progress of ordered Suburban. Always nice and Doug our salesman was a pleasure to work with. Would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great buying experience here.

Had a great buying experience here. Mark, Zach and Jim were great to work with. They made it very easy to buy the vehicle. I was there from out of state and they worked with me. I bought the vehicle and they were nice enough to have someone drive it to my home so I didn’t have to drive back to get it. That’s really great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.