Skip to main content

Lexus of Cerritos

(3,714 reviews)
Visit Lexus of Cerritos
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 8:30am–9:00pm
Sunday 9:00am–9:00pm
2013 national dealer award
View 3 awards
2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 337-5249 (888) 337-5249
Used (888) 337-5218 (888) 337-5218
Service (888) 699-2313 (888) 699-2313

Reviews

(3,714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Cerritos from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service!

Always great customer service. This location always provides enough information and suggestions about my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I bought my Lexus RX350 from this dealership.

I bought my Lexus RX350 from this dealership. I like customer service and Jonathan Derras

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you have any further questions, please give us a call. We're always happy to help!

This was my first experience with Lexus of Cerritos.

This was my first experience with Lexus of Cerritos. Alex Cruz in the service department is the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

I had great service at Lexus of Cerritos

Dealer response

Hi Kim, we're happy you found our staff, Alex to be so supportive during your experience here at Lexus of Cerritos. We are always more than happy to assist you if anything else comes up. Take care!

Great car buying experience at Lexus Cerritos !

Great car buying experience at Lexus Cerritos ! Salesman Orma helped me choose my favorite LX600 with his enthusiastic service and professional knowledge. Undoubtedly, I will buy car from Orma again in the future !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi David, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Lexus has always been my favorite dealer first time there

Lexus has always been my favorite dealer first time there had a great experience customer service was on point went in for 3 recalls was ready the next day appreciate you guys always will

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Excellent!

Everything was great. I have nothing else to add. Staff are very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Title 24 Engineering

Dealers are offering a lot of cars and models during the car shortage. Employees are honest and passion about what they are doing. Help me out to get the car quick with good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kien, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Cerritos Lexus

Initially when I bought my car I had searched on searched online. When I finally went to the location, I did not feel overwhelmed with salesman however I did feel comfortable. The entire process (From Damian, to Natalie, to Jason) was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Monique, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Very polite, patient and informative

Went in to see my options in regards to end of lease. Wasn?t planning on making a decision that same day but knew one of my concerns was changing interest rates and what it would be at the end of my lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Norma, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Service

Was nice Linda helping me a lot solving my issue Service was done on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!