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Lexus of Cerritos

(3,770 reviews)
Visit Lexus of Cerritos
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 8:30am–9:00pm
Sunday 9:00am–9:00pm
2013 national dealer award
View 3 awards
2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 337-5249 (888) 337-5249
Used (888) 337-5218 (888) 337-5218
Service (888) 699-2313 (888) 699-2313

Reviews

(3,770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Cerritos from DealerRater.

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Bryan was very helpful with all Our needs!

Bryan was very helpful with all Our needs! He went an extra mile to work with us on cost for services needed! Will definitely be coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jason, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Good service,I love Lexus of cerritos excellent customer

Good service,I love Lexus of cerritos excellent customer services excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Brought my car Rx350 for service and had an excellent

Brought my car Rx350 for service and had an excellent service provided by the name of Tony and serviced my car well and on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Although I was trying to avoid the dealership for my 2012

Although I was trying to avoid the dealership for my 2012 Lexus CT200H I'm very happy I ended up there. They were able to actually find out what was wrong and fix it. Took almost a week but I didn't mine because the loaner that was offered allowed me to continue with other plans during.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you.

it is a good choice, most of staff are good, i think i am

it is a good choice, most of staff are good, i think i am happy about it I will come back for service or so

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you.

Sometimes when buying a car it feels like you?

Sometimes when buying a car it feels like you?re surrounded by sharks. That was not the case here with Andrew, he really took the time to explain everything and for lack of a better word hold my hand through the process. I am beyond happy with my service from him and from Rudy from finance as well. Everything felt easy, and effortless. I?ll definitely be recommending them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jasmine, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

When we first came our sales rep was not the best;

When we first came our sales rep was not the best; luckily we got a new sales rep Brandon who was great and did an amazing job with a speedy process while still being kind and respectful to us. This dealership ended up working with us and giving us a great day; Rudy in the finance department was very knowledgeable and great with his process for us too! He was able to get us a few more discounts as well they really took the time to prioritize us so even though we had a rocky start with the first guy the rest of the crew was there to pick up slack and make it happen to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

My new service advisor, Hanna P.

My new service advisor, Hanna P., provided the excellent customer service I have come to expect and have always received during the past 10 years that I have been comin for service at Lexus of Cerritos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Hanna promptly met us at our scheduled appointment time.

Hanna promptly met us at our scheduled appointment time. She helped explain all recommended items needed for the visit. I knew clearly why they were recommended to make the right decisions. She notified us right away when the car was ready for pickup. We were very pleased with the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

The dealer very nice.

The dealer very nice. The dealer attitude is sincere and the communication ability is strong. I just wanted to learn about the Lexus ux300h in person, but he persuaded me to buy it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Yan, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.