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Lugoff Toyota

(2,356 reviews)
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lugoff Toyota from DealerRater.

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Scott and Marcus were great! They were willing to negotiate and were more than fair.

Scott and Marcus were great! They were willing to negotiate and were more than fair.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience at Lugoff Toyota! Mike Corral walked us through the process flawlessly. He answered all our questions and texts. We are delighted with our new Landcruiser! Thank you Mike and Lugoff for a wonderful car buying experience.

Great experience at Lugoff Toyota! Mike Corral walked us through the process flawlessly. He answered all our questions and texts. We are delighted with our new Landcruiser! Thank you Mike and Lugoff for a wonderful car buying experience.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Tommy is very knowledgeable, he has a great personality and easy to talk too. All around good person.

Tommy is very knowledgeable, he has a great personality and easy to talk too. All around good person.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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After my cabin filtration maintenance was done, my truck smelled so nice that I have not smoked in truck since!

After my cabin filtration maintenance was done, my truck smelled so nice that I have not smoked in truck since!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Tommy was extremely helpful with my problem, and listened to my concerns. Diagnostics were used.

Tommy was extremely helpful with my problem, and listened to my concerns. Diagnostics were used.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Took over 3 hours for a scheduled service; THEN; clock was not reset!!!!!!! Clock not reset!!!!!!!!

Took over 3 hours for a scheduled service; THEN; clock was not reset!!!!!!! Clock not reset!!!!!!!!

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3.0
  • Does not recommend this dealer
  • Came in for service or repair
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15K Service for my RAV4. Made apt via dealer’s web site. Easy check in with Tommy. Had all my info ready & outlined specific maintenance required. Provided estimated wait time for service completion.

15K Service for my RAV4. Made apt via dealer’s web site. Easy check in with Tommy. Had all my info ready & outlined specific maintenance required. Provided estimated wait time for service completion.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Top notch Service! Tommy Hancock and the staff in the service department are always on top of the situation with my vehicles. I have purchased two Toyota Highlanders at Lugoff Toyota. I still have the 2010 Highlander Limited which needed AC work done this week. Tommy and the staff discussed the problem with me, let me know the repair cost, and fixed the AC. I always receive personal and professional service at Lugoff Toyota.

Top notch Service! Tommy Hancock and the staff in the service department are always on top of the situation with my vehicles. I have purchased two Toyota Highlanders at Lugoff Toyota. I still have the 2010 Highlander Limited which needed AC work done this week. Tommy and the staff discussed the problem with me, let me know the repair cost, and fixed the AC. I always receive personal and professional service at Lugoff Toyota.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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A Great place buy a toyota and their sales team, finance team, and service teams are pleasure to deal with.

A Great place buy a toyota and their sales team, finance team, and service teams are pleasure to deal with.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience. Arthur was my sales man and he took good care me with finding the right vehicle. Thanks again!

I had a great experience. Arthur was my sales man and he took good care me with finding the right vehicle. Thanks again!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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