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Lugoff Toyota

(2,326 reviews)
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lugoff Toyota from DealerRater.

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Very good and helpful service.

Very good and helpful service. The dealer was very kind and attentive to my needs

Very good and helpful service.

Very good and helpful service. The dealer was very kind and attentive to my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I like Lugoff Toyota, they are very professional.

I like Lugoff Toyota, they are very professional. Always provide outstanding service. Mr. Randy Odom helped me today, great person to work with.

I like Lugoff Toyota, they are very professional.

I like Lugoff Toyota, they are very professional. Always provide outstanding service. Mr. Randy Odom helped me today, great person to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Ian in the service dept is tge BEST!

Ian in the service dept is tge BEST!!! He was beyond helpful assisting my minor son with selecting some modifications that he wanted for his truck. He then took care of all our needs very quickly. We are sold on Toyota because of Ian!

Ian in the service dept is tge BEST!

Ian in the service dept is tge BEST!!! He was beyond helpful assisting my minor son with selecting some modifications that he wanted for his truck. He then took care of all our needs very quickly. We are sold on Toyota because of Ian!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Wanted to leave a review for Ian Collins.

Wanted to leave a review for Ian Collins. We have been dealing with Ian for many years and his customer service has always been top notch. We have purchased 3 cars at Lugoff Toyota - 2010 Highlander, 2017 Highlander and 2024 Highlander. Ian has always been very responsive and professional. I make all appointments through Ian and he always takes the time to explain the necessary services needed and also the results of the work. In addition, he's always helpful explaining what is critical and what can wait, understanding that cost is important. If I need advice or have a question, he is always timely in his response. Ian is a true asset to Lugoff Toyota and we appreciate his outstanding customer service.

Wanted to leave a review for Ian Collins.

Wanted to leave a review for Ian Collins. We have been dealing with Ian for many years and his customer service has always been top notch. We have purchased 3 cars at Lugoff Toyota - 2010 Highlander, 2017 Highlander and 2024 Highlander. Ian has always been very responsive and professional. I make all appointments through Ian and he always takes the time to explain the necessary services needed and also the results of the work. In addition, he's always helpful explaining what is critical and what can wait, understanding that cost is important. If I need advice or have a question, he is always timely in his response. Ian is a true asset to Lugoff Toyota and we appreciate his outstanding customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Great customer service, easy and streamlined purchasing

Great customer service, easy and streamlined purchasing process, very willing to work with you to get you a great deal

Great customer service, easy and streamlined purchasing

Great customer service, easy and streamlined purchasing process, very willing to work with you to get you a great deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Have been dealing with Toyota for a long time the respect

Have been dealing with Toyota for a long time the respect kindness and patience has been awesome from sales to service especially with Trent and IRA they have worked delegently to make sure we have exactly what we want and need also Tom will only buy from Toyota because of their delegence in working with us thank you so much for your kindness

Have been dealing with Toyota for a long time the respect

Have been dealing with Toyota for a long time the respect kindness and patience has been awesome from sales to service especially with Trent and IRA they have worked delegently to make sure we have exactly what we want and need also Tom will only buy from Toyota because of their delegence in working with us thank you so much for your kindness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Live out of State, we’re looking to buy New RAV XSE

Live out of State, we’re looking to buy New RAV XSE perhaps during one of our vacays. Old acquaintance I once worked with. He showed no interest.

Live out of State, we’re looking to buy New RAV XSE

Live out of State, we’re looking to buy New RAV XSE perhaps during one of our vacays. Old acquaintance I once worked with. He showed no interest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Tommy is one of the best workers all ways so nice and all

Tommy is one of the best workers all ways so nice and all was help me

Tommy is one of the best workers all ways so nice and all

Tommy is one of the best workers all ways so nice and all was help me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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135K service for Camry.

135K service for Camry. Terrific auto combined with excellent maintenance. Tommy is absolute THE BEST service advisor!

135K service for Camry.

135K service for Camry. Terrific auto combined with excellent maintenance. Tommy is absolute THE BEST service advisor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Our requests we handled without delay and our vehicle was

Our requests we handled without delay and our vehicle was delivered in time. Thank you.

Our requests we handled without delay and our vehicle was

Our requests we handled without delay and our vehicle was delivered in time. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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