Reviews
Good People
Walter was my salesman and from start to finish in the sales process it was stress free. Ralph was the sales manager and worked out the price that was fair for all. Chris was the finance guy that was enjoyable to speak with as well. I would send anyone that I know to these guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
My experience today at Lugoff Toyota was beyond amazing. I arrived late in the day looking to get out of a vehicle that was too big, with a payment that was too big. By the time I left I could not believe the courtesy and the great deal they extended to me. I drove home in a brand new 2016 Corolla, a very happy customer. They have earned a loyal customer who will spread the word to my friends and family about my wonderful experience. Thank you so much Matt Baker, Wally Abraham, and Ira Thomas. You guys are amazing!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, I love my car!
This was my first time buying a car and Wally made the process easy. He didn't inundate me with too much unnecessary information or overwhelm me with too much talking like most salesman I had come across. The staff was very helpful and friendly. And best of all I got a great deal on my 4Runner!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience replacing our totaled Tundra!
Jamie Gardner helped us purchase a used Tundra to replace one that was totaled. They had a similar truck and helped us get the price where we would not have to come out of pocket with any money. The truck was cleaned up and ready when we picked it up. They even worked with us so we could take the truck home before we got the insurance check. We would recommend them to anyone and my husband loves he new "used" Tundra more than the one he had before!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
Salemen were all very nice and we got a very good deal on our car. Would definitely recommend to anybody looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience buying 2016 Highlander
I made the drive to Lugoff Toyota after I had already done my research and decided what I wanted. They offered me the best initial quote through one of the car buying apps and when I actually showed up at the dealership they honored that discount and gave me a good price on my trade in. Throughout the buying process and taking care of the paperwork, they were courteous and straightforward. I would buy a car from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5 star service!!!!!!
I was very nervous about my whole car buying experience. When I pulled up to Lugoff Toyota I was immediately welcomed my a smiling salesperson, Scott Cooper, who immediately put me at ease. He assured me that they would find me a vehicle that I would love, but also fit into my budget. Scott went above and beyond to make sure I was well taken care of throughout the entire buying process. I LOVE my new car and would gladly recommend Lugoff Toyota and Scott Cooper to any of my family and friends!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They sucked!!!
I drove about an jour to come to this specific dealership because everyone was so nice over the phone maybe I as to black when I got there or my credit score wasn't high enough and that's exactly how I was treated like a 2 and class citizen the dealers went in a room to talk about me and could not give me answers I called and emailed and even texted after my visit because I really wanted this car and I couldn't even get a call back. So I tell everybody how much they sucked and its all about the money they don't car about the customer here
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
great service and friendly staff!!!
this is the first new car we have ever purchased. we had a wonderful experience with all the staff. they were very helpful and kind.thanks for a great group of folks to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience ever.
The best group of people i have ever had the pleasure of doing business with. I went to a local dealer first (Fort Mill Ford) because of the convenience to my home. Bad idea. They treated me like a commission and not a customer. So i left without the vehicle i wanted and feeling low. Then i found another one i wanted at Lugoff Toyota on the internet. I wrote them and Cody DeBruhl got back to me very quickly and we set up a appointment for a test drive. When i arrived i was greeted by Wally Abraham. He was very polite and assisted me with looking at the vehicle and test driving it. It was exactly as they said it was. No surprises. Also Cody came over and introduced himself. Everybody was very friendly. I had no problem with getting approved. They never pressured me into anything extra. It was how customer service should be and i'm very glad i went the extra distance to go there. Thank you for making the car buying experience very happy for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car