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Meet Brennan Champagne

Brennan Champagne headshot
Finance Manager
(146 reviews)
Dealership experience 9 years

Reviews

Top notch service from start to finish!

Top notch service from start to finish! Throughout the entire new car purchase experience, it was an impressive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

left with a sour experience after buying a bew car for my

left with a sour experience after buying a bew car for my daughter. brennan champagne started going thru the forms to finish the deal then the extended warranties. oh boy he proceeded and asked him are all these 3 different warranties an extra charge and he said yes so i politely said no. then he stopped looked at me with the stunk eye & proceeded to tell me if he had not explained them properly. i said lets continue please & smiled when he asked if this was funny!! i said i didnt have to continue the sale & bluntly said i better shut up & not say another word. my daughter said lets just continue so i backed down to pay & leave. Clay the salesman came over & i told him how i was treated by Brennan & did nit belive me & said he did not belive me!! so i prceeded outside to take possession of the car & left.i will say that Clay told me this Mazda dlrship does not raise their prices by thousands & then discount them with potential buyers. i adked him if there was wiggle room & he said they only ha d a $900. gsp thats it so dint expect to want to reduce the car by thousands maybe $200. he might do..after the test drive he came in with a price so asked me for what i would accept & i asked for $1000. less went to his mgr & they accepted.funny they all play games but the car lives the car but buyer beware do your homwork & hope for the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Firstly, thank you for leaving us feedback. Real customer feedback is one of the best tools we can use to gauge how we are performing as a company. Secondly, thank you for allowing me to discuss this with you in person on the phone today and to apologize personally. I stand by my commitment to address your concerns on the staff level and strive to create a better experience for our future clients. Thank you for your business and have a Happy New Year! -Matt Lero, General Manager

Nothing but positive experiences with Hiley Mazda of

Nothing but positive experiences with Hiley Mazda of Hurst, from purchase, to service and maintenance. Would recommend anyone in the market for a vehicle to visit Hiley Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been a client since 2017, the customer service and

I have been a client since 2017, the customer service and professionalism received is always outstanding. This time I purchased Mazda 2025 CX50 and my experience with Rodrigo and his Manager Luke both very knowledgeable. I highly recommend Mazda Hiley of Hurst

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely awesome.

Absolutely awesome. Never felt pushed. Salesman Tim was incredible. Finance man. Brennan ran through the numbers efficiently, Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Philip was awesome pleasant experience extremely better

Philip was awesome pleasant experience extremely better than vandergriff, would highly recommend this dealership to anybody they were very friendly not pushy clean atmosphere just an all-around awesome experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was impressed with the professionalism and quality of

I was impressed with the professionalism and quality of cutomer service my husband and I received from Joseph at Hiley Mazda of Hurst. Everyone we spoke to provided the same fantastic level of customer service. I highly recommend Joseph and the team at Hiley. We absolutely love our purchase of the 2025 Mazda CX-70!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the best experience I've had buying a car.

This was the best experience I've had buying a car. I got top dollar trade for my car and as a surprise at signing when they offered a much lower interest rate. Overall, 5 stars Hiley Mazda! Joseph Perez was my salesman. He was straight forward and no pressure to buy. Finance team was clear and fast. GREAT JOB all the way around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. The details on the product and how the deal works. The time spending with the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional - no pressure but sealed the deal for

Very professional - no pressure but sealed the deal for me. My sales rep was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.