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Hiley Mazda of Hurst

(749 reviews)
Visit Hiley Mazda of Hurst
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (877) 470-0978 (877) 470-0978
Used (877) 472-9814 (877) 472-9814
Service (877) 475-9259 (877) 475-9259

Reviews

(749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiley Mazda of Hurst from DealerRater.

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We had a great experience at Hiley Mazda.

We had a great experience at Hiley Mazda. Phillip was able to answer any questions I had and was very knowledgeable about the vehicles on the lot and what would work with what I was looking to lease. The entire process was smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone is very professional and courteous.

Everyone is very professional and courteous. Love the fact that my vehicle is always washed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought my 4th Mazda and it continues to be a pleasure

Bought my 4th Mazda and it continues to be a pleasure working with Sales, Finance and Servicing Dept. Thank you Hiley Mazda of Hurst.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Facility looked very nice.

Facility looked very nice. Staff was awesome, best customer service I have had in a long time. The video of the vehicle was a good idea. I also liked the online review of suggested services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Facility looked very nice. Staff was awesome, best customer service I have had in a long time. The video of the vehicle was a good idea. I also liked the online review of suggested services.

This appointment for service on our 2023 Mazda CX5 was

This appointment for service on our 2023 Mazda CX5 was our first, and each person involved in setting up the appointment was kind and caring. Especially, Brianna, who made special efforts to accommodate us in a time slot that really benefited us on our trip. The service technician was thorough and took care of our needs, just as Brianna was. We appreciate all of their efforts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hiley Mazda, great customer service, were very friendly

Hiley Mazda, great customer service, were very friendly and worked with me getting my car in to do the recall on my car. They also did a service check which my car was due for one and replaced items that needed to keep my car in top performance. Loved the video they showed and explaining everything they checked on my Mazda. Will definitely continue to take my car to Hiley Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department has excellent communication and

The service department has excellent communication and they do a great job on my car every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always brought my 2001 Miata to this dealership

I have always brought my 2001 Miata to this dealership for service, they have always been truthful about what service needs to absolutely be done and what service I can put off to a later date. The repairs and service they have done on my vehicle are accomplished correctly and in a timely matter. The mechanics will always come talk to me about anything else they find and the service managers always keep me updated on the progress of repairs. I am a Aircraft mechanic as a profession and I can tell you Hiley’s service dept is top notch and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a great experience at Hiley Mazda.

Always a great experience at Hiley Mazda. Knowledgeable and helpful staff. Our 3rd car purchase from here. Will keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good reliable service.

Good reliable service. Kept us updated at all time with the status of the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.