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Hiley Mazda of Hurst

(749 reviews)
Visit Hiley Mazda of Hurst
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (877) 470-0978 (877) 470-0978
Used (877) 472-9814 (877) 472-9814
Service (877) 475-9259 (877) 475-9259

Reviews

(749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiley Mazda of Hurst from DealerRater.

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Complements and kudos to Rod and Arturo for handling the

Complements and kudos to Rod and Arturo for handling the negotiations and sales presentations, they were both very friendly and personable without being pushy, and were diligent in answering all our questions. Thanks to the whole team! If I'm ever in the market for another Mazda, I'll be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership has recently been remodeled and the

The dealership has recently been remodeled and the customer waiting area is quiet and comfortable providing coffee drinks and water. There are TVs and internet access for entertainment and work space area for those needing desk space. Hiley personnel are polite, respectful and friendly to create a relaxed environment and are quick to answer any concerns about the work being done on the customer’s car including when work is expected to be completed. I especially appreciate the complimentary car wash where they return my car to me better than when I brought it in both inside and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. No pressure which may car shopping more enjoyable. Good at listening to our wants and needs. Friendly and courteous service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was knowledgeable and extremely nice.

Everyone was knowledgeable and extremely nice. Appreciate the fact not much pressure was put on me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall great experience.

Overall great experience. Lady at the front of service has great customer service skills. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Hiley Hurst Service is professional, diligently

Hiley Hurst Service is professional, diligently successful in all they do yet down to earth good wholesomely and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hiley was great.

Hiley was great. Our sales person Rod was very helpful. The finance department was efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great communication from Arturo.

Great communication from Arturo. Finance team did a great job to earn my business. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courteous and thorough, especially when dealing with

Courteous and thorough, especially when dealing with managers in finance and service. We’ve gotten a new lease (trade in) and serviced recalls on another vehicle and both experiences have been pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2nd car we’ve purchased from Clay at Hiley.

2nd car we’ve purchased from Clay at Hiley. They have the process down. It’s easy and simple. We live on the other side of the Metroplex and it’s worth the drive to get the Mazda from this team. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.