Reviews
Write a reviewGreat experience
I was VERY impressed with Brian Dean from Freedom Honda. He was very knowledgeable about the new model, offered me a fair price for my trade-in, and was respectful of my time. I arrived at the dealership at 11:00 and drove off with my new CRV at 12:30. Perhaps what I liked best about him was he didn’t use any high pressured sales tactics on me. I couldn’t have asked for a better experience!
Great experience
I was VERY impressed with Brian Dean from Freedom Honda. He was very knowledgeable about the new model, offered me a fair price for my trade-in, and was respectful of my time. I arrived at the dealership at 11:00 and drove off with my new CRV at 12:30. Perhaps what I liked best about him was he didn’t use any high pressured sales tactics on me. I couldn’t have asked for a better experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ending 2021 Happy at Freedom
Working with the best qualified staff, I was able to purchase a 2022 Honda Pilot . All personnel were helpful in my selection, ordering the perfect color I requested and financing was a breeze. I am truly satisfied with my Honda and service I received from sales , Alywin (Duke) Singleton. I highly recommend Freedom Honda when searching for a new or used vehicle.
Ending 2021 Happy at Freedom
Working with the best qualified staff, I was able to purchase a 2022 Honda Pilot . All personnel were helpful in my selection, ordering the perfect color I requested and financing was a breeze. I am truly satisfied with my Honda and service I received from sales , Alywin (Duke) Singleton. I highly recommend Freedom Honda when searching for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From Florida to South Carolina
I was extremely happy with Donzell. He was professional and extremely polite . He worked with me to get the SUV that I wanted. He kept me updated even taking pictures. All this when I live in Florida. Teresa Radcliffe was helpful with her knowledge of the finances. A pleasure to work with both of them.
From Florida to South Carolina
I was extremely happy with Donzell. He was professional and extremely polite . He worked with me to get the SUV that I wanted. He kept me updated even taking pictures. All this when I live in Florida. Teresa Radcliffe was helpful with her knowledge of the finances. A pleasure to work with both of them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and tire rotation
Everything was expedited very quickly. Great service and friendly staff. Had amenities avue to go there for service and possibly any new future endeavors. S
Oil change and tire rotation
Everything was expedited very quickly. Great service and friendly staff. Had amenities avue to go there for service and possibly any new future endeavors. S
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Freedom Honda has truly been a blessing to me! The customer service team are "Always" pleasant, helpful, and kind. Whenever I call, they always acknowledge me and that means a lot! The mechanics have done a great job with fixing my car! They take there time with fixing my car. They also test it to make sure that they did everything they could and more before giving my car back to me! I appreciate each and everyone from Freedom Honda in Sumter, SC!
Great service!
Freedom Honda has truly been a blessing to me! The customer service team are "Always" pleasant, helpful, and kind. Whenever I call, they always acknowledge me and that means a lot! The mechanics have done a great job with fixing my car! They take there time with fixing my car. They also test it to make sure that they did everything they could and more before giving my car back to me! I appreciate each and everyone from Freedom Honda in Sumter, SC!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
I have been blessed to have been a customer with Freedom Honda when they were Goodwin Honda & Volkswagen, and I have not been disappointed thus far! The customer service employees Andrew and Bobby are a breath of fresh air! They are always very nice, helpful, and willing to help me! What I love is how they know me by name! Knowing your clients shows how they put effort in getting to know me! The service department go above and beyond to make sure your vehicle is operating effectively! They do a great job!
Great service!
I have been blessed to have been a customer with Freedom Honda when they were Goodwin Honda & Volkswagen, and I have not been disappointed thus far! The customer service employees Andrew and Bobby are a breath of fresh air! They are always very nice, helpful, and willing to help me! What I love is how they know me by name! Knowing your clients shows how they put effort in getting to know me! The service department go above and beyond to make sure your vehicle is operating effectively! They do a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent
Freedom Honda has always lived up to my expectations in terms of quality work and customer service. As a long time customer, I've had positive experiences throughout. I would like to thank Andrew for his professionalism. He will go far and beyond to ensure my car repair experience is satisfactory. Also, the mechanics are very knowledgeable of my vehicle. They have been keeping my vehicle up to standard for years.
Excellent
Freedom Honda has always lived up to my expectations in terms of quality work and customer service. As a long time customer, I've had positive experiences throughout. I would like to thank Andrew for his professionalism. He will go far and beyond to ensure my car repair experience is satisfactory. Also, the mechanics are very knowledgeable of my vehicle. They have been keeping my vehicle up to standard for years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Being a fellow customer of Freedom Honda in Sumter, has been a great experience thus far. The staff is "Always" pleasant and willing to help. Everytime I need service done, they always make me feel welcomed, and they make sure that they service my vehicle the best of their abilities. I love how they take their time to service my vehicle, and I love also how they give me a printout of the services that is needed on my vehicle. I appreciate the service staff and the customer service agents for their continuous help.
Great service!
Being a fellow customer of Freedom Honda in Sumter, has been a great experience thus far. The staff is "Always" pleasant and willing to help. Everytime I need service done, they always make me feel welcomed, and they make sure that they service my vehicle the best of their abilities. I love how they take their time to service my vehicle, and I love also how they give me a printout of the services that is needed on my vehicle. I appreciate the service staff and the customer service agents for their continuous help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Restaurant/Bar Manager
Even though I had not purchased my new Pilot from Freedom, they honored the new car warranty from Honda and replaced my defective fog lamp at no charge.
Restaurant/Bar Manager
Even though I had not purchased my new Pilot from Freedom, they honored the new car warranty from Honda and replaced my defective fog lamp at no charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jduggan
Very good customer service and very fast on there vehicle service turn around. I left my civic at 7:30am for a recall issue and I reviewed a phone call before 9:00am advising me my car was ready!!
Jduggan
Very good customer service and very fast on there vehicle service turn around. I left my civic at 7:30am for a recall issue and I reviewed a phone call before 9:00am advising me my car was ready!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase