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JTs Chrysler Dodge Jeep RAM of Columbia

(899 reviews)
Visit JTs Chrysler Dodge Jeep RAM of Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (803) 828-6896 (803) 828-6896
Used (803) 828-6951 (803) 828-6951
Service (803) 667-4166 (803) 667-4166

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Chrysler Dodge Jeep RAM of Columbia from DealerRater.

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Tommy was great

Tommy Mason is an awesome sells person and will work hard to get you the deal you want. Go see him if you are looking for a dodge or ram pickup truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!!!

i'm very satisfied with their service. Awesome experience. My salesman Grant was very professional and courteous. This is a stellar dealership that did everything possible to get is in a car. He fought to get us the best deal possible. Friendly and helpful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great salesperson that's walking me through a servic.

Work with Billy Swanson he is very attentive and considerate of your needs and time. Tell him Latoya sent you too alriiggght THANKS FOR EVERYTHING.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

I had a great experience purchasing a new car with JT's Dodgeland today. The staff was very friendly. Henry went above and beyond to make sure all of our questions were answered. I highly recommend them and would definitely go back there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

Went to Dodgeland of Columbia and met with Eric Lawrence who put me in the Vehicle I desired!!! Great job from an amazing Professional, thanks.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2nd time Byer

When you visit Dodgeland of Columbia, make sure you see Martin Ares. You'll receive the best sales and customer service from him. Oh yes; This was my 2nd time bying from them. All in all; this was my 3rd purchase. Last visit I purchased 2 cars. One Journey and One Fiat 5oo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loving my new car

Grant Woodruff was an awesome sales rep he did everything he could to find me the perfect car in my price range. Within 2 hours I was riding off in my new car 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer first experience

I had been at other dealerships and non of them worked with me in making a deal as well as dodgeland. I want to specifically mention Zack. He listens to my needs and matched them with my lifestyle to find the perfect vehicle for me . He didn't waste time or pressure me by showing cars out of my price range. He took a stressful process and made it enjoyable and comfortable for my wife and I. I will definitely recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

CHUCK's TERRIBLE CUSTOMER SERVICE

Chuck the finance manager's attitude & demeanor are not a good representation of the other departments. He is not seeing the sale through on his part....and he's just NOT A PEOPLES PERSON. It's sad, really sad. I asked a question about money. He said it was an accounting question, to call back Monday & ask. You're a finance manager dude. Get someone on the phone. It's been 3 weeks. See your sale through. Post sale customer experience is just as important Chuck. Do your homework. It's a new day!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

CHUCK, GET TO TOGETHER!

I worked with Henry the salesman. He was well informed and our experience with him was fine. But Chuck the finance manager's "in a hurry" "they ain't here, so call me back" (after it's been 3 weeks of waiting) attitude has spoiled my experience with Dodgeland. He's made the sale & their customer service hit ROCK BOTTOM. He's a finance manager & yet he's incapable of getting me an answer from accounting. It's been 3 weeks dude! No concern....just easily shoves me off until next week. Get it together CHUCK! You are still offering a service. Do better. Be friendly. Do all you can for your customers not the bare minimum as you have done for me. And remember, the customer' experience does not stop at the sale!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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