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JTs Chrysler Dodge Jeep RAM of Columbia

(899 reviews)
Visit JTs Chrysler Dodge Jeep RAM of Columbia
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (803) 828-6896 (803) 828-6896
Used (803) 828-6951 (803) 828-6951
Service (803) 667-4166 (803) 667-4166

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Chrysler Dodge Jeep RAM of Columbia from DealerRater.

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Extremely poor service after the sale.

The service dept. here is terrible. I have had nothing but problems trying to get recall and service work done. I will never, ever buy from this dealer again. Looks like it's time to trade.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hello-- I want to apologize for any inconveniences we may have caused. I do want to look into your situation because you should have received much better customer service from us during your recall visit. Again, I am very sorry for the troubles and hope to speak with you soon about this issue. Please give me a call at your earliest convenience at (803) 799-1900, and ask for Lee Stills (General Manager). Thank you.

No pressure environment

My experience at the dealership goes all to Bill Bishop. He welcomed me at the door simply asking me what brought me in today. At no point did he press me or push me for anything. I really appreciate Bill and the relaxed atmosphere he presented me with. My recommendation to anyone would be this dealership simply because they listen to you to deliver exactly what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service

Very knowledgeable, professional, service always well explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Everything went great. The waiting period for an oil change is excellent. The area was very clean and well organized. The Advisor, Dalton Shiflett did a good job as well. He explained everything to me after the oil change was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

I have went to dodgeland more than 3 times & every visit was great i never had any problems the customer service is great also .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Arrived a few early, Was promptly greeted, Service only took a little over an hour. Nice facilities, All of the work was explained. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everything you need while you wait.

Had to have car serviced for a recall notice and oil change. The car drove better!!! The Dodge Journey was serviced In good time; The overall experience was better than five stars!!!! How about a 10!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The Best Dealership in Columbia S.C.

From the time the car was purchased,the salesman was Codi Wilson; to the service provided by Rich Koellner; The entire team deserves 5 stars. Very professional and respectful team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New truck with accessories added

Everyone was very patient explaining everything about the truck . They all worked great adding all the wonderful accessories.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks for the great service!

Shawn is great to work with. He is so patient and really tries to help. I hope I get him every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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