Vandergriff Toyota

We are thrilled to hear about your positive experience with your new 4Runner purchase! It sounds like you had a wonderful opportunity to thoroughly evaluate both hybrid and non-hybrid options during your visit. We're delighted that your sales representative provided such pleasant and respectful service, allowing you to make an informed decision without any pressure. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. We hope you absolutely love your new 4Runner and enjoy many adventures ahead!

We regret to learn about the confusion regarding your Toyota Care plan coverage and the maintenance experience you encountered. The situation you've described falls short of the transparent service that we strive to provide. Please contact Mike Book at mbook@vtaig.com so we can review your service history and address your concerns.

We are thrilled to hear about your positive experience with our team! Your kind words about our friendly service mean so much to us. We're delighted that we could help you find the perfect Tundra and work with you on the pricing to make it happen. Thank you for choosing Vandergriff Toyota for your vehicle purchase, and we hope you're enjoying your new truck!

We are sorry to hear that you feel this way about your recent oil change experience. We understand your frustration. Your feedback about our team coordination is valuable to us, and we take these concerns seriously. We would appreciate the opportunity to discuss this experience further and work toward a resolution. Please contact Mike Book at mbook@vtaig.com so we can address your concerns directly.

We deeply appreciate your patience throughout the process and are pleased to hear that you found a vehicle that works well for your budget. Your kind words about Bianca's professionalism and dedication truly mean a lot to us. It sounds like she went above and beyond to ensure you had transportation to visit us and took the time to understand your needs. We share your belief that building genuine relationships with our customers is what matters most. Thank you for recognizing the care and character that Bianca brought to your experience.

We are concerned to hear about your experience and understand your frustration. We recognize that timely follow-up and transparent pricing are essential to providing the service our customers deserve. Your feedback is valuable to us and we are sorry to hear that you feel this way. We strive to provide straightforward service and competitive pricing, and it's clear we fell short of your expectations. Please reach out to our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com so we can discuss your experience further and work to improve our processes.

We are honored to hear about your positive experience with our supportive team during your vehicle purchase. It's wonderful to know that you left feeling satisfied and that we provided you with clear information about your payment terms and protection options. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback about the helpful service you received.

Thank you for bringing this to our attention and we understand your frustration. It's disappointing to hear that you felt this way. We recognize how important it is to provide clear, direct support and to have knowledgeable staff accessible throughout the day. Your feedback highlights areas where we can improve our customer service approach. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com so we can address your concerns directly.

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!