Reviews
This is an excellent dealership to purchase your next
This is an excellent dealership to purchase your next Toyota from! They made my shopping experience great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your review. We are happy to hear that you received excellent service from our team. Thank you for your kind words and we hope to work with you again.
Arturo Vallez was a delightful person to work with.
Arturo Vallez was a delightful person to work with. He found the exact car I was looking for. He answered all the questions I could think of at the time. I enjoyed my experience at Vandergriff Toyota. Tommy Ho was so patient with my financial goofs. He was absolutely the best to work with 5 stars for both!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Was quoted a price for $54,500 on a 2023 Tundra Limited.
Was quoted a price for $54,500 on a 2023 Tundra Limited. Drove 2 1/2 hours to this dealership to find out they marked the tuck up to over $64,000 dollars. Biggest waste of time. Price gougers!!. I would not recommend doing business with these ppl...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us. We apologize for any confusion regarding the pricing of the 2023 Tundra Limited. We strive to provide transparent and accurate information, and we're sorry for any inconvenience caused. Your concerns have been noted, and we appreciate your input as we continuously improve our processes.
Bianca had a verry good service.
Bianca had a verry good service. Really helpful and respectul person and im very happy with her service. Totaly recommend looking for her to help you out with your purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Evis, Thank you for your review. We are thrilled to hear that Bianca provided you with great service. We appreciate your kind words. We hope to see you again for your next service appointment.
Bianca Vigue was very helpful in finding the car exterior
Bianca Vigue was very helpful in finding the car exterior and interior color that I wanted for my new Camry . I have almost give up on my purchase when the Camry SE with the interior and exterior color that i wanted was not available but she finally found an XSE trim with the color I wanted at the same price with the SE trim albeit without a sunroof which I don't mind .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your review. We are thrilled to hear Bianca provided you with excellent service. We are happy to see you found your purchase. Thank you for your patronage.
Arturo Vallez was very responsive, insisted I test drive
Arturo Vallez was very responsive, insisted I test drive the car before buying and step by step made it happen quickly. He then made sure I was aware of all of the features, even though I already knew I wanted the car. Him taking me through the features made me more comfortable with the tundra and there are features I wouldn’t have known about. Nice work Arturo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cynthia, Thank you for your review. We are happy to hear that Arturo provided you with excellent service. We hope you enjoy your purchase and return to us for all things auto.
Very pushy and deceptive dealership.
Very pushy and deceptive dealership. Go to some other Toyota dealer for your new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Griz, we're sorry to hear about your experience. We strive to provide honest and transparent service. If there's anything specific we can do to address your concerns, please contact our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com. Thank you for bringing this to our attention.
I cannot say enough good things about Bianca Vigue.
I cannot say enough good things about Bianca Vigue. We were looking for something very specific and she brought up a car that checked all the boxes. Bianca Vigue spent a lot of time with us explaining the dashboard, she got us hooked up to the Toyota app, and set some controls so we could use the navigator easily. She had unfailing patience with two gadget-challenged seniors, who bought a very basic car, even after the sale had been concluded. Brava, Bianca Vigue!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, Thank you for your review. We are glad to hear that Bianca provided you with excellent service. We appreciate your kind words and patronage.
Wonderful Service
I just bought a beautiful new Toyota Rav 4 Hybrid. Arturo Vallez was the one who worked with me to make sure I got not only the best car, but also the best deal. He explained everything about the car as we were driving it, and worked to find the best car that fit my needs and my desires. Arturo knew the car inside and out, and was able to help me understand everything I needed to know. In just a couple hours we had the perfect car at a wonderful price. I would highly recommend Arturo Vallez to anyone looking to buy a new Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
This dealership refused to sell me a vehicle at the
This dealership refused to sell me a vehicle at the advertised online price. They wanted $500 in addition. When I didn’t purchase that day because I wanted to see the Texas Rangers win their first World Series, they added $2500 over the price the following day. The truck was still listed online for the same price, but they would only sell it for $2500 over that price. These guys are a bunch of tools. Stay far away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that you were dissatisfied with the pricing. We strive to offer competitive and fair pricing for our products and services. However, we understand that each customer's needs and budget are unique, and we always aim to find the best possible solution. To address your concerns and assist you further, we would like to learn more about your specific situation. Please reach out to us directly, and we'll be happy to discuss your pricing concerns in detail. Your feedback is invaluable to us as it helps us improve and better serve our customers. Thank you for sharing your feedback, and we hope to have the opportunity to make things right and earn back your trust. We value your business and are committed to providing you with a positive experience in the future.
I’ve read many reviews about Vandergrift Toyota that are too similar to my experience to think this is a one off mixup, miscommunication or mistake. It appears that your dealership actively practices deception in order to profit off the backs of hard working, honest, RESPECTABLE people. Basically everything you are NOT.