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Michaels Motorcars, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (183 reviews)
Visit Michaels Motorcars, Inc.
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:30am–6:00pm
Sunday Closed
(877) 661-6288 (877) 661-6288

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pleasant Experience

I highly recommend Michael's Motorcars in Neptune City, NJ. The salesperson I dealt with, Alex Fernandez, couldn't have been nicer. As a single woman, I was a bit apprehensive about shopping for a used car, and I had already had a bad experience at a new car dealer. So I wasn't sure what to expect. I looked at a couple of vehicles and then Michael remembered that a 1999 Infiniti G20 was arriving in a couple of days. It was a match, and within a few days, I drove it off the lot, with a 3-month, 4500-mile Powertrain warranty. Unfortunately, the next morning on the way to work, I had a blowout. When I finally got to work, I contacted Alex at Michael's. He spoke with Michael, and they agreed to give me 2 new tires at no cost even though tires were not covered by the warranty. I was very impressed by this offer. I highly recommend Michael's Motorcars in Neptune City, NJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Michael's can be trusted

I flew from Tennessee to buy a car from Michael's. Alex picked me up at Newark and drove me to the lot. They were courteous, accurate and complete. Their lot was crammed with cars of different models and makes. I have no problem in recommending Michael's Motorcars, Inc. to anyone who is interested in a good, clean used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks agaIn, it was nice that you came from so far away, and again it was a pleasure to meet you, i hope you love the Jag!!!!!

AudiA4

Everyone at Michael's was super amazing and helpful. They helped me finance my Audi convertible by getting the best rate they possibly could from the bank. If it wasn't for them, I would have to walk on the parkway to work! Thank you so much! Charissa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best buying experience of my life!

I recently was looking to purchase a used car; had previous bad experiences with used car dealers. I met with Michael and he was wonderful, attentive to my needs. He spent a lot of time helping me make a decision that worked for me in every way. Everybody was so nice and helpful and I am so happy with my decision; I would recommend Michaels Motor Cars to anyone in the market for a good car with a caring dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If looking for a used car this place is fabulous

I was referred to Michaels Motorcars in Neptune city from a friend What a great place. I was shooing for a car and was not sure exactly what to buy. I wante something in the Mercedes or BMW line. What a great selection. They had many differ models to choose from and in my price range. Michael and his brother Alex and there cousin Chris were great. They made the whole experience of purchasing a used car easy and comfortable. Also i felt at ease knowing they had there own service center on premises If your looking for a used vehicle, I would proudly recommend Michaels Motorcars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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used car purchase

I recently purchased a car from these guys. They were very helpful on the phone and even better in person. Very upfront and honest about the product. A smooth and pleasurable buying experience. I wouold definitely recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great selection and great customer service!!!!!

I went down to Michaels Motorcars in neptune city, I was recomended by A local bartender i know, Iwas looking for a car for my daughter,Michael and his brother Alex were great , they really took there time getting to know me and found the right car that would be A perfect fit for my daughter!!!! Great guys and they also have A wonderful service dept also.....I would highly recommend them to anyone I know!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place is a diamond in the rough

After being fed up with all the big car dealerships that treat you as a number and not as a person. I reviewed the local BBB and found Michaels Motor Cars. The sales team was which by the way is Mike and his two cousins. Talk about family owned and operated. Two thumbs up on that note. So anyway I purchased a Range Rover Sport and a toyota for everyday commuting use. The process was simple and the prices where really good. The Toyota needed a few things (battery, fluid changes, basic tune-up stuff) Mike was great. As promised he had both cars ready to go as promised. I would recommend this place to anyone that wants a good deal and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Top Notch

I have been a customer of Michaels Motor Cars for years and can say without a doubt that Mike runs a great dealership that is the best I have been to in the tri state area. Please keep in mind that I have purchased many cars over the years from many other dealers until I met Mike! I can't thank Mike and his staff enough for the great personal service during my last truck purchase in October 2011. If you want a real family owned and operated place, Go to Michaels Motor cars..You will be very please.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

I did not wind up getting the car I looked at, but had a very good experience with them. They were very accommodating, spent time with me, answered all questions, even got the car to inspection place after my visit as I live far away. Good to deal with and I would deal with them again. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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