Spartanburg Chrysler Dodge Jeep RAM

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Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 2:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

3.1
103 lifetime reviews.
  • Great place !

    We had a nice experience purchasing a used 2014 Ford Fusion After Looking online i found my car great people there Manley Mercer was very helpful...


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    We had a nice experience purchasing a used 2014 Ford Fusion After Looking online i found my car great people there Manley Mercer was very helpful we decided to take a look at the car. He wasn't a "high" pressure salesman making you feel like you had to buy something .He got us in the car we had been wanting.Bless his heart though we had a prob with the battery he drove all the way to Laurens to get my car and take it back to the dealership to be checked out and brought it back to me safe and sound and prob fixed very nice young man. customer satisfaction is he's number one goal and he delivers that and more I would recommend Mr.Manley Mercer to anyone ! So go check em out !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • EXTREMELY UNPROFESSIONAL - NEARLY 4 WEEK REPAIR

    Took in my vehicle for service after an accident. It needed a few repairs and minor body work. Multiple issues such as a part not being available...

    Dealer Response

    Terri, we're concerned to hear that your experience wasn't on par with our standards. We always want to provide prompt service and clear communic...


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    Took in my vehicle for service after an accident. It needed a few repairs and minor body work. Multiple issues such as a part not being available is understandable BUT it took OVER THREE WEEKS to complete the repairs. I am a retired Chrysler employee and the vehicle is an executive lease. The primary reason it took so long was because the dealership was unable to comprehend and/or unwilling to call Chrysler, despite my repeated phone calls. I understand they never dealt with an executive lease before but Chrysler lease has rules and they pay directly. The dealer never contacted Chrysler to find how to submit the bill. They essentially wanted me to pay which I could not since this is not how Chrysler handles executive leases. Each day cost me money as I had to rent a rent a vehicle. I made numerous calls to the service manager (which were not returned) and eventually spoke to the dealership manager on 3/27/17 who said he would call me back in 15 minutes which of course, he never did. Chrysler had to contact them in order to resolve the issue. I called him on 3/28/17 since the matter still was not resolved. He stated “you are not my customer”. Really? This may be an executive lease but when service is needed, I must take it to a dealer who is reimbursed and PAID by Chrysler. Additionally, my family and friends certainly are customers but they will NOT be doing business with this dealer. I stated as much and he hung up on me and proceeded to tell me that I should no longer contact them per Chrysler Company Lease Department. I spoke to the Chrysler Leasing and was told that was a flat out lie on the part of the dealership. In my nearly 45 years of owning vehicles and having them serviced, I have never found a more inefficient, unprofessional or rude dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Terri, we're concerned to hear that your experience wasn't on par with our standards. We always want to provide prompt service and clear communication to our customers. We would appreciate a chance to make things right; your satisfaction is important to us. Please contact me at your convenience so I can work on fixing anything that went wrong. -Best, Brad Owens, Sales Manager, 864-580-2400


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  • Good Place to do Car Shopping

    The people where very helpful land offered a good deal on the car with an excellent trade in allowance.

    Dealer Response

    Thank you for your kind review! We're happy to hear that you enjoyed your experience with us. We hope to see you again, we appreciate your busin...


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    The people where very helpful land offered a good deal on the car with an excellent trade in allowance.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review! We're happy to hear that you enjoyed your experience with us. We hope to see you again, we appreciate your business!


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2014

Spartanburg Chrysler Dodge Jeep in greater Spartanburg is proud to serve Greenville, Greer, Gaffney, Gastonia, Union, Boiling Springs, Hendersonville with quality Dodge Jeep RAM and Chrysler vehicles. With the latest models like the new Ram 1500, Challenger, Avenger, Charger, Caravan, Dart, 200, 300, Cherokee, Renegade, Patriot, Wrangler, Patriot, Town & Country and 200, we carry vehicle to fit everyone's need. Come over and visit us at 1035 Church Street and test drive a new Dodge, Chrysler, Jeep, Ram or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.