Reviews
Very nice and smooth.
Very nice and smooth. Trey our salesman was professional and courteous. Great experience! We definitely will be shopping there again.
Very nice and smooth.
Very nice and smooth. Trey our salesman was professional and courteous. Great experience! We definitely will be shopping there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe treated us like family from start to finish.
Joe treated us like family from start to finish. Kia worked around my family dynamics (we have a baby and a toddler) with a smile on their face. They went above and beyond to help us keep our kids happy during the paperwork experience since that takes time. I would 100% recommend working with Joe in sales and the owner at this facility. (They were open to talking/negotiating a bit)
Joe treated us like family from start to finish.
Joe treated us like family from start to finish. Kia worked around my family dynamics (we have a baby and a toddler) with a smile on their face. They went above and beyond to help us keep our kids happy during the paperwork experience since that takes time. I would 100% recommend working with Joe in sales and the owner at this facility. (They were open to talking/negotiating a bit)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Over the last 2 years I’ve had 2 interactions with Kia of
Over the last 2 years I’ve had 2 interactions with Kia of Des Moines and both were less than impressive. The multiple salespeople that I had communication with were rude and seemed inconvenienced by questions. If you are interested in a Kia, you are better off driving to another dealership.
Over the last 2 years I’ve had 2 interactions with Kia of
Over the last 2 years I’ve had 2 interactions with Kia of Des Moines and both were less than impressive. The multiple salespeople that I had communication with were rude and seemed inconvenienced by questions. If you are interested in a Kia, you are better off driving to another dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Amazing experience, Kia continues to exceed expectations
Amazing experience, Kia continues to exceed expectations and service customers with the top quality. Definitely worth recommending!
Amazing experience, Kia continues to exceed expectations
Amazing experience, Kia continues to exceed expectations and service customers with the top quality. Definitely worth recommending!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing car buying experience.
Amazing car buying experience. This is the third car that I've bought from Kia of Des Moines and all three sold of me by a gentleman of the name of Matt Ayala. His customer service is beyond measure.
Amazing car buying experience.
Amazing car buying experience. This is the third car that I've bought from Kia of Des Moines and all three sold of me by a gentleman of the name of Matt Ayala. His customer service is beyond measure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I longed for a black on black newer model and recently
I longed for a black on black newer model and recently got my wish. Sales associate, Bob answered all of my questions, addressed all of my concerns, and even delivered my car to me on his own time so that I wouldn’t have to leave my mom alone. Needless to say, I named my car B.o.b for its black exterior and interior color and style and for the awesome service I received from Bob. Thanks Kia of Dsm and thanks Bob! Hugs and hearts to you!
I longed for a black on black newer model and recently
I longed for a black on black newer model and recently got my wish. Sales associate, Bob answered all of my questions, addressed all of my concerns, and even delivered my car to me on his own time so that I wouldn’t have to leave my mom alone. Needless to say, I named my car B.o.b for its black exterior and interior color and style and for the awesome service I received from Bob. Thanks Kia of Dsm and thanks Bob! Hugs and hearts to you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everything was great, friendly staff and work/service was
Everything was great, friendly staff and work/service was performed as needed in a timely fashion. Thank you.
Everything was great, friendly staff and work/service was
Everything was great, friendly staff and work/service was performed as needed in a timely fashion. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome customer service.
Awesome customer service. Easy to get into and they keep you informed as they work on your vehicle,
Awesome customer service.
Awesome customer service. Easy to get into and they keep you informed as they work on your vehicle,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Superb dealership!
I have nothing but great things to say about this dealership! Very friendly, very honest, and very very easy to work with. Highly recommend! I would definitely do business there again!
Superb dealership!
I have nothing but great things to say about this dealership! Very friendly, very honest, and very very easy to work with. Highly recommend! I would definitely do business there again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest Dealer
Outstanding sales team and service dept. I have purchased 2 KIA and whenever I have a friend that needs a new or used car / this is my first call. Honest which I love
Honest Dealer
Outstanding sales team and service dept. I have purchased 2 KIA and whenever I have a friend that needs a new or used car / this is my first call. Honest which I love
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase