KIA of Des Moines

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
366 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 18, 2021

    I was impressed with Justin and the rest of the team at Kia of DM who helped me with my 2021 Seltos lease. I really felt they did everything they could... to make sure I was getting the right vehicle for me by asking the right questions. Justin also made sure I was introduced to the service team and educated on my new vehicle. If you are interested in a Kia I recommend you speak to Justin at Kia of Des Moines.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2021

    Simple and no pressure. All questions were addressed and programming the Bluetooth was easy. I would begin my next search for a car right here

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 31, 2019

    Everyone is very friendly and not fake friendly to just make a sale. Super easy to work with. The prices are completely fair. I would recommend them to... anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2020

    Brought in Kia Sorento for a Scheduled appointment to handle a number of recalls. My service advisor was friendly and informative. I appreciate the video... inspection they provide via text message. During the Inspection, they found that the right front axel was leaking grease and replaced it. Informed me that this is part of the powertrain, therefore it was covered under warranty. Overall a positive experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 21, 2020

    I went in to lease my first vehicle and Bill Stone helped me through the process and made it very enjoyable. Will come back to give them my business again

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 8, 2020

    This is my second purchase at this dealership. The whole process was pleasant and stress free each time. Staff is very pleasant and helpful. They are... knowledgeable about the products.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2020

    My husband went in to change my oil in my 2018 Sorento and we ended up with a 2021 Telluride! This is my 4th Kia I've purchased from Kia of Des Moines.... Jeff Davis did a wonderful job as my sales consultant. He made the purchase experience very easy and made sure my new Telluride was just the right vehicle for me. Thank you Kia of Des Moines and especially Jeff Davis!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2020

    I originally communicated with Kia through online chat on their website regarding brake replacement. They called me within a couple hours with a quote... and helped me schedule an appointment. When I arrived, I was immediately greeted by an employee who informed me a service provider would be with me soon. I didn’t wait more than 2 minutes before I was checked in and heading to the lounge. After viewing their very informative mechanic video, I added some service options, like replacing my engine filter. Then, the shuttle took me home to wait. Very smooth ride, very comfortable. Best service I have gotten anywhere!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2020

    Great trust worthy service and very polite!!! No issues with making appointments and ease of driving up and getting help right away!! Easy to get location.... Clean and comfortable waiting area!!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2020

    The person who checked me in was fast, courteous and knowledgable. The service dept was quick to look at my car and even ran it through the car wash!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews