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KIA of Des Moines

(462 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing

Buying a vehicle was very straight forward and painless and Soo easy! All the staff that I encountered were very professional and helpful! Thanks J. Davis for all that you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kia of Des Moines is the best!

Best dealership in Des Moines for sales and service. I was there for service 12/9/21 and as usual the service was A+. I don’t know why anyone would go anywhere else! Excellent vehicles and excellent service department. The service advisor was top notch as well as the technician. Please give them a thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

They listen carefully to my concerns and and did only the necessary repairs. The good thing was they told me I actually didn't need an air conditioning service so they saved me some money. I always appreciate that type of honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Good Experience

Awesome experience at Kia. Fair and knowledgeable people and great communication from Mike. Excited for our new vehicle and would recommend to others. Will shop here in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience buying a car. So quick and easy.

Fast, excellent service. Friendly people. I would recommend this place to anyone. And I will go back and shop there again. They made it so easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Happy Girl

Went to see about getting a new car, on a Friday night. I was in kind of a desperate situation as I had just found out my 2019 Kia Optima ( which I loved) was being totaled do you hail damage. Mike was the salesman. There were no cars 😞 I searched in vain the weekend for the car I wanted 2022 Kia K5, wasn’t sure of the color I wanted, but I KNEW I didn’t want white or blue, which was ALL I was finding even hundreds of miles away. Within a week (Wednesday night) I was driving away in the car I wanted, 2022 RED ( the prettiest red I have ever seen) Kia K5 GT Line!! Don’t know if it was fate or the fact Mike kept me in the loop about what came in ! Thanks Mike !! Also I didn’t even have my insurance check yet to make the down payment on the car, they let me drive away in it anyway “ just bring us the money when you get it” !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service

Randy was great with his communication. He wasn’t trying to force me to get a more mad expensive vehicle and was giving me his honest opinions on them with the facts that helped me decide on the vehicle that was best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I love my 2022 Kia Sportage Nightfall!!

Justin Chandler was a very patient, helpful, and informative salesperson. Never pressured me, but instead worked hard to find me exactly what I wanted. Emily took the time to explain all my new Kia's bells and whistles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience was great it took almost an hour

Great people to know and they were very friendly and helpful…mr. Guss is the man of the job was very clear about everything same with everybody

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Telluride

The staff at Kia of Des Moines is friendly and efficient. This is especially true for Gus who was very helpful and knowledgeable in assisting me in acquiring my Telluride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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