Hendrick Lexus Charleston

Reviews

4.6 out of 5 4.6
211 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 7, 2018

    Trouble shot electrical problems and found problem quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    December 6, 2018

    Fantastic service experience. Very customer oriented.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Mike for taking the time to leave us a review! We love seeing 5 star experiences!

  • September 12, 2015

    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were informed... in every step trading and buying our new car. We couldn't be more pleased and certainly will recommend him every opportunity we know when someone is looking for a car. Of course Lexus is the best !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 4, 2018

    From the moment we arrived, the experience was shaped by a focus on finding a car that suited us best with no pressure. Everyone was very helpful and... friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Margaret Malanuk, thank you so much for your high rating! Thank you, and have a fantastic day!

  • 5.0 out of 5
    December 1, 2018

    I was dreading new car shopping. Our sales rep,, Michael Graber, was informative and low key. He helped to make it a pleasant experience. Mark, the... car technician, was very thorough in explaining all the features that our new car had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ellen Nesbitt, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! We look forward... to your next visit! Take care!

  • 5.0 out of 5
    November 30, 2018

    I am 81 years old. I have owned many cars and have had innumerable appointments with dealers. Hendrick Lexus is by far the best dealership that I have... known.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    WE LOVE THIS!!! Thank you so much! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    February 1, 2018

    Great buying experience, served by a true professional, courteous and "customer first" sales person. My sales person Sally Thackston is the kind of professional... we need more off in the car business!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Silio Garcia, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! If you ever need... anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 2.0 out of 5
    February 6, 2017

    Darl Fort is terrible . Does not return calls or emails.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    November 23, 2016

    This dealer is awful. They are more like a Yugo dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 26, 2016

    Awesome dealership !!!! I drove 3 hours to purchase my dream car. The staff was very professional and had everything in placed for me to sign. I am ex-military... so attention to detail is very important to me. Everything was dust free and spotless. If your business establishment is clean and professional looking then I know that your customer service and cars are top notch. A+++ for the Lexus brand and A++++ on the professionalism Lexus Charleston provide their customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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