Reviews
Great dealership to work with.
Great dealership to work with. Just purchased my third Lexus from Hendrick’s Lexus of Charleston. It was a pleasure to work with Linda Barry. She makes the entire process easy and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amy, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jared Young and the services department at Hendrick are
Jared Young and the services department at Hendrick are fantastic. I have trusted them for many years now to maintain my vehicles. I highly recommend them to anyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.
Chase Fraser was my service contact All went so smooth
Chase Fraser was my service contact All went so smooth Had loner car ready no waiting. Yes I was most pleased
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recommend
Grandcallie, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service
Thank you for fixing my tire and getting me in and out quickly! Great Customer Service and easy to work with. Thank you Hendrick Lexus Chalreston.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cyoung, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
service Today
Jared Young is a true professional service consultant! Dealership owners should NOT be adding 'amenity fees' - this is 'price gouging' and is a disgrace to an otherwise good experience. Shame on Them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Service
I walked in with no appointment and was treated like I had one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James Coaxum, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you Andrew Jur for the excellent service we have
Thank you Andrew Jur for the excellent service we have come to expect from Hendrix Lexus. Love my GX and appreciate the care you and your staff give it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bretthensley35, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
New Car
Wonderful staff, very efficient, helpful throughout the purchasing process. Highly recommend Sumter De Brux.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mdr, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!
From the time I got my car and to now, the service has
From the time I got my car and to now, the service has been great. Andrew Jur in the service department is outstanding with his kindness/ friendly and honest . He make to smile;) glad to have him as my service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandrahorry, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.
Made buying the new car easier than some dealerships back
Made buying the new car easier than some dealerships back when I bought it . Staff is great in sales and service. I was in service Saturday July 2nd for the cars first oil change. All went normal and car was washed when I got it back. All very well done. Jared Young was the service writer. Very nice. Above average. Good place to buy a Lexus. Great place for service. I am very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobf, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!