Reviews
Great Sales Experience
Over a several day period of shopping, Matthew Laurence met our many requests without pressuring us in any way. In my 50 years of buying cars, this is a first. We left the dealership with a 2016 Corolla, and for the first time in my 70+ years felt that we got the best deal we could have gotten.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Matthew was able to meet your needs. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Steven Rhoads - GM I 843-556-9110
Great Experience
I bought my dream car from Toyota and Brent was extremely helpful and made sure I had everything I needed! I am absolutely in love with my car! Thanks Fred Anderson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review. We are very happy to hear that Brent could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Steven Rhoads - GM I 843-556-9110
Great service
My visit was quick and efficient. When i spoke to them on the phone i explained i didnt want to spend all day at the dealership. I was in and out in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Fred Anderson Toyota of Charleston! If there is anything else we can do for you just give us a call! Steven Rhoads - GM, 843-556-9110
Knows what they are talking about!
Greeted as soon as we pulled in. Spencer helped me find a car in my price range and told us about leasing a newer car. Great options to chose from!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Halona, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Steven Rhoads - GM, 843-556-9110
4Runner
After spendings weeks trying to find the car we desired we went to Fred Anderson Toyota and Brent found us the exact 4Runner we wanted. Great job! Thanks for your help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review, Chris! I'm very happy to hear that Brent was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Steven Rhoads - GM I 843-556-9110
Good people
Takes very care of you. Exceeds expectations. Was very happy about explanation of everything. Offers everything possible that can benefit you and your car. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this great review and star rating! I am pleased to hear that the team was able to exceed your expectations and earn your business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Fred Anderson Toyota of Charleston is all about. Check us out on Facebook for access to our exclusive monthly specials! Regards, Steven Rhoads - GM I 843-556-9110
Very Helpful and considerate of what you want and can afford
I came to the dealership as a first time buyer. I had a small budget and Brent helped me get in the car I wanted without breaking my budget. I would definitely reccommend him and will be back for my next car. The finance department was excellent as well. Even with my "wishy, washy" attitude they were very patient!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Brent and our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Regards, Steven Rhoads - GM I 843-556-9110
Good service reasonably priced
Well prepared when I arrived. Reasonably priced. Clean facilities. Ran out of words to say but have to get to twenty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Steven Rhoads - GM I 843-556-9110
No pressure
I'm a FORD girl at heart. My family has owned a Ford dealership of over 50 years. This is my 1st Toyota and I love it! Within 8 hours of looking online the Internet team called me to set up the appointment. With a sick child and last minute events Carleen was very patient. I called 10 minutes before I showed up and Amy had the truck waiting for me up front. WOW! Unfortunately the truck was too little for my family and heartbroken we were going to leave. Mark looked at what the other Dealerships had but nothing was getting my attention. My husband suggested the rav4. They had a beautiful blue and I drove it home that night. It was not exactly what I wanted so when we went back the next day mark patiently waited for me to decide on my rav4 se. It was a great experience for someone who has not purchased a new vehicle in 16 years. Alesha was so fast getting the paperwork together and explaining everything. I have since had questions and Mark has always been eager to continue helping me even after my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Steven Rhoads - GM I 843-556-9110
As always....excellent!
This is my 6th maybe 7th purchase from Fred Anderson. I'm very pleased as always. Service department is top notch as well. I will definitely continue my purchases here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You have been doing business with our staff and Fred Anderson Toyota of Charleston for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care. Steven Rhoads - GM I 843-556-9110