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The people at Stokes Mazda are very welcoming they make you feel right at home, from the sales team, service department all the way up to management. And... Chuck Meyer was my wife and I sales person he made us feel comfortable with the vehicle that we were interested in purchasing by showing us around it and all the safety
I was very pleased with Chuck Meyer and my purchase of my 2017 Miata. There was no pressure and I felt comfortable as he explained the operation of the... car and warranties. I am a Mazda consumer for good.
From start to finish, it took less than 2 hours last evening to: 1) Find a car 2) Test drive 3) talk about the price 4) set up the payment plan 5) drive... away This was the EASIEST and most professional car buying experience I've had in my 67 years!! (Including my 1999 cash purchase of a new Chevy Cavalier). For a professional and HIGHLY comfortable experience buying a car, this is the place to go!!
I went in with a fairly small budget and looking to maximize what I could afford. I had already had a bad experience at another dealership that same day.... I was honest about what I was looking for and honest about what I could afford and how I knew that at a Mazda dealer those two things don't really line up. They went above and beyond to take care of me and my family. They were patient, honest, and kind. This was the second car I have purchased from Stokes Mazda and if I have my way there will be many more to come. Thank You!
John and Chuck were extremely helpful. We test drove multiple vehicles, they listened to our needs, and did not let us leave until they knew we were completely... satisfied. Wonderful car buying experience; something that was very stressful turned out to be very smooth.
Car buying made easy. Chuck is friendly, patient and very knowledgeable. I went to look at the new Cx30 and quickly determined it wasn't for me, but I... was assured it wasn't a waste of time. I ended up, after a few test drives, with the vehicle that best suited me needs. I usually hate the dealership experience, but Chuck made this pleasant.
Bought my first car here. Great customer service and iam extremely happy with the service. From the warm welcome of chuck, the test drive and car review
Great experience! First started online with answering my questions before wanting to go to dealership. Then when I arrived felt very comfortable and enjoyed... the experience. Easy process and highly recommend!
I've been a Mazda owner for 35+ years, just moved to the Charleston area recently. Had a brief passable experience with Stokes service dept. although... the work they did was not great. Had a horrible experience trying to contact their sales dept. So bad, in fact, that I disbelieve that the other good reviews that they received are really customers. I had a discussion with "Heather" who was supposed to get information for me before I took the long drive to come to the dealership. She is not listed in the employee list. She texted several times, but never got back to me and then subsequently didn't return calls for several weeks. Mazda makes great, well-designed cars - too bad this is the only place in this area to try to buy one.
Chuck gave us so much of his time. He explained everything to us and was so very helpful. My sister, my son, and I were very pleased with him. He has checked... in with me each day since my purchase just to make sure that I'm happy with the vehicle and to see if I have any questions. If you are looking for a new or used vehicle, please ask for Chuck. He's the best.