Stokes Mazda

We had an absolutely amazing experience at Mazda Stokes! From beginning to end, the entire team made what could have been a stressful situation into the best car-buying experience we have ever had. Diego Gallón, our Sales Consultant, was incredible! He was caring, attentive, full of energy, and genuinely interested in helping us find the right vehicle. His positive attitude and enthusiasm made the entire experience enjoyable. Mike Gregory, the Sales Manager, truly went above and beyond for us. We had a unique situation, and Mike went out of his way to help us and find a solution. His willingness to work with us meant more than we can say. Alberto Pacheco, the F&I Manager, was fantastic as well. He made the financing process smooth, straightforward, and stress-free. We felt comfortable and well taken care of every step of the way. The entire team at Mazda Stokes treated us like people, not just another sale. Their professionalism, kindness, energy, and willingness to go the extra mile made all the difference. This was hands down the BEST car-buying experience we have ever had. We will never buy another vehicle anywhere else! Thank you, Diego, Mike, and Alberto! You have customers for life! 🚗❤️

Amazing experience! Diego, Mike, Alberto went above and beyond. Caring, energetic, professional—customers for life!

Excellent customer service. Sam Westbury was awesome. Bert in finance was the best that I have ever worked with. If you’re looking for professional help, Stokes Mazda is a winner

I would give ZERO stars if Google allowed it. We purchased a 2019 Chevy Suburban from Mazda Stokes, and almost immediately after getting the vehicle home, we discovered that it was leaking fluid. We contacted the dealership, gave them the opportunity to make it right, and brought it back to them. They attempted to fix it. It is now leaking WORSE than it was when we bought it. Let that sink in. We bought a vehicle from a dealership, discovered a significant problem almost immediately, trusted the dealership enough to give them the opportunity to correct it, and somehow ended up with a vehicle in worse condition after their attempted repair. Now we've had to take the vehicle to Chevy to have it properly diagnosed and repaired, because at this point we don't feel comfortable continuing to rely on the dealership that sold it to us. And while our vehicle is being repaired, WE are paying for a rental car out of our own pocket. So within a very short time of spending a significant amount of money on a vehicle, we're now dealing with repairs, inconvenience, lost time, and additional expenses that we never should have had to deal with this soon after purchasing it. What is most infuriating isn't simply that a used vehicle needed a repair. It's how this situation was handled. We gave Mazda Stokes the opportunity to make the situation right, and instead of resolving the problem, the problem became worse. A dealership should stand behind the vehicles it sells. At the very least, when a customer comes back with a legitimate issue almost immediately after purchase, the goal should be to FIX THE PROBLEM — not send the customer down the road with an even bigger one. We trusted this dealership. We shouldn't have. If you're considering buying a used vehicle from Mazda Stokes, DO YOURSELF A FAVOR AND GET AN INDEPENDENT INSPECTION BEFORE YOU BUY IT. Do not assume that because you're buying from a dealership, the vehicle has been properly inspected or that the dealership will take care of you if something goes wrong. Our experience has been incredibly frustrating, expensive, and completely unacceptable. We bought a vehicle. We did not sign up to immediately become responsible for cleaning up someone else's mess — especially after the dealership had an opportunity to fix it and made it worse. Would absolutely NOT recommend Mazda Stokes based on our experience.

This is the 3rd Mazda I’ve bought from them. Everyone friendly, helpful, knowledgeable and professional.

I had a great experience buying a car at stroke Mazda in North Charleston. The sales person was very professional and sold me a car I could afford, in addition to this the finance manager did not try to sell me anything additional like extra warranties. Ask for Chad if you are shopping for a new car with no pressure.

Chuck Meyer is an amazing Sales Rep. He was so helpful and patient with me answering all my questions and setting up my phone to the car. He makes you feel like you are the most important Customer. I had not purchased a car in many years and i shopped many Dealerships. No Salesman compared with his knowledge and professionalism and helpfulness. Dan also was so nice. Thank you Chuck for being you.

Chuck Meyer helped us with our last 2 car purchases. We can’t say enough about his professionalism and his commitment to the customer. He goes above and beyond in anticipating what will make the whole process as pleasant as possible for his customer.

Chuck is the one salesman I have worked with for the last couple of cars - he always takes time to make me feel as if I am his most important customer. I have also worked with Dan the last two purchases. He is very personable and I trust him to speak honestly!

I had an amazing experience at Stokes Mazda. Chuck Meyer was knowledgeable and really took time to understand what I was looking for. The entire process was smooth and stress free. They got me a great deal on a SUV that I LOVE!! The entire staff was welcoming, professional and genuinely helpful.