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Reviews

Average Ratings

4.7
295 lifetime reviews. Includes reviews of Stokes Mazda from DealerRater.com
  • SMOOOOTH Service

    From start to finish, it took less than 2 hours last evening to: 1) Find a car 2) Test drive 3) talk about the price 4) set up the payment plan 5)...


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    From start to finish, it took less than 2 hours last evening to: 1) Find a car 2) Test drive 3) talk about the price 4) set up the payment plan 5) drive away This was the EASIEST and most professional car buying experience I've had in my 67 years!! (Including my 1999 cash purchase of a new Chevy Cavalier). For a professional and HIGHLY comfortable experience buying a car, this is the place to go!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • In and Out With No Hassle
    October 23, 2016

    I'll first have to preface by saying thanks to Tom (or perhaps it was Tim) of Stokes Honda for getting us on the right path. Went in, asked for wh...


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    I'll first have to preface by saying thanks to Tom (or perhaps it was Tim) of Stokes Honda for getting us on the right path. Went in, asked for what I wanted, got shown a selection of exactly what I described, and from there, weighed the pros and cons of each vehicle until I came to a sound choice. No pressure, no hassle. Very enjoyable. Came back the next day and got all the paperwork done with no troubles to speak of.

    Does recommend this dealer

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  • Extraordinary People!
    September 18, 2016

    I can't say enough about my experience at Stokes Mazda! Amazing, Wonderful, Unbelievable! I never enjoy the process of buying a car, buying furn...


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    I can't say enough about my experience at Stokes Mazda! Amazing, Wonderful, Unbelievable! I never enjoy the process of buying a car, buying furniture or anything else when you have to deal with sales people. It never seems like they care about you but about the bottom line. That was totally not my experience at Stoke Mazda. Chuck Meyer has to be the BEST salesman in South Carolina. He never made me think once that he didn't have my best interest in mind. My financials were not in the best shape and between Chuck, Mike and Garrett they made sure that I got the car I would be happy in and that the payments were exactly where we needed them to be. Customer service at its best! I will send everyone to Stokes to work with Chuck and the team!

    Does recommend this dealer

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  • Customer Service 200%
    September 12, 2016

    Chuck Meyer was helpful with finding the perfect car for my mother. He heard our needs and concerns and he diligently worked to find the perfect c...


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    Chuck Meyer was helpful with finding the perfect car for my mother. He heard our needs and concerns and he diligently worked to find the perfect car. The finance manager did an excellent job finding a bank to finance my mother who is on a fixed income. They were about to get her an affordable car payment as well.

    Does recommend this dealer

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  • Great experience
    September 11, 2016

    I had an awesome experience and Chuck is the best sales person ever! Very personable, friendly, excellent customer service, and makes you feel lik...


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    I had an awesome experience and Chuck is the best sales person ever! Very personable, friendly, excellent customer service, and makes you feel like a person not a number in their sales quota. I recommend everyone to go see him at Stokes Mazda. --New Proud CX5 Grand Touring Owner

    Does recommend this dealer

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  • Poor customer service
    August 27, 2016

    Called and scheduled an appt with dealership and immediately left house during rush hour traffic to drive 30 minutes to dealer. Got to dealership ...


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    Called and scheduled an appt with dealership and immediately left house during rush hour traffic to drive 30 minutes to dealer. Got to dealership exactly when I was scheduled to meet with sales manager to look at specific car. Soon as I walked in met salesman who told me they had sold that car earlier. Redneck salesman and sales manager brushed it off like no big deal. All they did is shrug their shoulders and ask what else might interest me...Terrible terrible customer service and feel like they just wanted to get me to their lot. Well, I can tell you I wouldn't go back there even if they were giving a free car away to me. Buyers beware!

    Does not recommend this dealer

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  • Repeat customers, always leave happy!
    May 5, 2016

    Purchased a 2016 Mazda CX5 in April from Chuck Meyer and his team at Stokes Mazda. This is the third vehicle purchased from this team and in a few...


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    Purchased a 2016 Mazda CX5 in April from Chuck Meyer and his team at Stokes Mazda. This is the third vehicle purchased from this team and in a few years, it'll probably be 4. We were considering trading in our old CX5 and Chuck showed us a huge variety of models and handed us the keys to try them all out. He knew exactly what we were looking for and found us our new favorite car. The finance team worked HARD to get us to the price point that we wanted to stay at. We got an absolutely great deal for a car with every bell and whistle that we could have hoped for. Even after the sale was complete, Chuck checked in to make sure that we were loving the car and to make sure that we didn't want or need any of the other goodies they had available. He truly went above and beyond. It's always a pleasure working with him. We'll be customers at Stokes for as long as we live in Charleston, SC.

    Does recommend this dealer

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  • Great Car with Excellent Teamwork
    April 30, 2016

    We looked at many cars at a few dealers. The team at Stokes was great. Early in our car search Clarence worked with us looking at different mode...


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    We looked at many cars at a few dealers. The team at Stokes was great. Early in our car search Clarence worked with us looking at different models. When we came back a few weeks later Clarence had left, but Jimi Barker stepped right in and never missed a beat. As Jimi realized we were looking for something not on the lot he decided it would be better for us to work with Chuck Meyer. I assume they get a commission, but Jimi and Chuck were more interested in taking care of us than who closed the deal. Mazda Chuck Meyer and the entire Stokes team was a pleasure to do business with. They found what we wanted and got it to us in the timeframe we needed. Go see the Mazda team, you'll be glad you did.

    Does recommend this dealer

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  • AWESOME CUSTOMER SERVICE!!
    February 23, 2016

    I would highly recommend everyone in the Charleston area make there way to Mazda and see Derrick. He was polite and not pushy at all!!! He made ou...


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    I would highly recommend everyone in the Charleston area make there way to Mazda and see Derrick. He was polite and not pushy at all!!! He made our car buying experience a great one. Having a bad experience at other car dealerships in the past ... Derrick was a breath of fresh air!!! The rest of the stokes Mazda employees were all very friendly and helpful! Shout out to Garret in the financing department for a quick and painless visit!! Now.. Head over to stokes Mazda and buy that new car you've been wanting... You won't regret it!!!

    Does recommend this dealer

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  • Wonderful people
    February 6, 2016

    I would recommend anyone go see Clarence and Tony who looking for a new or use car. I went to stokes Mazda not think I would walk out with new car...


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    I would recommend anyone go see Clarence and Tony who looking for a new or use car. I went to stokes Mazda not think I would walk out with new car but with wonderful customer and wonderful service I walk out of there with new car.

    Does recommend this dealer

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