Reviews
Jose is an excellent service department representative.
Jose is an excellent service department representative.Very positive experience with Jose today. He took the time to make sure everything was done to my dad's expectations.
Jose is an excellent service department representative.
Jose is an excellent service department representative.Very positive experience with Jose today. He took the time to make sure everything was done to my dad's expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christian Sims was very efficient and helpful with
Christian Sims was very efficient and helpful with servicing my vehicle. I love Hendrick Toyota!
Christian Sims was very efficient and helpful with
Christian Sims was very efficient and helpful with servicing my vehicle. I love Hendrick Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I just want to say Jose M.
I just want to say Jose M. made me feel so welcomed. A lot of times when it is busy you can get over looked or someone may not speak to you for a minute but he came to check me in, and even asked how my Thanksgiving was , on top of that I didn’t wait long at all. Great customer service .
I just want to say Jose M.
I just want to say Jose M. made me feel so welcomed. A lot of times when it is busy you can get over looked or someone may not speak to you for a minute but he came to check me in, and even asked how my Thanksgiving was , on top of that I didn’t wait long at all. Great customer service .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Janice, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My step daughter’s Camry had a few small issues that
My step daughter’s Camry had a few small issues that needed repairing and Tim and Lauren were awesome to work with! All the issues were resolved above my expectations!
My step daughter’s Camry had a few small issues that
My step daughter’s Camry had a few small issues that needed repairing and Tim and Lauren were awesome to work with! All the issues were resolved above my expectations!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
L Hayes, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota North Charleston!
Came for service and was pleased when my advisor Jose
Came for service and was pleased when my advisor Jose Morales found out I had free maintenance I didn't even know about. And I was done in about a hour too. Made my visit a very delightful one!
Came for service and was pleased when my advisor Jose
Came for service and was pleased when my advisor Jose Morales found out I had free maintenance I didn't even know about. And I was done in about a hour too. Made my visit a very delightful one!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
J, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very attentive to needs, great customer service, willing
Very attentive to needs, great customer service, willing to work with me to meet my expectations.
Very attentive to needs, great customer service, willing
Very attentive to needs, great customer service, willing to work with me to meet my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher Pugh, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Charlene and chris gordon helped me with the purchase of
Charlene and chris gordon helped me with the purchase of my car and made it super smooth and easy, as well as fast. I was in and out with a professional experience
Charlene and chris gordon helped me with the purchase of
Charlene and chris gordon helped me with the purchase of my car and made it super smooth and easy, as well as fast. I was in and out with a professional experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're so glad Charlene and Chris made your car-buying experience smooth, quick, and professional. It’s our goal to make the process as seamless as possible, and we’re thrilled to have earned your trust. Enjoy your new ride, and we look forward to serving you again in the future! 🚘✨
Andrew once again provided the best service.
Andrew once again provided the best service. He and the team are great to work with!
Andrew once again provided the best service.
Andrew once again provided the best service. He and the team are great to work with!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cindy D., we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota North Charleston. Please don't hesitate to reach out to us if there's anything more we can do!
Great experience!
Great experience!! Jose was the best service advisor!! Took time to help me understand!!! Thanks Jose!!!
Great experience!
Great experience!! Jose was the best service advisor!! Took time to help me understand!!! Thanks Jose!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Betsy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We're looking forward to your next visit with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Andrew and the team ALWAYS give us the BEST service!
Andrew and the team ALWAYS give us the BEST service!! Prompt, professional, polite!!! Thanks Andrew, keep up the GREAT work!!
Andrew and the team ALWAYS give us the BEST service!
Andrew and the team ALWAYS give us the BEST service!! Prompt, professional, polite!!! Thanks Andrew, keep up the GREAT work!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!