Napleton's Schaumburg Subaru

One of the best experiences in buying a car we’ve ever had. Our salesman John Gomes is a treasure and a significant asset to the Napleton organization.

We had some issues that we needed to talk to someone about. We reached out 10 times via email and phone calls . Wow Chris Napleton

Service advisor provided extremely knowledgeable advice and attention to detail. Repairs and tires were performed in a timely fashion. Have had both my Subaru cars serviced here since 2016. Always very satisfied .

I had such a fantastic experience buying my car thanks to Luke, the young man who helped me at Napleton Subaru Schaumburg. From start to finish, he was kind, funny, incredibly knowledgeable, and genuinely helpful. No gimmicks, no pressure, no games. He was super responsive and answered every question I had with patience and detail. I felt like I could actually relate to him and trust what he was saying. He clearly knows Subarus inside and out and took the time to understand exactly what I wanted and needed. Then he delivered exactly that at a price I honestly did not think was possible. Reddit even raved about the deal I got which says a lot. It is rare to walk away from a dealership feeling this good about both the purchase and the person who helped you. Luke deserves all the recognition and xxxxxxfor doing his job with integrity heart and total professionalism. If you are looking for someone who will actually listen guide you honestly and get you a great deal go see him. You will not regret it.

Napleton Subaru in Schaumburg is where I always take my car for service because of Keith and his team of mechanics. They provide the best service and guidance to what needs to be serviced and what can wait

Would recommend updating furniture in waiting room. Sofa difficult to sit in as its too low and even more difficult to get up from it.

Great and prompt service, they keep me informed with a good rundown of what’s going on!

Great service at Napleton's Schaumburg Subaru, Keith Meyers and Chris Gines are very knowledgeable and always provide a great experience at this dealership.

Very knowledgeable persons in the service center is a positive feature of this dealer shop. The negative side is that there is no automatic car washing facility in this dealer facility.

Staff working in this dealer shop are very good as they are sincere in their work with a pleasant attitude. The only drawback about this dealer shop is, no automatic car washing facility in this dealer shop.