Napleton's Schaumburg Subaru

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Sales 10:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 10:00 AM - 9:00 PM
Tue 10:00 AM - 9:00 PM
Wed 10:00 AM - 9:00 PM
Thu 10:00 AM - 9:00 PM
Fri 10:00 AM - 9:00 PM
Sat 10:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Inventory

Reviews

3.7
108 lifetime reviews.
  • I love my outback!

    I bought my outback from Mike. W and Erica. J. They were very friendly, it was a pleasure to work with both of them. They explained everything cl...


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    I bought my outback from Mike. W and Erica. J. They were very friendly, it was a pleasure to work with both of them. They explained everything clearly at the point of sale, and even took a great deal of time to teach me how to work with the car's features. Overall a great experience. I put n/a for the facility because it was under construction, so could not really rate the facility Thank you both for making it happen! E.A

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wouldn't waste your time

    Unprofessional, rude, arrogant, lazy salesman. 2 cars I looked at were in bad condition: 1 shook when I test drove it & had mod-max dents all over...


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    Unprofessional, rude, arrogant, lazy salesman. 2 cars I looked at were in bad condition: 1 shook when I test drove it & had mod-max dents all over the exterior, the 2nd had mod scratches & marks all over the interior w/ an accident history.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • HORRIBLE EXPERIENCE

    This the worst service department I have EVER dealt with. Never have I been treated this way in the past and will never return here again! The sta...


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    This the worst service department I have EVER dealt with. Never have I been treated this way in the past and will never return here again! The staff is unwelcoming, rude, unprofessional, ignorant...I can go on! Took my car in for minor repairs on a saturday. They asked me to leave the car there and they would contact me with information. I never heard back from them. Monday I attempted to reach them via telephone several times. Was placed on hold for 20 min. So I finally decided to drive out there and see what was going on. They said my car would be ready in 15 min and charged $200. After leaving with my car I was stranded for 2 hours in a parking lot, had to pay for a tow truck, took the car back the next day. They showed no sympathy, didn't even apologize for the inconvenience. I picked up my car today and it still doesn't work but this time my turning signals are not working and instead my wipers and hazards turn on. The techs are clueless here. Please stay away and take ur business elsewhere.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2003

The Napleton Family History:

When Grandpa Ed Napleton opened his first Buick store in 1931, he had one guiding business principle: common courtesy. That is, the customer always comes first. The 'Family Secret' must count for something: like 300,000 plus satisfied customers. Underscoring that secret's importance is the fact that about 67% of Napleton customers are repeat customers.

Today, Napleton dealerships number 24 franchises and 18 state-of-the-art sales & service facilities, providing employment for over 600 men and women. Times change but one thing hasn't: common courtesy.

"Providing premium automotive service since 1931"