STEER CLEAR OF THIS SHADY LOT
Terrible shady business. Do not buy a car from them, it will cost you thousands after you drive it off the lot. Stay away or you WILL regret it
Kim and Kosta
Really awsome experience. Jeff and Alan get things done. our second car purchased here and we will be back someday again. Thank you!! Kim and Kosta
Rude phone call
Called me 4 times in 2 minutes then was rude and nasty on the phone. Tried to get off the phone by saying thank you for your time and he kept giving me a hard time about my trade. I finally had to hang up on him. Never gave his name. Will never buy from
Great people all around.
Al was awesome. I contacted him and explained i was in Az. And needed to get my daughter and her husband in Seekonk a car rather quickly. I gave him a price range and milage range and within an hour he located the perfect match for what we needed. When they did a test drive there was a rattle coming from the front end. He told us no problem that they would take care of it. From beginning to end the staff was a class act.
They’re all about sales, not servicing!
They were so eager to help and be friendly when it came to selling me the vehicle, constantly reminding me that if anything goes wrong with the vehicle that I could bring it back within warranty and they would be happy to remedy the issue. Unfortunately, Two months after purchasing from them I’ve brought my vehicle back three times for the same issue and after having it for over a week they call me to tell me, “we can’t figure out what’s wrong so we’re just going to stop looking into it and you can come pick up the vehicle as is”. Then they go on trying to sell me another vehicle and that I could trade in my vehicle that I’ve had for two months purchased from them. They showed no empathy that I purchased a vehicle from them with defects, they just brushed me off multiple times until finally saying that they did not feel like looking into it any further so that I should just pick it up as is. Focused only on sales and no customer service after the sale, very unprofessional!
Always come here
This is my second car from them! Chris and Chris are amazing and run an amazing place! Alan the GM of Sales and Brain the head of Finance are truly one of a kind! They are upfront, honest and not “gimmicky”! When looking for a car, these are the people to go through! They work hard, and get the job done! It didn’t take us more than 1/2 hour to sign everything and off we went! We came down from NH just to do a deal! Thank you to everyone!
friendly people, clean facility
I made an appointment to test drive a Ford Edge that I saw advertised on cars.Com. I was greeted by one of the salesman who set up me up with the test drive. He was both friendly and knowledgable about the car I was checking out. I was confortable with the dealership because I read the reviews which were positive, and because I had dealt with them as a parts supplier for their repair facility which always came across as professional. I would have bought the Ford Edge, but ended up buying a Honda Crv at a local dealership. I would not hesitate buying a car from this dealership.
BIg Joe's The Man
Was in search of a used Ram 1500, plenty of selection at Huggard and Ewing. Look to be clean, well kept vehicles they sell. Big Joe was awesome, was nice dealing with a salesman who wasn't hounding me the entire time!
bought a beautiful RAM 1500 Sport in 2017. The price was amazing. I drove from 2 hours away and got a solid deal. When I was purchasing the vehicle my sales person mentioned it was a Canadian vehicle and asked if I cared. I said 'Only if it meant something to me, does it?' and he said nothing in response. I will follow up about this later, because it's really the only reason I'm writing a review. Initially they messed up my financing, which I caught and addressed. The finance person said she accidentally put the financing from the last person in my paperwork. And she signed me up for some warranty that I remember saying no to, but I caught that and removed it also. Not a big deal, I still got a great truck at a great price. I had to drive back a few times to address an issue with the lumbar motor, they were great and gave me a rental car. But with repairs my leather wrapped steering wheel got all scratched up and I had to buy a steering wheel cover. I didn't say anything. Not a big deal, I still got a great truck at a great price. It took me a few weeks to get the registration, but that's because they are a smaller family dealer and didn't know CT DMV times I guess. Not a big deal, I still got a great truck at a great price. After the weekend I called RAM to check the residual warranty. I learned that some Chrylser vehicles from Canada entirely void the warranty, regardless of where they were built. RAM is one of these. I did complain about that and they offered to give me a warranty for $1000, but then my truck would not have been a great deal anymore. If I knew then what I know now I would have pushed for it to be free. I read a review 6 months ago about the same scenario happening to someone else where the warranty was voided. I sat on this for half a year to think and be honest. This other person's review posted in April of 2017 with the office saying they were aware that some Canadian vehicles void warranty. I bought my truck in May of 2017. When I directly asked my sales person he didn't reply but I didn't think anything about it. Later I was told on a phone call they had no idea. I realized this was not the truth because they had replied to the other person in my scenario a few months before I bought my truck. That whole truck buying episode was very upsetting, and it was likely upsetting for them as well. Information that was clearly known on their end was not disclosed. I put my trust in someone and was let down. I will say I leaned a lot in this process.
Exceptional Service and professional advise
I purchased a fantastic car after a family member had purchased two prior. The sales and service are second to none. I had work done two weeks ago for struts and coils. The price was very fair and below all others . The car was gone through 100% and a leak another dealer said existed was not there at all. As the car was being repaired a customer came in with a 2 yr old car with a failing transmission they had bought elsewhere new. Chris Coy was honest and directed them to the manufacturer for warranty and did not hesitate to help direct them what to say . This customer thought they would have to pay themselves and wasn't aware of the claim was legitimate to get free from the manufacturer. Always solid advise and totally fair repair prices from Chris Coy in service. I drove over 75 miles each way to get the job done right and fairly. I would recommend Huggard and Ewing to anyone looking for a great used car and fantastic service for years.