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|Sales||9:00 AM - 8:00 PM|
|Service||7:30 AM - 6:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
|Sat||7:30 AM - 1:00 PM|
My experience at Florence Toyota was good, my sales associate Garry Cato was great. If I wanted to he was going to let me test drive every car on ...
Hi Michael - Congratulations on your new Toyota Avalon! Thank you so much for your kind words and positive feedback. We're glad you not only chose...
My experience at Florence Toyota was good, my sales associate Garry Cato was great. If I wanted to he was going to let me test drive every car on that lot, until I was satisfied with the car I wanted to purchase. Thanks to Garry I'm a proud owner of a Toyota Avalon. Thanks a lot Garry. If you are in need of a vehicle go to Florence Toyota and ask for GARRY CATO.
Hi Michael - Congratulations on your new Toyota Avalon! Thank you so much for your kind words and positive feedback. We're glad you not only chose Florence Toyota when purchasing your vehicle, but also that you enjoyed your most recent visit with us. Garry is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. We look forward to seeing you during your next visit. Thanks again! Wayne Cook, General Manager
My husband and I have dealt with many dealerships in the area over the past 30 years and I've never received better service than I did here at Flo...
My husband and I have dealt with many dealerships in the area over the past 30 years and I've never received better service than I did here at Florence Toyota. We were greeted as soon as we came onto the lot, but we never felt pushed or rushed to make a decision. We came with one specific car in mind but our sales person, Natosha Lowe, found the perfect car for us as well as our budget and we couldn't be happier! I will recommend Florence Toyota to anyone in search of a new or used vehicle. You've gained a lifelong customer, thanks for the help!
I made contact to purchase a vehicle they had listed online. As an out-of-state consumer, I had to go off the online inventory and the conversatio...
I made contact to purchase a vehicle they had listed online. As an out-of-state consumer, I had to go off the online inventory and the conversations I had with two different sales associates. I began, but did not complete, the online credit application. I called to speak with the associate because there were issues with the webpage. We spoke on the phone about the vehicle again, and discussed credit questions. She told me she would call me back shortly after talking to her manager. When she called me back, she informed me that they no longer had the vehicle I intended to purchase, but they had new vehicles I might be interested in purchasing. She assured me they had not run my credit, but days later this would prove to be false as I had a new hard inquirers on my credit report. Amazingly, I could not get ahold of the manager to remedy the situation, after numerous calls and messages. When I finally got him in his office on the phone, he asked me if I completed the credit request online, which I told him I didn't. I told him to pull the tapes on the phone call, since they record all calls for quality assurance. Here we are, three months later, and I'm still not getting any information from the general manager - who told me he would call me back. The deceptive nature of this dealership, who knew fully well they no longer had the vehicle I was willing to drive eight hours to purchase, coupled with the horrific customer service, make this one of the worst dealerships I've ever had the unfortunate pleasure of dealing with. Tips for this dealer: 1) Don't use them. 2) If you ignore my line of reasoning above, please please please ensure you have eyes on the vehicle before beginning any sort of discussion with any person at this location. 3) In the event that they run your credit without your permission for a car they don't have and don't intend to sell you, be prepared to be ignored, sidestepped, or "out-of-the-office'ed" regularly. I would not recommend this dealer to anyone.