[{"id":55399,"firstName":"Fred","lastName":"Coleman","titleText":"Sales Consultant","shortBioText":"Fred has worked for Florence Toyota for 13 years. He has always been very reliable and uses great patience in helping his customers find the perfect car that meets their needs! In his off time, you can find Fred on a lake or on a golf course. Fred has six grandchildren as well. So, as you can see, while purchasing from Fred, you will have lots to talk about!","emailTxt":"fstadcoleman@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/coleman.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":57654,"firstName":"Service","lastName":"Department","titleText":"Service","shortBioText":"Our Service department is dedicated to making our customers comfortable and their cars maintained and safe. We provide two waiting areas stocked with fresh coffee and donuts complimentary as well as other refreshments available. We have four service writers and 15 technicians, which includes three master techs, waiting to assist you.","emailTxt":"service@florencetoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/service.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":138549,"firstName":"Cardiss","lastName":"Green","titleText":"Business Manager","shortBioText":"Cardiss \"CarDealin'\" Green, as his customers affectionately refer to him, brought his clientelle and joined the Florence Toyota team in 2009. Since then, Cardiss has been leading the way in providing Truely Exceptional service to his customers, before, during and after the sale!","emailTxt":"cardiss_green@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/62e2e730-7d76-445e-8dcd-3cc039a9df46.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":138465,"firstName":"Frankie","lastName":"(Shaw) Parson","titleText":"Sales Consultant","shortBioText":"When it comes to buying a car...Frankie believes it's best done with the touch of a woman! Frankie Shaw understands the power of the female buyer and what she is looking for. Frankie Shaw, The #1 Female Salesperson on Staff!","emailTxt":"msgoldie48@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/3794d5eee5a5.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":55137,"firstName":"Terrell","lastName":"Small","titleText":"Sales Manager","shortBioText":"Terrell has been with Florence Toyota for five and a half years. He is a very personable person that enjoys making people happy in their new car. Away from work, he enjoys cooking and is a motorcycle enthusiast.","emailTxt":"l.small83@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/126dcd8e-6915-44d3-ae1c-7fbd4e850b97.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":57845,"firstName":"Troy","lastName":"McGarrie","titleText":"Sales Consultant","shortBioText":"In Troy's short time with Florence Toyota, he has proven to be a hard working, considerate personable employee. Drawing on his relationship skills, Troy is determined to build a lasting relationship with everyone he meets whether they buy from him or not!","emailTxt":"mcgarrietroy@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/ce3c3bc7e40a.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":138546,"firstName":"Anthony","lastName":"Mack","titleText":"Pre-owned Manager","shortBioText":"Anthony Mack, our reigning 'Salesperson of the Year', has been helping customers at Florence Toyota for over 16 years. With a large and loyal clientelle, Anthony continues to provide his customers, their families and friends with great deals on great vehicles - which is why they keep coming back generation after generation.","emailTxt":"anthony18mack@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/35428b2c-8111-47d6-b912-d039bc82b7cb.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":55140,"firstName":"Garry","lastName":"Cato","titleText":"Master Sales Consultant","shortBioText":"Garry is our \"Home Town\" Sales Consultant who takes great pride in providing a GREAT car buying experience. He is also one of our esteemed retired veterans! He retired after 20 years of military service. After serving in the US Army, now he wants to serve you.","emailTxt":"gacsells58@att.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/38024f92-f085-4c65-8c84-6bd2445faf0a.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":168341,"firstName":"Eric","lastName":"Johnson","titleText":"Sales Consultant","shortBioText":"Eric Johnson has a bright future here at Florence Toyota. Eric joined out staff with only limited sales experience but with a winning attitude and he is already on the way to becoming a true sales professional. We welcome Eric to our staff and look forward to him helping us serve our customers for many, many years to come.","emailTxt":"ejwillroku@flotoy.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/720f7e56-acab-49d7-9efe-96fa92acc1c2.jpg","drDealerId":99,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":488430,"personPtyId":38492088,"firstName":"Jimmy","lastName":"Conigliaro","titleText":"Service Manager","emailTxt":"jconigliaro@florencetoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/6c4ccdfbca1c.jpg","drDealerId":99,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"399686400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":487494,"personPtyId":38493132,"firstName":"Terry","lastName":"Moore","titleText":"General Manager","emailTxt":"rtmoore1963@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/99/employees/44de84e1ebd1.jpg","drDealerId":99,"dealerEmpStartDtUtc":"1441065600","industryStartDtUtc":"581126400","certifiedEmployee":false,"deptDscrp":"Management"}]

Florence Toyota

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Florence Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2015

Florence Toyota is one of the fastest growing Toyota dealerships in South Carolina. We strive to provide all of our customers with a truly exceptional experience. We have new Toyotas, new Scions, quality certified pre-owned vehicles, Toyota parts and Toyota service for the Pee Dee Region. We are located on Palmetto St. (Hwy 76) not far from I-20 and I-95. Our convenient location makes to serve customers in Florence, Darlington, Sumter, Myrtle Beach, Cheraw, Bennettsville, Lumberton, Bishopville, Hartsville, Manning, Kingstree, Lake City, Effingham, Marion, Loris, Longs, Conway, Georgetown, Camden, Lugoff and Columbia. Our experienced sales staff and expert technicians are willing and able to cater to your every auto needs!

...



We encourage you to visit our inventory pages to see all the new and used Toyota cars, trucks, and suvs we have to offer. Florence Toyota is committed to creating and maintaining loyal customers. That is why we deliver trustworthy service and work to get you the best car for our best deal. Whether you are in the market for a new Toyota Tundra, Corolla, Camry, Prius, Tacoma, or Highlander, the friendly staff at Florence Toyota is ready and waiting to assist you in all of your car-buying needs. Our team of highly qualified professionals know there's more to this industry than just selling cars; we value one-on-one relationships with every one of our customers and we take the time to build them.

Please feel free to contact us with any questions you may have. Thank you for visiting our website and we hope to earn your patronage and trust! Contact us at (888) 220-2128 or leave us an inquiry, so we can better assist in your car buying process! We look forward to seeing you at Florence Toyota in Florence, SC. We proudly serve Lake City & Columbia!

"WHERE YOU'LL GET YOUR BEST PRICE NOT SOME OF THE TIME, NOT MOST OF THE TIME, BUT ALL OF THE TIME!!!"

Service

Tire Rotation

Complimentary

Coolant System Service

Complimentary

Multi-Point Inspection

Complimentary

Air Filter Replacement

$19.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
149 lifetime reviews. Includes reviews of Florence Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 25, 2019

    If I could give zero stars I would, indeed do so. I just purchased a used 2017 Honda Civic from this dealership less than a week ago. The paperwork with... the dealership’s letterhead given to me by a manager indicates a CD player. There is not one. Note: salesmen stated there was a CD player. I had no cds with me so I told them I would play it when I got home. I spoke with a manger and the salesman AJ Monday. Both said that listing the vehicle had a CD player was a “mistake”. I explained I was told verbally and through the paperwork with this dealer’s letterhead and signature that a cd was part of the entertainment package. No one made an effort to help. Also, the spare tire was grossly under inflated. Ther was no spare repair kit-jack, lug wrench, etc. AJ the salesman told my father and me that this dealership “does not inspect” spare tires; however the Toyota website states that a thorough 160 point inspection is done. There was a bubble in the tire. And the car was not cleaned. AJ, whom I might add had quite the attitude when confronted about these issues—stated the car probably got dirty from the company that tinted the windows. No one made any effort to rectify this issue. My father contacted the General Manager, who stated the inclusion of a CD player on the description was a “mistake”. Apparently no one at this company grasps the concept of responsibility. I would not recommend this dealership to anyone . Never have I encountered such dishonesty and deception at a company. I will be contacting BBB.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Troy McGarrie

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    July 25, 2018

    Frankie was the best sales representative that we ever came in contact with. She was very attentive to our needs and got us exactly what we were looking... for. She aims to please her customers and you won't leave there unhappy. If you're looking for your next Toyota please contact Frankie Parson she wiil go above and beyond to make sure that you are satisfied. Thanks Frankie !!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cardiss Green

    Business Manager

    NOT RATED

    Frankie (Shaw) Parson

    Sales Consultant

    NOT RATED

  • June 30, 2014

    My experience at Florence Toyota was good, my sales associate Garry Cato was great. If I wanted to he was going to let me test drive every car on that... lot, until I was satisfied with the car I wanted to purchase. Thanks to Garry I'm a proud owner of a Toyota Avalon. Thanks a lot Garry. If you are in need of a vehicle go to Florence Toyota and ask for GARRY CATO.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michael - Congratulations on your new Toyota Avalon! Thank you so much for your kind words and positive feedback. We're glad you not only chose Flo...rence Toyota when purchasing your vehicle, but also that you enjoyed your most recent visit with us. Garry is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. We look forward to seeing you during your next visit. Thanks again! Wayne Cook, General Manager

  • 5.0 out of 5
    July 10, 2018

    My experience with Florence Toyota was the best. The salesperson and finance persons worked as a team to get me the very best deal possible. Everyone... was friendly and treated me like family! I'm happy I chose Florence Toyota to purchase my new car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cardiss Green

    Business Manager

    NOT RATED

    Anthony Mack

    Pre-owned Manager

    NOT RATED

  • 4.0 out of 5
    May 10, 2018

    They gave me a good price on a 2018 Toyota Tacoma SR. They also had a good selection of Tacoma's to choose from. They had mine in the color and features... that I wanted.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2018

    My husband and I were looking for a Hybrid Avalon or Camry. We liked the color of the Avalon it was a good deal we couldn't pass up.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words. We appreciate your business.


    Worked with:
    Fred Coleman

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    April 8, 2018

    Avarie was very forthcoming with the information I was looking for. The sales staff, AJ Patel and Ron Jennings worked with me over a number of visits and... everyone there was very helpful, friendly and there was absolutely no pressure. They made this purchase a lot easier for me.

    Not Applicable
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    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words. We appreciate your business.


    Worked with:
    Cardiss Green

    Business Manager

    NOT RATED

  • 5.0 out of 5
    March 12, 2018

    Gary Cooper has been my service tech for years and I never have a issue at all! If there is a problem or a question about anything he makes sure the problem... is fixed. Gary is honest and upfront about my repairs and services that are needed. Being a woman I was always leery of being taken advantage of at car dealerships however I never have that concern or worries when coming to Florence Toyota. Keep doing an awesome job Gary!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary has been here along time. Good to have such valuable employees. We appreciate your business.


    Worked with:
    Service Department

    Service

    NOT RATED

  • 5.0 out of 5
    March 9, 2018

    We have been Toyota customers for over 4yrs, bought several vehicles already with Avarie. The attention that Avarie has given my husband and myself has... been exceptional. Her patience has been tested over and over, (my husband is very stubborn, and a difficult negotiator) she's always maintained a professional atittude and worked diligently towards customer satisfaction. I would highly recommend her team if your looking to buy a Toyota. She takes the extra time to answer your questions and makes sure you understand your investment. Love her!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    My #1 customers-It's always a pleasure working with you and Steven! Your husband drives a tough bargain, which makes the process that much more appeal...ing! I appreciate your loyalty and will look forward to your next purchase. And as always, referrals are greatly appreciated! Thank you Mr. & Mrs. Holliday! Avarie Chambers Internet Sales Manager Florence Toyota 2300 W. Palmetto St. Florence, SC 29501 843-669-1676

  • 5.0 out of 5
    March 8, 2018

    Garry Cato was extremely helpful with my service visit. I had to drop my car off the day before because it was after hours of the service department, and... he walked me through what to do on the phone as to where to leave my car and keys. When I went to pick up my car, it was very quick and easy, and I didn't have to worry about being late to my other obligations. Two thumbs up, Garry!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Garry Cato

    Master Sales Consultant

    NOT RATED

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