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Florence Toyota

(421 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed

Reviews

(421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Florence Toyota from DealerRater.

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Always trying to sell more service .

Always trying to sell more service . After having tires rotated my tire sensor came on .Had tires pressure checked but ,still on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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If I could give Marvin Dixon 100 stars I would.

If I could give Marvin Dixon 100 stars I would. He went above and beyond what would ever be expected. Picked me up at the airport in the Tacoma I was purchasing, walked me through all the features of the truck, filled it up with gas, and even checked on me the next day! If you're heading over Florence Toyota, ask for Marvin, you'll be glad you did so! Todd B

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

James was helpful and explained details of the service

James was helpful and explained details of the service done. He was very friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership is the best.

This dealership is the best. Mrs. Tabatha makes sure she takes care of her customers. The salesmen are so kind as well as the new manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hunter was friendly and courteous explaining all details

Hunter was friendly and courteous explaining all details of my service. Thank you again for the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you for the service that was performed on my

Thank you for the service that was performed on my vehicle. James was courteous and friendly when communicating with me regarding the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

very helpful Rodney went out of his way to get me a car

very helpful Rodney went out of his way to get me a car very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Second time at this dealership and had an awesome

Second time at this dealership and had an awesome experience once again!! Everyone was so friendly. My salesman Anthony Mack did an awesome job he worked hard until I was happy!! Highly recommended this dealership!! 10 outta 10!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful and polite.

Very helpful and polite. Loved the friendly environment. Go get your car and service from them, won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went to Florence Toyota after I had bad experience at

I went to Florence Toyota after I had bad experience at another Toyota dealership. I talked to Billy Tisdale to let him know I was interested in buying a Camry, but I was not interested in driving because I was in a car accident the week before. So I came back a couple days to test drive the car. It was a seamless process after that. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.