INFINITI of West Chester

I have to mention how patient and professional Greg was with me and my situation. He provided excellent customer service throughout the whole ordeal with Grace and patience.

This was the most accommodating and comfortable waiting experience of any dealership. I highly recommend. I will definitely go back for all my future maintenance.

Once again, A great experience at Infiniti of West Chester. Had my car in for routine maintenance/inspection and from the time I arrived, got my loaner, and was called a few hours later that all was ready, I couldn’t have been more pleased with the way I was treated and with the work they did. Thanks

Gregg was excellent! I was greeted immediately upon arrival with appointment details. Professionalism, Communication, Issue identification, Quality of work completed and Speed of resolution were exceptional.

I recently had two of my Infiniti 's serviced at West Chester. Greg was my service manager and did awesome job with accommodating appointments. Very courteous team at West Chester. Everyone is friendly and made me feel inclusive. I was able to bring my dog along for one of the services. He was also welcomed with open arms and can't wait to come back. Don't ever lose your touch. Keep up the good service!

My experiences with both leasing and servicing my vehicle have been outstanding. I'm on my 3rd Infiniti and will very likely lease my fourth when the time comes. The staff are competent, efficient and very courteous. They go the extra mile to make sure I am satisfied and not inconvenienced. Thanks to all at Infinit.

Service consultants Rebecca and Amanda are always friendly and give you the straight story. The technicians do a very professional job. In 2019 we moved another 20 minutes farther away ( now drive about 75 minutes one way), but it’s worth it to deal with people you can trust. You can’t say that about a lot of car dealers nowadays.

Have bought and serviced 6 Infiniti’s since 2008. Dealership is top notch. We moved and now drive 75 minutes to get there, but my wife and I feel that it’s worth the trip.

First class company, from the moment you walk in to the service department met with friendly, professional and honest people. Enjoyable to deal with every time

I have been a customer for 4 years and Rebecca and Amanda always provide me with outstanding customer service. Will buy my next vehicle from here. I’m eyeing the QX50.