Value Kia

I went there, and Customers Service was unprofessional, they laugh in my face and made remarks when I asked them to explain to me why a 4yr. Car Engine went out and we needed a new one, I asked if we can get a loaner and they said they Don't do that, So we're out of a Car for they couldn't tell us for how long but it was on back order! They said we can't help you, have to disgusted that with Kia! They thought this was funny! Me and my Husband are on an fix income, and we cant afford to rent a car from them for 40$ a day! So we just sh... out of luck Not Professional at all!!!

Tried kia for the first time and I am satisfied thus far with the service and product.

Never had a problem getting the car l liked at a reasonable price. Drove out in a brand new car in less than 2 1/2 hours. When time for servicing the car. It’s less than a 2 hour visit..advise me of what was needed at next visit..l’m completely satisfied

Everyone be very careful with this dealership Oleg and Angela shutman value kia on Essington avenue Philadelphia pa , I bought a car on July 13th 2021 kia Sorrento 2016, i ran a Carfax on the car on July 15th 2021 it came back that the car was an accident car in which they never disclose it they sold this as certified used car . I returned the car back on July 16th 2021 they refused to cancel the loan or give me another car , they are criminal ,this dealership need to be shut down here Philadelphia pa they also have lots of cases with the district office , due to his shady deal these are the reason why they shut him down in Coatesville pa and Newjersy. the owner name is Oleg shutman and Angela shutman and their staffs are also criminal because they are all aware of this criminal act. bunch of criminals. do your Carfax right there before you sign any paper work!!!!!!! please stay away from them. if you see any positive reviews they paid someone to do that . please stay away from this dealership . if you really need kia go somewhere else and save yourself a headache. Kia need to REVOKE his dealership license . Shondera is a shady manager be careful with her she will be talking to you just to distract you Bunch of thieves .

The vehicle was advertised for thousands less online than what they were charging at the dealership. When we asked about the difference, the answer was "we don't deal with them anymore". (Meaning the website) Gave us runaround about detailing/ cleaning, mats and a spare key. Was told " if we gave every customer a spare key, it would cost us millions". The woman in the showroom who does the paperwork processing walks over to us to discuss something wearing NO MASK! We loved the car and made the purchase, but the customer service was lousy!

Came in to see a particular salesman, but was service by another sales representative. He began to do some fact finding and the final proposal was for the dealership to purchase a telluride from another dealer and charge me $10,000 more for that vehicle. I was trying to purchase a 2021 Kia telluride EX AWD which cost around $39,000 - $44,000. The salesman told me that the new vehicle would cost me $51,000. My wife and I kindly got up and left the dealership.

Horrible customer service by the finance manager. Stated he was too busy and couldn’t help me. Also receptionist played the runaround with me all day to get ahold of the manager. I had to call at least 8 times throughout the day to get someone on the phone and he was very rude and hung up on me. MY FAMILY will NEVER return to this dealership again!

THIS PLACE WILL ONLY TAKE YOU FOR A RIDE, LIE CHEAT STEAL!!! CASH FOR CLUNKERS IS BACK, IT SURE IS AFTER THE PRICE OF THE CAR IS $7000 HIGHER SALES PEOPLE ARE TREATED LIKE CRAP AND PAID LESS THEN MINIMAL WAGES.. NEED A KIA RUN AND GO ANYWERE ELSE

Very knowledgeable about the car I was interested in and very helpful as far knowing about the autos they are selling. Offer good deals and work well with customer.

Nate was awesome answered all of our questions. Would come back and buy another car from him, also was knowledgeable about the vehicles. Great Job