Burlington VW

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(286 reviews)
Visit Burlington VW
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 379-1315 (888) 379-1315
Used (888) 368-2372 (888) 368-2372

Inventory

See all 134 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2021.
What's the difference? The new Volkswagens are all the same no matter which dealership you visit. The Dealers all advertise the same crap; Price Service Selection! In the words of Billy Joel "You may be right I may be crazy".

Believe it or not there truly is a difference and it's big. The right dealer makes the transaction so much easier. The salespeople take their lead from their sales managers who in turn take their marching orders from ownership. Many Volkswagen dealerships are owned by people who have been with the franchise for more than 3 years. Think about that.
Whoever says buying a car isn't fun ? Someone who's never been to Burlington Volkswagen!

Service center

Phone number (877) 942-6399

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

[ Deceitful] Car was in an accident was not told about

[ Deceitful] Car was in an accident was not told about it ! Call to talk to the owner no call Back Thanks Melvin . Beware Below Average Dealership whatever it takes to a sale

1.0

[ Deceitful] Car was in an accident was not told about

[ Deceitful] Car was in an accident was not told about it ! Call to talk to the owner no call Back Thanks Melvin . Beware Below Average Dealership whatever it takes to a sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Thank you David Pittman at Burlington VW Rt 130 for

Thank you David Pittman at Burlington VW Rt 130 for making it happen. I wanted a Tiguan 2.0ts and he made the whole process a piece of cake. "Today was a good day."

5.0

Thank you David Pittman at Burlington VW Rt 130 for

Thank you David Pittman at Burlington VW Rt 130 for making it happen. I wanted a Tiguan 2.0ts and he made the whole process a piece of cake. "Today was a good day."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

THANK YOU DAVID PITTMANN at BURLINGTON VW RT 130 for making it happen. Iwanted a TIGUAN2,0ts and he made the whole process a piece of cake.Today was a good day. E.S.

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5.0

Thank you David

Thank you David Pittman at Burlington VW Route 130 for making it happen. I wanted a Tiguan 2.0ts and he made the whole process a piece of cake.. "Today was a good day"

5.0

Thank you David

Thank you David Pittman at Burlington VW Route 130 for making it happen. I wanted a Tiguan 2.0ts and he made the whole process a piece of cake.. "Today was a good day"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

My new Car!!!

The folks at Burlington VW were really nice to me. A.J. helped me out out tremendously and helped me pick out the car that I am currently driving. Thank you so much A.J.!!!!! The General Manager of Sales also helped me out, Thanks to you Mel!!!!!

5.0

My new Car!!!

The folks at Burlington VW were really nice to me. A.J. helped me out out tremendously and helped me pick out the car that I am currently driving. Thank you so much A.J.!!!!! The General Manager of Sales also helped me out, Thanks to you Mel!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

AJ helped me find the vehicle I was looking for and made

AJ helped me find the vehicle I was looking for and made the whole process easy and painless. Everyone there was friendly, helpful and professional.

5.0

AJ helped me find the vehicle I was looking for and made

AJ helped me find the vehicle I was looking for and made the whole process easy and painless. Everyone there was friendly, helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Service department is inept & unhelpful. Purchased a new...

Service department is inept & unhelpful. Purchased a new ID4 from them (at MSRP). Had issues within 2 weeks after making it undriveable. Service Department refused to even look at the car for 2 weeks and wouldn’t provide a loaner for at least another 4. VW Corporate finally found me a different dealer to take the vehicle to who has treated me well and provided me with a service loaner. I will never buy another car from this dealer again & suggest you don’t either.

1.0

Service department is inept & unhelpful. Purchased a new...

Service department is inept & unhelpful. Purchased a new ID4 from them (at MSRP). Had issues within 2 weeks after making it undriveable. Service Department refused to even look at the car for 2 weeks and wouldn’t provide a loaner for at least another 4. VW Corporate finally found me a different dealer to take the vehicle to who has treated me well and provided me with a service loaner. I will never buy another car from this dealer again & suggest you don’t either.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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5.0

Melvin went out of his way to find us the Atlas we...

Melvin went out of his way to find us the Atlas we wanted,Melvin treats you like family,Upbeat and super nice He is the General Manager and does a great job that's why this is our second atlas,Theo was also nice to work with and followed up with me a few days later,If you are considering a Volkswagen stop in and see these guys.

5.0

Melvin went out of his way to find us the Atlas we...

Melvin went out of his way to find us the Atlas we wanted,Melvin treats you like family,Upbeat and super nice He is the General Manager and does a great job that's why this is our second atlas,Theo was also nice to work with and followed up with me a few days later,If you are considering a Volkswagen stop in and see these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Never ever again in my life

I purchased a used Tiguan from them, they knew that there was an issue with the water pump when I purchased the vehicle. I was part of a settlement cannot get reimbursed for my repair because it was over 100k miles

1.0

Never ever again in my life

I purchased a used Tiguan from them, they knew that there was an issue with the water pump when I purchased the vehicle. I was part of a settlement cannot get reimbursed for my repair because it was over 100k miles

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Got my new Volkswagen Tiguan in Burlington VW I have a...

Got my new Volkswagen Tiguan in Burlington VW I have a great experience with Steven Taylor he knew exactly what I want I left with my new car can’t be more happier. Thanks Steven

5.0

Got my new Volkswagen Tiguan in Burlington VW I have a...

Got my new Volkswagen Tiguan in Burlington VW I have a great experience with Steven Taylor he knew exactly what I want I left with my new car can’t be more happier. Thanks Steven

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Oil change.

False advertisement, they offer express service but instead of posting something on their site saying that they are only operating by appointment. You have to drop the vehicle off for a day to get an oil change. I used to get great customer service from this dealership, but lately it has been declining.

1.0

Oil change.

False advertisement, they offer express service but instead of posting something on their site saying that they are only operating by appointment. You have to drop the vehicle off for a day to get an oil change. I used to get great customer service from this dealership, but lately it has been declining.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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