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seemed to be genuine in helping us get the best product for our needs and not merely trying to just sell us something. Knowledgeable, personable, honest.... We definitely would recommend others to seek out his business for a fair deal.
Ken was great to work with. I will definitely be back for my next car! The buying process was very easy and quick! Thank you Cragg Motors!
There are times in life when you just "know." You know you're dealing with an ethical person. You know you're not going to get jerked around. You know... you're being treated fairly. My experience with Cragg Motors in Belton, MO, was one of those times. Ken Cragg and his wife Kim, the only two employees, treat you like old friends the moment you meet them. There's no pretense, no "car dealer b.s." that everyone hates. Just two hardworking people who do everything themselves. My tradein was pretty rough (albeit with fairly low miles), but I got a very fair price for it. And the fixed, no-hassle price of the Ford Transit I bought, was wonderful. Absolutely none of the pressure tactics, none of the "I'll talk to my manager" crap. Ken knows the fair price of the vehicle, so that he makes a little money and you still get a great deal. THIS is how car dealing should be. As I told both of them, I've never felt more comfortable giving a check to someone for a car. It felt like I was dealing with old friends, instead of two folks I just met. After we agreed on everything and I came back with a cashier's check, I was in and out in 40 minutes! You can bet I will absolutely go to Cragg in the future. Ken and Kim know how it's SUPPOSED to be done!
I found the truck I was looking for. Low millage like new condition. Ken and Kim were great to work with. Best car dealer experience I have ever had.... Got a fair price for the trade in and got really good financing. Next car will be bought from this dealer.
Thoroughly recommend this dealership in all aspects. I drove in from the St. Louis area to look at a low mileage, high quality hybrid SUV that I was not... able to find elsewhere. Communication prior and throughout were outstanding – even received responsive emails on a holiday weekend. Ken and Kim were professional, knowledgeable, friendly, and ethical. They are genuinely interested in your situation. Prices for the vehicle and my trade-in were fair. The SUV has driven like new, and my service shop was very impressed with the excellent and immaculate condition. Very pleased – I’ve had no other vehicle purchase that has come close to this great experience and outcome.
A very pleasant car buying experience. They had a low mileage example of the exact car and trim level we were looking for at a great price. After dealing... with the indirect and often misleading new car dealers, they were a breath of fresh air.
I bought an Outback for my daughter a couple of weeks ago, and two days ago went back to get one for myself. I love the extras I can afford by buying a... car with higher miles. Great service. The credit union they used for my loan is highly respected and the rate is great.
This was an excellent experience. We bought a great Outback for my daughter--a car we wouldn't have been able to afford if it had lower miles. It performs... great, and our experience was positive from start to finish.
Would purchase again from Cragg Motors. We also have recommended friends to Cragg Motors. Very helpful, and friendly through the whole process and made... the process easy. This vehicle was for our daughter so it was important to have a safe and dependable vehicle.
I was looking for a new car for myself because my taurus was broken down for the last time. I was weary of shopping with a big dealership because I am... a young girl and I felt that someone might take advantage of that. Kim was very easy to work with, and didn't hide anything from me. I started looking on Wednesday, and by Friday I was driving off of the lot with my new (to me) car. I couldn't have asked for a better experience. Since I had little credit, she was able to get the bank to still approve me- even without a cosigner. Her and her husband were very friendly, honest, and helpful. I would recommend Cragg Motors to anyone looking to buy a car from an honest dealer. Last but not least, they have the coolest fish in their office.