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Piedmont Honda

(304 reviews)
Visit Piedmont Honda
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 364-0117 (888) 364-0117
Used (864) 642-4111 (864) 642-4111
Service (866) 575-8385 (866) 575-8385

Reviews

(304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piedmont Honda from DealerRater.

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I was sick.

I was sick. And trying to do everything online and they said I had to come up so I didn't get it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

We are sorry you were feeling unwell. We sell cars remotely all the time and would be happy to assist. Please reach out directly to our Management Team at phwecare@piedmontcars.com so that we can assist. Thank you.

Josh was awesome!

Great service great car! Our salesperson Josh was awesome! He was very nice, not pushy, great personality and an absolute pleasure to do business with. Jeff in finance was also great. Such a kind person and very helpful. I would definitely recommend buying your next vehicle here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service, very attentive and

Excellent customer service, very attentive and responsive. Will recommend to friends and family. Very negotiable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I will not buy from you again.

This morning @ 9am I brought my 2020 Honda CRV in for service (Had an appointment) Told the person who came out that I had been working with Sirius with my radio trying to download a signal that would put the appropriate information in the radio so I could only listen to the channels I subscribe too. I was told Sirius doesn't download anything to my radio. Well I have been using Sirius for many years and have always received updates this way. But was not able to after working with the high level technician he told me my radio was bad and to take it into the dealership. I did and heard nothing positive except they would run diagnostics. They did and said all is well with the radio but the service person who said we are done told me again I have to have an active account with Sirius for them to be able to test it. I brought the car in because I am unable to get it fixed with Sirius. So I am between a rock and a hard place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mr. Williams, We spoke with our service manager who said that because you cancelled your sirusXM subscription we cannot troubleshoot your radio problems. Once you have reactivated your subscription with sirusXM, we would be happy to help troubleshoot your CR-V.

Xavier Alves is the best salesman he was so helpful and

Xavier Alves is the best salesman he was so helpful and understanding. He was extremely patient and gave me whatever information I asked for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Experiance

my salesman was Zack Very pleasent young man I would recommend you see him. This young man answered all my concerns and didn't just focus on my husband.I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top Gun

My salesman was Mr. Eric Cooley. He was very knowledgeable and professional. Mr. Cooley is “the best of the best. I will never buy a car from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Visit

Ashlei and Ross provided exceptional attention during my trip to the dealership. There were a couple of warranty items that were completely addressed during my visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Leak

Had oil leak and they recognized it was their mistake from when I had oil changed and they owned up to it and took care of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

The screen on my CR-V was flashing that all the information systems were failing. Ross and Ashlei were always professional in their interactions with me. They not only fit me into the schedule but kept me updated on the issue and my car was fixed in one day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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