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Ford of West Memphis

(66 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mr Shaw in the service department was totally awesome and

Mr Shaw in the service department was totally awesome and caring . We were towing our camper and had issues and he got us right in and repaired the truck . We were at his mercy being travelers and stranded but he got us back on the road . Thank You

Mr Shaw in the service department was totally awesome and

Mr Shaw in the service department was totally awesome and caring . We were towing our camper and had issues and he got us right in and repaired the truck . We were at his mercy being travelers and stranded but he got us back on the road . Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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10/10 Recommend

Great customer service, Mrs. Nikki is great!! The dealership is very nice and clean, and the staff works quickly & effectively! Very friendly from the moment you walk in.

10/10 Recommend

Great customer service, Mrs. Nikki is great!! The dealership is very nice and clean, and the staff works quickly & effectively! Very friendly from the moment you walk in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awsome experience

Awesome place to buy a car. Friendly knowledgeable and helpful. Great service department if you need it. Worked hard to find the Truck I wanted and get me the deal I wanted

Awsome experience

Awesome place to buy a car. Friendly knowledgeable and helpful. Great service department if you need it. Worked hard to find the Truck I wanted and get me the deal I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go see Nikki Bee at Ford of West Memphis

Nikki Bee is one of the best sales person of all time. HIGHLY RECOMMENDED!! She made sure that we were comfortable even offering to come pick us up and providing lunch. They also have a really good mobile delivery service that brought my car to me when it was ready.

Go see Nikki Bee at Ford of West Memphis

Nikki Bee is one of the best sales person of all time. HIGHLY RECOMMENDED!! She made sure that we were comfortable even offering to come pick us up and providing lunch. They also have a really good mobile delivery service that brought my car to me when it was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service and experience

This dealership provides outstanding service. They make sure that their customer's are pleased with the services they receive. If you are interested in purchasing a new or used vehicle, please give them a call or stop by. You won't be disappointed.

Awesome service and experience

This dealership provides outstanding service. They make sure that their customer's are pleased with the services they receive. If you are interested in purchasing a new or used vehicle, please give them a call or stop by. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Family owned and friendly.

This is a family owned dealership and they really give everyone individual attention. I enjoyed my experience here and would come back. Prices were good too.

Family owned and friendly.

This is a family owned dealership and they really give everyone individual attention. I enjoyed my experience here and would come back. Prices were good too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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THE BEST AROUND THE TOWN

Great dealership Honest Great communication and customer service I was completely satisfied with my purchase and credit for my trade in as well. Brett was the best throughout my process and even after my purchase.

THE BEST AROUND THE TOWN

Great dealership Honest Great communication and customer service I was completely satisfied with my purchase and credit for my trade in as well. Brett was the best throughout my process and even after my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a used car .

Salesperson was very helpful and patient , Got the car i was looking for in a fair deal . Definitely recommend them to my friends and family

Purchased a used car .

Salesperson was very helpful and patient , Got the car i was looking for in a fair deal . Definitely recommend them to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience

Amazing car buying experience! Shopped around 3 different dealers and Ford of West Memphis had by far the most friendly staff and comfortable show room. The sales team was fantastic as well as the finance manager. The GM even took time to speak and make sure I was having a pleasant experience. From start to finish everything was beyond expectation.

Best car buying experience

Amazing car buying experience! Shopped around 3 different dealers and Ford of West Memphis had by far the most friendly staff and comfortable show room. The sales team was fantastic as well as the finance manager. The GM even took time to speak and make sure I was having a pleasant experience. From start to finish everything was beyond expectation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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love my car

Great group of people! looking forward to driving my new vehicle and telling everyone where i bought it from. Thank you Ford of west Memphis

love my car

Great group of people! looking forward to driving my new vehicle and telling everyone where i bought it from. Thank you Ford of west Memphis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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