Reviews
Great Customer Service
Great customer service! Everyone went out of their way to help me and it is very much appreciated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carly, thank you for your feedback and comments. Enjoy your new vehicle!
Good Deal
Scott Brown was very helpful with the purchase of our 2014 4Runner. It was an easy transaction and a good deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business Don, and enjoy your new 4Runner!
Completely Satisfied
I was recently looking to trade my 2010 Camry in to get back in a Truck so I called Evan Rainwater at Ralph Hayes Toyota, who my wife and I have purchased our last 9 vehicles from. He suggested leasing a brand new 2014 Toyota Tacoma Pre-runner since my commute is less than it has been. I was not only thrilled with the trade-in value of my camry but overwhelmed at the Charcoal Tacoma he located me and the accessories it was equipped with. He was one of the most knowledgeable and personable GM's I have ever dealt with and we won't buy a car/truck from anyone else. From the moment we arrived at Ralph Hayes, he greeted us at the door and seated us and provided us with drinks and snacks. We were then assisted by Gina, a remarkable sales associate that walked and talked me through every inch of my new truck. The wait to go into finance was much shorter than expected and once inside was pleasant and brief. Celeste, the new car delivery specialist then programmed my bluetooth and we were all set to drive away in our brand new Tacoma. The overall experience Evan Rainwater and his staff at Ralph Hayes Toyota provided us was second to none! If you are in the market for a new Toyota or used vehicle, it is worth the drive to Anderson!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome feedback! We are so happy that your experience was worth the drive. Evan, Geni, and the rest of the Team are grateful for your business.
great friendly personal, and nice clean facility
I am a mother of two teenage sons that both needed cars, with my husband working out of town. We came to Ralph Hayes and Scott Brown and Evan Rainwater were both very accomadating by getting both the boys the car that they loved . One of the cars had a small scratch on it ,which the service dep. fixed very well.Evan and Scott both treated me very well, I never felt like I was being taken advange of because I was a women.I was very pleased with the service that they gave to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and your feedback. We know it can be tough shopping for a vehicle; we are happy to have been able to assist you.
Great dealership
The whole buying car process at Ralph Hayes Toyota was a great experience! Everyone is very helpful, friendly, and want you to be comfortable in what you are purchasing. The general managers and salesmen are very personable and truly listen to what you want/need and don't push you into buying something that isn't right for you. I would definitely recommend going to this dealership for your next purchase or service to your existing car. You won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer Service
We recently traded our Toyota Camry for a Rav 4, and had Evan Rainwater as our sales rep. In all our years of buying and selling vehicles this was by far the best experience. Evan was professional,knowledgeable, and helpful through out the whole process. We were so satisfied we couldn't wait to recommend him to our friends and family. Thank you Ralph Hayes and Evan Rainwater for a wonderful buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Other than having to wait while the manager signs off on the paperwork, our experience has been great. The staff is friendly and the sales representative, Scott Brown, was knowledgeable and informative. The offering of refreshments and television while we wait is nice and a good way to treat the customers right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extremely Helpful
We loved working with Matthew, Marty, and everyone at Ralph Hayes. Everyone was extremely helpful and friendly. We'll recommend you to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful Experience
My experience was wonderful. I had a fixed budget and a few particular features I had to have and not only were they able to put me in a car, but it was newer, nicer, and has less miles on it than I ever could have expected. Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Experience
Good experience. Geni worked hard and was a pleasure to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase