Reviews
Kai was very professional and super kind!
Kai was very professional and super kind! Serviced my car in under an hour as promised and answered every question I had.
Kai was very professional and super kind!
Kai was very professional and super kind! Serviced my car in under an hour as promised and answered every question I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service people!
Excellent service people! Outstanding experience with BRYAN ZAMORA and JOSEPH DE LA CRUZ. I bought my car here.
Excellent service people!
Excellent service people! Outstanding experience with BRYAN ZAMORA and JOSEPH DE LA CRUZ. I bought my car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had an amazing experience and this will be the dealer I
Had an amazing experience and this will be the dealer I continue to visit for my future services. Joe De La Cruz was amazing and he did a great job explaining everything I needed as well as answering all of my questions. This has been one of my best experiences with Honda and I will gladly come back and specifically to this location. Keep doing the amazing work and I am so pleased to have worked with Joe
Had an amazing experience and this will be the dealer I
Had an amazing experience and this will be the dealer I continue to visit for my future services. Joe De La Cruz was amazing and he did a great job explaining everything I needed as well as answering all of my questions. This has been one of my best experiences with Honda and I will gladly come back and specifically to this location. Keep doing the amazing work and I am so pleased to have worked with Joe
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Didn't charge me because he thought I could get something
Didn't charge me because he thought I could get something under warranty, excellent service
Didn't charge me because he thought I could get something
Didn't charge me because he thought I could get something under warranty, excellent service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angel Lara in service is the best!
Angel Lara in service is the best! Super helpful and kind and personable. Angel made sure my car was taken care of for my service appointment. He gave a great overview of the services that would be done on my car and it was even ready for pickup before the estimated time.
Angel Lara in service is the best!
Angel Lara in service is the best! Super helpful and kind and personable. Angel made sure my car was taken care of for my service appointment. He gave a great overview of the services that would be done on my car and it was even ready for pickup before the estimated time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good customer service, clean waiting area and helpful
Good customer service, clean waiting area and helpful staff. Waiting time not too long. Good coffee
Good customer service, clean waiting area and helpful
Good customer service, clean waiting area and helpful staff. Waiting time not too long. Good coffee
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave DCH Honda of Mission Valley this awesome review, Monae. Thank you!
The best employee and management and service.
The best employee and management and service. They always been helpful and they treat you like one of them
The best employee and management and service.
The best employee and management and service. They always been helpful and they treat you like one of them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we're so happy you felt like part of the family at DCH Honda of Mission Valley! Thank you for your kind words and support.
My first service visit and Bryan was great.
My first service visit and Bryan was great. He understood my problem and quickly addressed all my questions. I was grateful for the last minute appointment and the quick turnaround. The cost was also reasonable. I was overall really happy and impressed with the service.
My first service visit and Bryan was great.
My first service visit and Bryan was great. He understood my problem and quickly addressed all my questions. I was grateful for the last minute appointment and the quick turnaround. The cost was also reasonable. I was overall really happy and impressed with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
George, we're pleased to hear that Bryan and the team at DCH Honda of Mission Valley provided you with such a positive first service experience. Thank you for sharing your feedback, and we look forward to assisting you again in the future!
Customer Service EXCELLENT.
Customer Service EXCELLENT. KAI did an AWESOME job. Got me an appt same day and had me in and out quickly. No matter Service advisor I’ve had DCH has ALWAYS been Top Notch.
Customer Service EXCELLENT.
Customer Service EXCELLENT. KAI did an AWESOME job. Got me an appt same day and had me in and out quickly. No matter Service advisor I’ve had DCH has ALWAYS been Top Notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, it's awesome that Kai and the team at DCH Honda of Mission Valley provided you with excellent service. Thank you for your kind words and continued trust in us!
Good service overall, but my average wait for an oil
Good service overall, but my average wait for an oil change is 3+ hrs. I even bought from car from them.
Good service overall, but my average wait for an oil
Good service overall, but my average wait for an oil change is 3+ hrs. I even bought from car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback. We're glad to hear that you're satisfied with the service, but we apologize for the long wait times you've experienced. Your comments are important to us, and we'll work on improving efficiency in our services!