Had me there for hours saying i had a deal. 2 hours later they told me to come back with more income. I had more than enough to put down. Why they always... try and put u in A CAR YOU DON'T WANT?
One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several... other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
My wife and I had a wonderful experience at this dealership. The internet manager "John Le" was very helpful, outstanding in helping us have one of the... most smooth car-buying experience ever. The place is clean. Even we didn't buy extra stuff, the saleman "Scott" was very professional and respectful. We appreciated it.
Awesome service. I wanted a Scion Iq, didn't wait that long for service from Jackson. Nice guy. I took the car for a test drive. Afterwards did the paperwork... no BS just processed the paperwork for my trade in and the used car. Was out of there in less than 2 hours.
I purchased my new Honda from DCH Honda of Mission Valley. I worked with Sean and had a beyond exceptional experience. Sean was very quick in responding... to me before I even made a trip to the dealership and upon my arrival he came right out to greet me. The car I had inquired about was already pulled up to the front and Sean was ready to answer my question. We took the vehicle out for a quick test drive and I made a decision by the end of the day. The paperwork process was quick and painless and everybody who had a hand in my sale or even passed by me in the dealership was extremly friendly! I would defiantly recommend this dealership to a friend and if I ever purchase a new car in California I hope Sean is still available to work with!
Thank you for making our our experience wonderful at the DCH Honda of Mission Valley, you have a wonderful atmosphere which is made more so by the warm... and friendly attitude of all the team. Special mention has to be made to the extremely efficient and friendly young man whom we got to know - Omar- who were always helpful and eager to give excellent assistance. I received excellence service from the moment I walked in the door. ... Thank you again for a great experience.
Hi Fisseha, It's a great pleasure to read this and see that Omar took great care of you. We hope your car is running just like new and we look forwar...d to seeing you at your next service appointment! Regards, Peter Robertshaw General Manager email@example.com
Awesome place, good people and nice cars.. what more can you ask for?!
Hi Joshua, Thanks for this awesome review and thank you for choosing us here. We hope to see you again soon. Take care! Regards, Peter Robertshaw G...eneral Manager firstname.lastname@example.org
I came by twice to see a used car on the lot. The first time, no one even looked at me. Strangely, I would normally love not being bothered, but this time... I had some questions so was a little annoyed by it. The second time I came to see the car I had emailed the internet salesperson about it and asked if I could come by for a test drive. He did not respond, so I showed up at the lot 2 days later. Another salesperson helped me because the internet guy was busy. I waited for about 20 minutes until he was finally off the phone. Once I connected with him he was great to work with, but the waiting and lack of response was not great.
The repairs have been excellent, but at least 2 service reps very dishonest. One told me I needed 2 new tires in rear, when I had just had 4 new Michelin... tires mounted by Costco 2 week previous. Once was told I needed new battery, test printout showing the battery very low. Price they quoted was high, so I declined. My car started perfect every morning so I did nothing. Next service appointment with a different service rep showed a perfectly good battery printout.
Amazing!!!! Period if you have at least 2000 to put towards a car your good. I went to 3 other dealers 2 being Honda and was told flat out" we can't help... you or you will need more money or a Co signer" I spoke to hector from day one told him my situation told him about my car, he went above and beyond to help me and deal with my crazy work schedule! Jeff the manager hoped on board to help me as well to get a car and start what I thought painful process of being told yes till the last minute to hear what the others all said."we can't help" then Scott pulled some strings and got me the loan..that's all I needed to get a new car and my credit back on track! These 3 men are outstanding and if you think you can't do it...there's hope I'm now happy single owner of a car :) AND their personalities made time fly by.