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Ingersoll Auto of Pawling

(131 reviews)
Visit Ingersoll Auto of Pawling
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00pm–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00pm–5:00pm
Sunday Closed Closed
New (845) 319-7419 (845) 319-7419
Used (845) 593-5075 (845) 593-5075
Service (845) 319-7377 (845) 319-7377

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Debbie M

This is the second time that this has happened. I make a scheduled appointment, drop the car off the night before and it sat there for 6 days!!! Totally unaccepatble. Although the service department was in contact with me, I was never told that they could not fix it or look at it, never told to take the car someplace else or offered a loaner while my car sat for 6 days. On the 6th day I received a phone call at 4 pm to let me know that they looked at the car. They could not find the problem I complained about. General Maintenance was done oil change and tire rotation. It was ready to be picked up and what the cost was. Although customer service was very polite and professional, this could have been handled differently. After spending over $286+ not having the car for 6 days and being told there was nothing wrong with the car I am not a happy consumer. This dealerships service department could have handled this better.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Deborah, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (845) 878-6900 when you have a chance. We hope to hear from you.

Made appointment to test drive a used car that I found on

Made appointment to test drive a used car that I found on Car Gurus. Our salesman, Ryan Rivero had the car ready, was prepared with all the information about the vehicle and made the buying experience a pleasure. On return to purchase the vehicle he was very thorough and extremely patient with a very inexperienced insurance agent. I would highly recommend purchasing from him and Ingersoll.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

I had an excellent experience with having my car repaired at Ingersoll Chevy. My car was diagnosed and repaired as promised. The whole service department was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Service

Excellent service! Quick and easy process. Very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

On Friday March 17 I went to Ingersoll Auto to purchase a

On Friday March 17 I went to Ingersoll Auto to purchase a 2022 Chevy Silverado ZR2. While there the receptionist asked if my wife and I if we would coffee or water and then introduced us to Nick was my salesperson. Nick was very informative and made buying the vehicle go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a great experience with very helpful staff.

Always a great experience with very helpful staff. Would highly recommend this dealership to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great team, they fit me in on a Christmas eve.

Great team, they fit me in on a Christmas eve. They were friendly and great support from start to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New car purchase! Great values!

Excellent service! I was well informed about the ordering process from start to finish. Delivery was fantastic, Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gabriel, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Pawling, LLC! We hope to be of service to you again!

Good service

It was Simple and easy to buy the car we wanted, It did not take long, and the dealership took care of everything including registration and getting an insurance card

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Excellent

Good people. Professional, intelligent and responsive. I have purchased vehicles from Ingersoll and went back Because of past experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Pawling, LLC! We hope to be of service to you again!