Reviews
Update 06/19/2026 After 3 weeks, I finally got the transmission fixed on my 2017 Nissan Rogue repaired through Ken Garff Nissan. Please do your research before purchasing a vehicle, and PLEASE think twice before purchasing the Endurance Warranty. In my experience, the warranty process was extremely frustrating. The technician and I had to fight every step of the way just to get the repair approved. What they don’t tell you is that even after paying your deductible, you may still have additional out-of-pocket costs. My deductible was $500, but I still had to pay $1,193.94 to get my transmission repaired after the claim was approved. Another issue is the rental car situation. You do not receive rental coverage until the repair is approved, and that approval process can take anywhere from a week to several weeks. During that time, you’re left without transportation unless you have access to another vehicle. My advice: always have any used vehicle independently inspected before purchasing it, regardless of what the dealership tells you. Otherwise, you may find yourself making car payments on a vehicle that needs major repairs shortly after purchase and paying thousands more out of pocket to get it fixed. Update Review. 06/08/2026 I want to update my review of the 2017 Nissan Rogue I purchased a couple of months ago. Please do not buy any car from Prestman Auto. I was looking through some comments and discovered that many customers, like me, are experiencing issues with their cars. Common problems include service lights, check engine lights, brake issues, and transmission problems. I am currently facing transmission issues, which were not disclosed to me when I bought the car. Now, I have to pay to fix it, in addition to my car payments. I went back to the dealership to seek assistance, but they seem unwilling to help me. If you don’t want to throw your money into a money pit, please avoid buying from this dealership.
Update 06/19/2026 After 3 weeks, I finally got the transmission fixed on my 2017 Nissan Rogue repaired through Ken Garff Nissan. Please do your research before purchasing a vehicle, and PLEASE think twice before purchasing the Endurance Warranty. In my experience, the warranty process was extremely frustrating. The technician and I had to fight every step of the way just to get the repair approved. What they don’t tell you is that even after paying your deductible, you may still have additional out-of-pocket costs. My deductible was $500, but I still had to pay $1,193.94 to get my transmission repaired after the claim was approved. Another issue is the rental car situation. You do not receive rental coverage until the repair is approved, and that approval process can take anywhere from a week to several weeks. During that time, you’re left without transportation unless you have access to another vehicle. My advice: always have any used vehicle independently inspected before purchasing it, regardless of what the dealership tells you. Otherwise, you may find yourself making car payments on a vehicle that needs major repairs shortly after purchase and paying thousands more out of pocket to get it fixed. Update Review. 06/08/2026 I want to update my review of the 2017 Nissan Rogue I purchased a couple of months ago. Please do not buy any car from Prestman Auto. I was looking through some comments and discovered that many customers, like me, are experiencing issues with their cars. Common problems include service lights, check engine lights, brake issues, and transmission problems. I am currently facing transmission issues, which were not disclosed to me when I bought the car. Now, I have to pay to fix it, in addition to my car payments. I went back to the dealership to seek assistance, but they seem unwilling to help me. If you don’t want to throw your money into a money pit, please avoid buying from this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Shane was helpful and informative. He answered all our questions and concerns We love the beautiful Power Wagon purchased!!!💙💙💙. Thank you
Shane was helpful and informative. He answered all our questions and concerns We love the beautiful Power Wagon purchased!!!💙💙💙. Thank you
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tor was very helpful explaining the type of car I’m getting and was very helpful with the warranties. I haven’t had any problems with my new car.
Tor was very helpful explaining the type of car I’m getting and was very helpful with the warranties. I haven’t had any problems with my new car.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Salesperson was amazing. Sales manager was rude and condescending. I would have walked out but my wife loved the car. Financing was good easy to fill out paperwork. They failed to detail the car as promised. There what other issues as well.
Salesperson was amazing. Sales manager was rude and condescending. I would have walked out but my wife loved the car. Financing was good easy to fill out paperwork. They failed to detail the car as promised. There what other issues as well.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
⭐ 1 Star Worst Car Buying Experience I’ve Ever Had — Buyers Beware I recently bought a 2017 4Runner TRD Pro from Prestman Auto, and I honestly wish I never had. What started off promising turned into an absolute nightmare. I was told by my sales rep, Dallas, that the vehicle had been in one front-end accident. Turns out, that wasn’t true. After the purchase, I found out it had also been in a rear-end collision that they didn’t disclose. They fixed it quietly through one of their own builders instead of reporting it. So much for transparency. Before buying, they pointed out a crack in the tailgate and said they had to replace the entire thing, which is why they couldn’t lower the price any further. I thought that honesty was a good sign, so I went through with the deal. But when I got the car back, they hadn’t replaced it at all—they just patched it and sent me on my way. Driving home was when things really started to unravel: • The rear window wouldn’t roll down • The rear hatch rattled like crazy • There was a front-end rattle I didn’t hear during the test drive To their credit, they agreed to fix these issues at their expense. But when I picked it up again, the front rattle was still there and even more problems showed up: • The front grill kept popping off • The rear hatch leaked during rain or car washes • The rear hatch still rattled, badly • The rear wiper was broken during their repair After sending it back again, I learned the vehicle had actually been in a third collision, and the hatch repair was done so poorly that I’ll probably have to deal with these problems long-term. To make matters worse, they don’t offer loaner cars while they work on the vehicle. So every time I’ve had to bring it back in (which has been multiple times), I’ve had to figure out my own transportation or pay for a rental out of pocket. Dan in service has genuinely tried to help, but his hands are tied. Sales has completely ghosted me. I can’t get anyone to take responsibility, and the level of dishonesty has been shocking.
⭐ 1 Star Worst Car Buying Experience I’ve Ever Had — Buyers Beware I recently bought a 2017 4Runner TRD Pro from Prestman Auto, and I honestly wish I never had. What started off promising turned into an absolute nightmare. I was told by my sales rep, Dallas, that the vehicle had been in one front-end accident. Turns out, that wasn’t true. After the purchase, I found out it had also been in a rear-end collision that they didn’t disclose. They fixed it quietly through one of their own builders instead of reporting it. So much for transparency. Before buying, they pointed out a crack in the tailgate and said they had to replace the entire thing, which is why they couldn’t lower the price any further. I thought that honesty was a good sign, so I went through with the deal. But when I got the car back, they hadn’t replaced it at all—they just patched it and sent me on my way. Driving home was when things really started to unravel: • The rear window wouldn’t roll down • The rear hatch rattled like crazy • There was a front-end rattle I didn’t hear during the test drive To their credit, they agreed to fix these issues at their expense. But when I picked it up again, the front rattle was still there and even more problems showed up: • The front grill kept popping off • The rear hatch leaked during rain or car washes • The rear hatch still rattled, badly • The rear wiper was broken during their repair After sending it back again, I learned the vehicle had actually been in a third collision, and the hatch repair was done so poorly that I’ll probably have to deal with these problems long-term. To make matters worse, they don’t offer loaner cars while they work on the vehicle. So every time I’ve had to bring it back in (which has been multiple times), I’ve had to figure out my own transportation or pay for a rental out of pocket. Dan in service has genuinely tried to help, but his hands are tied. Sales has completely ghosted me. I can’t get anyone to take responsibility, and the level of dishonesty has been shocking.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a 2021 Subaru Forester about 14 months ago now. In the time that I have owned it I have needed to replace both front axles, both front lower control arms, All FOUR wheel bearings, a bent transmission mount that was missed in the initial rebuild, and was going to replace the AC compressor, until it was discovered that whoever rebuilt this filled it with the wrong refrigerant, now it's a much more extensive repair that will be needed. For a dealer that specializes in rebuilt title vehicles, the missed the mark on this one by a long shot.
I bought a 2021 Subaru Forester about 14 months ago now. In the time that I have owned it I have needed to replace both front axles, both front lower control arms, All FOUR wheel bearings, a bent transmission mount that was missed in the initial rebuild, and was going to replace the AC compressor, until it was discovered that whoever rebuilt this filled it with the wrong refrigerant, now it's a much more extensive repair that will be needed. For a dealer that specializes in rebuilt title vehicles, the missed the mark on this one by a long shot.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
ZERO STARS!!!! Today (8/2/25) @ Prestman Auto on State Street in SLC, UT. I met with a salesman who told me that in order to test drive a Toyota 4Runner they had available, that I needed to give them the keys to my car as collateral (which is fairly standard I suppose). After a short 5-minute test drive, I got back to the dealership and after a few minutes I realized my own vehicle was gone! I immediately asked the employee if he knew where my car was, who took it, etc. etc. The first response I got was them telling me they’re “probably” doing an appraisal. After I demanded my car, it took them more than 5 minutes to tell me the car was on its way back. They literally STOLE MY CAR!! I never gave anyone my permission to enter my vehicle at anytime. I waited for the so-called appraiser to return my vehicle, and when it returned there were 2 very young and unprofessional looking people (clearly these were NOT employees) inside. These idiots gave my keys to random strangers to test drive my car! I had prescription meds in my car, firearms, and everything else! These irresponsible, shady characters are lucky this didn’t end worse. No one had the right to enter my vehicle, and even worse operate it without my knowledge! This is a clear violation of personal rights and privacy. I hope it’s obvious how extremely unsatisfied with this experience I am, and they will never have my business again. The end.
ZERO STARS!!!! Today (8/2/25) @ Prestman Auto on State Street in SLC, UT. I met with a salesman who told me that in order to test drive a Toyota 4Runner they had available, that I needed to give them the keys to my car as collateral (which is fairly standard I suppose). After a short 5-minute test drive, I got back to the dealership and after a few minutes I realized my own vehicle was gone! I immediately asked the employee if he knew where my car was, who took it, etc. etc. The first response I got was them telling me they’re “probably” doing an appraisal. After I demanded my car, it took them more than 5 minutes to tell me the car was on its way back. They literally STOLE MY CAR!! I never gave anyone my permission to enter my vehicle at anytime. I waited for the so-called appraiser to return my vehicle, and when it returned there were 2 very young and unprofessional looking people (clearly these were NOT employees) inside. These idiots gave my keys to random strangers to test drive my car! I had prescription meds in my car, firearms, and everything else! These irresponsible, shady characters are lucky this didn’t end worse. No one had the right to enter my vehicle, and even worse operate it without my knowledge! This is a clear violation of personal rights and privacy. I hope it’s obvious how extremely unsatisfied with this experience I am, and they will never have my business again. The end.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought a 19 Ram in September of 2024, I was planning on writing a review regardless of my experience and just wanted to wait to see how the truck holds up. There were many issues with my purchase from Prestman auto but I would like to disclose that the staff were very nice. 1st issue, I flew in from another state to pick up the truck. I was told the truck was in great condition no real damage other then some very minor dings. I know it had a rebuilt title but the people I spoke with on the phone assured me that the truck was repaired professionally and did not have a bent frame. I asked twice about the frame and was told it was not bent. I come to get the truck it has a belt sounding noise other than that truck drives great. Well the belt squeak was lifters and it’s 8k for a replacement The frame is definitely bent, the “professionals” altered the alignment of the body panels to hide it. I was able to see this once I got it home. They resprayed the front clip of the truck and the paint is close but doesn’t match. It isn’t noticeable until it gets wet. ITS NOW CHIPPING IN MANY PLACES ON THE HOOD. 2nd issue, I have a 780 credit score and wanted to finance part of the payment. Interest rates were likely going to be in the 6 percent range and was told even with the rebuilt title financing wouldn’t be an issue and that I would likely fall in to that 6percent range. I ended up leaving there with a 11% interest rate… and was told just to refinance once I get home because I shouldn’t be in that high of an interest loan… tired and just wanting to be home I was just over it. As I go to leave I asked if the truck will be washed before I leave because it was a little dirty during the test drive, I was assured it will be spotless. Get out there and it’s still dirty, probably because once it gets wet it’s obvious that the paint doesn’t match. I asked again if it will be washed while I’m looking at the truck and the salesman told me it was washed. Again tired and over the experience I just wanted to be home and had a 10 hour drive so said F it. I realize there is a risk buying a vehicle with a rebuilt title but I now see I was definitely deceived on the trucks condition, given the opportunity I would not buy a vehicle again from Prestman, they seem definitely to say whatever you like to get you in the door. Over all the truck will need about 13k to look like a 45k truck.
I bought a 19 Ram in September of 2024, I was planning on writing a review regardless of my experience and just wanted to wait to see how the truck holds up. There were many issues with my purchase from Prestman auto but I would like to disclose that the staff were very nice. 1st issue, I flew in from another state to pick up the truck. I was told the truck was in great condition no real damage other then some very minor dings. I know it had a rebuilt title but the people I spoke with on the phone assured me that the truck was repaired professionally and did not have a bent frame. I asked twice about the frame and was told it was not bent. I come to get the truck it has a belt sounding noise other than that truck drives great. Well the belt squeak was lifters and it’s 8k for a replacement The frame is definitely bent, the “professionals” altered the alignment of the body panels to hide it. I was able to see this once I got it home. They resprayed the front clip of the truck and the paint is close but doesn’t match. It isn’t noticeable until it gets wet. ITS NOW CHIPPING IN MANY PLACES ON THE HOOD. 2nd issue, I have a 780 credit score and wanted to finance part of the payment. Interest rates were likely going to be in the 6 percent range and was told even with the rebuilt title financing wouldn’t be an issue and that I would likely fall in to that 6percent range. I ended up leaving there with a 11% interest rate… and was told just to refinance once I get home because I shouldn’t be in that high of an interest loan… tired and just wanting to be home I was just over it. As I go to leave I asked if the truck will be washed before I leave because it was a little dirty during the test drive, I was assured it will be spotless. Get out there and it’s still dirty, probably because once it gets wet it’s obvious that the paint doesn’t match. I asked again if it will be washed while I’m looking at the truck and the salesman told me it was washed. Again tired and over the experience I just wanted to be home and had a 10 hour drive so said F it. I realize there is a risk buying a vehicle with a rebuilt title but I now see I was definitely deceived on the trucks condition, given the opportunity I would not buy a vehicle again from Prestman, they seem definitely to say whatever you like to get you in the door. Over all the truck will need about 13k to look like a 45k truck.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful. They had the vehicle ready to trade and test drive. Jasmine was ready to answer all my questions. Financial department explained everything very well. It took a few hours to make everything possible. They went out of there way and also had a bag of goodies after the papers were signed. The vehicle is great. It wasn't detail cleaned until after I test drove it. Thank you!
Very helpful. They had the vehicle ready to trade and test drive. Jasmine was ready to answer all my questions. Financial department explained everything very well. It took a few hours to make everything possible. They went out of there way and also had a bag of goodies after the papers were signed. The vehicle is great. It wasn't detail cleaned until after I test drove it. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
worst dealership in utah wouldn't buy from them again if it was the last dealership on earth. car started falling apart days after buying. dealership wouldn't help.or fix issues. then after kept my warranty that I paid for. this place is a joke and so is there staff negative 5 stars for this rip off place.
worst dealership in utah wouldn't buy from them again if it was the last dealership on earth. car started falling apart days after buying. dealership wouldn't help.or fix issues. then after kept my warranty that I paid for. this place is a joke and so is there staff negative 5 stars for this rip off place.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car