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Prestman Auto

(308 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestman Auto from DealerRater.

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This is my 3rd car I’ve purchased from Prestman.

This is my 3rd car I’ve purchased from Prestman. I keep coming back because of their no-nonsense business ethics. Orin (sp?) was awesome! He didn’t “muddy the waters” with a lot of sales jargon and answered every question I had with precision, gave his honest opinion about the cars I test drove. He even told me why he liked the Impreza over the Crosstrek even though the Crosstrek was a higher price. Tracy, the finance guy, was excellent and very personable. Absolutely no pressure at all about add-ons etc. He was fast and treated me like I was his best and only customer. My family has purchased from Prestman for years. They are fabulous!

This is my 3rd car I’ve purchased from Prestman.

This is my 3rd car I’ve purchased from Prestman. I keep coming back because of their no-nonsense business ethics. Orin (sp?) was awesome! He didn’t “muddy the waters” with a lot of sales jargon and answered every question I had with precision, gave his honest opinion about the cars I test drove. He even told me why he liked the Impreza over the Crosstrek even though the Crosstrek was a higher price. Tracy, the finance guy, was excellent and very personable. Absolutely no pressure at all about add-ons etc. He was fast and treated me like I was his best and only customer. My family has purchased from Prestman for years. They are fabulous!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I emailed the dealer via the online form, as I am

I emailed the dealer via the online form, as I am interested in the immediate purchase of a car they had listed. The dealer never contacted me back. It would have been nice if they at least responded that it's no longer available.

I emailed the dealer via the online form, as I am

I emailed the dealer via the online form, as I am interested in the immediate purchase of a car they had listed. The dealer never contacted me back. It would have been nice if they at least responded that it's no longer available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The most hassle-free car buying experience I have ever

The most hassle-free car buying experience I have ever had. Salesman Bill was upfront, with history and condition of the vehicle. Finance rep Chris did his job in under 15 minutes. It just does not get any easier than that. Thanks to all the stall at Prestman's. To all future Prestman's customers, I hope that you are as pleased as I was.

The most hassle-free car buying experience I have ever

The most hassle-free car buying experience I have ever had. Salesman Bill was upfront, with history and condition of the vehicle. Finance rep Chris did his job in under 15 minutes. It just does not get any easier than that. Thanks to all the stall at Prestman's. To all future Prestman's customers, I hope that you are as pleased as I was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Though I ended up buying a different car from another

Though I ended up buying a different car from another dealership, my experience with Prestman Auto was excellent. They were very professional kind, considerate, and willing to help me throughout the process from start to finish. I would definitely consider buying a car from them again!

Though I ended up buying a different car from another

Though I ended up buying a different car from another dealership, my experience with Prestman Auto was excellent. They were very professional kind, considerate, and willing to help me throughout the process from start to finish. I would definitely consider buying a car from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I didn’t buy from them this time.

I didn’t buy from them this time. They were easy to talk to. I appreciated their input. I will check with them again

I didn’t buy from them this time.

I didn’t buy from them this time. They were easy to talk to. I appreciated their input. I will check with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Zef and Tracy were very friendly and helpful in

Zef and Tracy were very friendly and helpful in purchasing our new car. Thrilled with the five year/100,000 miles warranty. Also, love your popcorn machine:)

Zef and Tracy were very friendly and helpful in

Zef and Tracy were very friendly and helpful in purchasing our new car. Thrilled with the five year/100,000 miles warranty. Also, love your popcorn machine:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service.

Great service. Couldn’t ask to be treated any better. They made sure I was squared away and happy with everything while purchasing a car. Highly recommended.

Great service.

Great service. Couldn’t ask to be treated any better. They made sure I was squared away and happy with everything while purchasing a car. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This could not have been a worse experience.

This could not have been a worse experience. I bought my car at the end of 2022, it was a 2020 Mazda CX5 with only 10,000 miles. The salesman convinced me to go over my budget because "I deserved it". In the first year of owning the car I had it in the repair shop 3 times, each time they had it for weeks at a time and I would be without transportation. First the main computer went out, then an axle broke while I was just driving in my neighborhood, then the body repair they did came loose. Here I am now moved out of state, I know no one and am a single mother, and I have yet another issue with the car. This is FOUR major issues in just over a year. I have now put out over $400 just in the last couple weeks trying to figure out why I'm jump starting my car every morning. Yes, I've replaced the battery. My parents also bought a car there (I warned them not to) and they have put out over $4000 in repairs on a nearly new car as well. This place is making shoddy, bandaid repairs and flipping the cars while acting like the nice guy. The last time I spoke with their service dept I was told I was a hysterical woman who "went from zero to 100". Of course I was angry, I had been approx 3 months out of a year without my car. Gross behavior and unprofessional practices.

This could not have been a worse experience.

This could not have been a worse experience. I bought my car at the end of 2022, it was a 2020 Mazda CX5 with only 10,000 miles. The salesman convinced me to go over my budget because "I deserved it". In the first year of owning the car I had it in the repair shop 3 times, each time they had it for weeks at a time and I would be without transportation. First the main computer went out, then an axle broke while I was just driving in my neighborhood, then the body repair they did came loose. Here I am now moved out of state, I know no one and am a single mother, and I have yet another issue with the car. This is FOUR major issues in just over a year. I have now put out over $400 just in the last couple weeks trying to figure out why I'm jump starting my car every morning. Yes, I've replaced the battery. My parents also bought a car there (I warned them not to) and they have put out over $4000 in repairs on a nearly new car as well. This place is making shoddy, bandaid repairs and flipping the cars while acting like the nice guy. The last time I spoke with their service dept I was told I was a hysterical woman who "went from zero to 100". Of course I was angry, I had been approx 3 months out of a year without my car. Gross behavior and unprofessional practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This could not have been a worse experience.

This could not have been a worse experience. I bought my car at the end of 2022, it was a 2020 Mazda CX5 with only 10,000 miles. The salesman convinced me to go over my budget because "I deserved it". In the first year of owning the car I had it in the repair shop 3 times, each time they had it for weeks at a time and I would be without transportation. First the main computer went out, then an axle broke while I was just driving in my neighborhood, then the body repair they did came loose. Here I am now moved out of state, I know no one and am a single mother, and I have yet another issue with the car. This is FOUR major issues in just over a year. I have now put out over $400 just in the last couple weeks trying to figure out why I'm jump starting my car every morning. Yes, I've replaced the battery. My parents also bought a car there (I warned them not to) and they have put out over $4000 in repairs on a nearly new car as well. This place is making shoddy, bandaid repairs and flipping the cars while acting like the nice guy. The last time I spoke with their service dept I was told I was a hysterical woman who "went from zero to 100". Of course I was angry, I had been approx 3 months out of a year without my car. Gross behavior and unprofessional practices.

This could not have been a worse experience.

This could not have been a worse experience. I bought my car at the end of 2022, it was a 2020 Mazda CX5 with only 10,000 miles. The salesman convinced me to go over my budget because "I deserved it". In the first year of owning the car I had it in the repair shop 3 times, each time they had it for weeks at a time and I would be without transportation. First the main computer went out, then an axle broke while I was just driving in my neighborhood, then the body repair they did came loose. Here I am now moved out of state, I know no one and am a single mother, and I have yet another issue with the car. This is FOUR major issues in just over a year. I have now put out over $400 just in the last couple weeks trying to figure out why I'm jump starting my car every morning. Yes, I've replaced the battery. My parents also bought a car there (I warned them not to) and they have put out over $4000 in repairs on a nearly new car as well. This place is making shoddy, bandaid repairs and flipping the cars while acting like the nice guy. The last time I spoke with their service dept I was told I was a hysterical woman who "went from zero to 100". Of course I was angry, I had been approx 3 months out of a year without my car. Gross behavior and unprofessional practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ask for Nick

Nick was awesome. Good service and an overall decent experience. Not a lot of pressure and I love my new car. Only annoyed I barely had enough fuel to get to the gas station across the street.

Ask for Nick

Nick was awesome. Good service and an overall decent experience. Not a lot of pressure and I love my new car. Only annoyed I barely had enough fuel to get to the gas station across the street.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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